Once more we are asking your attention for a company that is not really a cold caller, but initiates the first contact by sending letters to consumers.

We had several this month and the latest one is called AC Moya y Asociados (fake)

This letter explains that due to the foreclosure of Cashback Europe Plc the consumer has been listed as a creditor to the company. As the company has been closed, AC Moya y Asociados is appointed to pay out the money to the creditors / Certificate holders.

In order to enable them to quantify the claim, the consumer needs to send a copy of their Cashback Europe Plc certificate and a completed form to AC Moya y Asociados.

AC Moya y Asociados also explains that even those who had their Cashback Europe Plc certificate redeemed already and “failed”, they still can claim their money.

Together with the letter they include a claims form where the consumer has to fill in a lot of personal details.

Strange thing is that although AC Moya y Asociados approaches the consumer by letter, they do not want the consumer to reply by post!

The copy of the certificate and the completed form have to be sent by fax 0034 951 650 492 or email acmoyayasociados@enmail.com

They inform they will be replying to the consumer in a 14-day period upon receipt of the paperwork.

Inquiries about the status of the claim can be done by phone to 0034 951 650 491

Consumers are assured that there won’t be any charges as the company covers the costs.

Please note that there is indeed a company by this name in Malaga, but the contact details do NOT COINCIDE and neither does the name on the letter, Ignacio Delafuente have anything to do with the real company.

This might also be the explanation to why the people sending the letter do not want replies by post, as they have copied the real address and of course…they are not there!

It is not the first time that a name of a real company is used to approach consumers in an attempt to take money from them for un-existing claims.

If you received a call or letter from AC Moya y Asociados with regards to your Cashback Europe Plc Certificate, please let us know.

You can email us at customercare@mindtimeshare.com or place a comment on this blog.