Several timeshare consumers who were approached in Tenerife over the past months have brought the company Cinnamon Marketing to our attention.
Initially they were stopped in the streets and given a scratch card by a so-called OPC.
As we know, you always are a winner! And the timeshare consumers ended up in a presentation with Cinnamon Marketing SL – www.cinnamonmarketing.es/ before they could receive their “prize”.
In this meeting they were presented with a Holiday Club called Club Vesta www.clubvesta.co/
Club Vesta offers a 4 Years holiday club membership that entitles to 8 free weeks and another free week in Marbella for around £4,000.
Besides the holiday club membership, which entitled to great holiday discounts on accommodation and cruise holidays, the consumers are also promised a disposal of their current timeshare membership, which is actually the main selling point, in convincing them to purchase the Club Vesta Membership.
Cinnamon Marketing claims to be working with a firm of solicitors in the UK, who could help the timeshare owners, to get them out of their timeshare membership.
They even showed the consumers several copies of letters on headed paper from their own timeshare company to named people, stating that they were no longer liable for maintenance payments in their weeks.
Although they pitch the consumer over a membership with duration 4 years and sometimes even longer, they do ask for a payment on the day as a deposit.
Please note that The Timeshare Directive stipulates clearly that the purchase of any holiday product with duration of 12 months or more should have a 14-day cooling off period, without any money changing hands!
We heard from the consumers they were assured that they only needed to pay a deposit of £1,000 on the day – as a special offer, which they explained, couldn’t be re-offered or they would be accused of harassment.
When consumers question Club Vesta about their membership and the attached services of relinquishment of their timeshare, Club Vesta indicated that they had nothing to do with the timeshare cancellation, matter that has to be resolved by Cinnamon Marketing SL.
Company and contact details are:
Club Vesta: Office 10, 48 Moorgate Rd, Rotherham S60 2AW, Company Registration Number: 153,360, Registered Address: 1 Mapp Street, Belize, Tel. 033 0323 0497.
Cinnamon Marketing SL, Avda Adeje 300, 38678 Adeje, Tenerife. Spanish Companies House info: Cinnamon Marketing SL, CIF: B76697630 Avda Adeje 300 – Urbanización Cielo, Puerta R-5, 38670, Adeje
If you have been through a meeting of Cinnamon Marketing and would like to share your experience with us, please send your feedback to customercare@mindtimeshare.com or leave your comment on this blog
We were unfortunately co**** by these people in 2016. Now the club vesta site is down and cinnamon marketing site also. Seems like they have been closed down by the government or something similar. Would be nice to get some of our money back!
We were told there was no 14 day cooling period and signed for the same!
Jayne,
I am just wondering if you have ever got your money back? Who were you sold by? Did you deal with someone called Nicola? My boyfriends mum is in the process of trying to get her money back. If she can find anyone else that has been coned. They will help you as well because it’s more evidence. Last year we went on holiday there and found a lot about them as they were in the process of moving.
after reading about cinnamon marketing
Costa adeje after attending presenation it seems that unfortunately it is a sc**