Many Club Class members were surprised this week with yet another unexpected email, this time from a company called Leisure Claims.
Leisure Claims presents themselves in the email as an independent “No-Win No-Fee” claims company that specialise in seeking financial recompense for holiday club members and pack owners who believe that their initial purchase was incorrectly sold or that a breach of contract may have occurred.
Leisure Claims brings some good news, especially to those who have been trying to get a refund under the Consumer act for their purchase into Club Class, and found the claim denied because they paid to a “third party” in the name of Imagen Sinergica.
Leisure Claims states on their website: “that unlike any of our competitors, Leisure Claims has exclusive access to highly confidential documentation that proves a clear association between Club Class and Imagen Sinergica SL, which addresses this very common pitfall and ensures a fail safe claim process…”
This sounds like good news, but on the other hand it does sound strange as well, that they as the only ones were able to establish this link between Club Class and Imagen Sinergica when nobody was able to do this for years.
Who are Leisure Claims?
Their website www.leisureclaims.com has been registered some time ago, but the actual web has been inactive until later this year. On the website there is no Company identification, no address, no registration number, nothing. Neither are there any Terms and Conditions or Privacy statement to protect those filling in the contact form.
Contact details: Tel. 0203 519 3526 Email. info@leisureclaims.com and Email. claims@leisureclaims.com
And a post box address:
P.O. Box 561, Suite 6, G7 Cornwall´s Centre Gibraltar
This address in Gibraltar is exactly the same one as used by many companies belonging to the Club Class Group.
On the email they send out it mentions another detail.
Administered by Owners Action LLC
Corporation Division Capital Way South P.O. Box 40234 Olympia
Washington State 98504 0234 USA
Reg No. 602804215
Owners Action LLC is actually a company, which is directly connected to Club Class and ITRA.
And there you go! No wonder they have “exclusive” access to background information on Imagen Sinergica! It was their own marketer in Tenerife using this third party payment provider!
But why then after all these years has nobody from Club Class given this information to the numerous consumers almost begging them for information so they could do their own claim?
Why was this information withheld and are they now “willing” to share?
Because they want a percentage over the awarded claim? How dubious does that sound?
How much longer will this Club Class story continue without the authorities taking action once and for all?
Mindtimeshare 
Received a telephone cal from HMRC advising was due a rebate following the sc** by Club class holidays, When is said would not talk on phone so they said wo0uld send email/ Just had text from daughter in law stating it is a sc** and to delete e-mail when arrived .Thought you would be interested ,
I have today 29/08/2017 – been contacted by Great stays aka Club Class saying that a company called Leisure Claims will be contacting me with regard to refunds for Club Class I am so pleased
I looked at your site. Many thanks Rae.
Has anybody actually used Leisure Claims and what happened?
Gr8 Stays started this off in 02/16 and then introduced Leisure Claims. Now the Imagen Sinergica SL situation has been included – recently.
Somebody must have tried it by now!
Believe it or not I received over £8000 back from Leisure Claims in January.I was conned by Club Class Sarl in 2012. Be pleased to tell you more and discuss
hi John .. do you trust Leisure claims .. I have been ri***** off Club class also.
Some at least of the people concerned appear to be the same as those involved in Club Class. We have the same situation with continuing threatening letters from the firm Gr8Stays, or whatever they happen to be called this week. When I telephoned their 0208 number, their representative replied, in answer to my question, that they were ‘the same’ as Club Class. Continuing to trade when a firm is in liquidation is illegal. Administrators for the Government’s Insolvency service regarding the Club Class group are solicitors Grant Thornton – the contact is L. Kopala. Their details are: For Grant Thornton UK LLP
30 Finsbury Square | London | EC2P 2YU (sat nav : EC2A 1AG)
T (direct) +44 (0)20 7865 2671 | T (internal) 52671 | T (office) +44 (0)20 7383 5100
I know their investigations continue, but they don’t seem to be making much progress. I recommend passing all the above details to Grant Thornton, maybe it will help establishing links they don’t know about?
Does anyone know of any other ways of getting the law enforced here? I tried the Police today, but they won’t help.
On 17.9.2010, I contacted the Department of Consumer Affairs in Gibraltar regarding the use of an office within their jurisdiction to point out what was going on. On 30.9.2010 I received an e-mail from the Royal Gibraltar Police asking for copies of documentation, which I supplied almost by return. I have heard no more since.
Are there ANY honest people out there who are actually trying to help people who were conned out of money by Club Class?
It seems like every way we turn for help we run into another hand held out wanting money. I admit to being conned by one of these companies and so lost more money on top of what I paid to Club Class and lost on the ‘sale’ of my RCI property to Club Class.
One thing I have learned is never trust anyone with an address in Gibraltar or Spain as there is a better than 90% chance they are out to get you.