Claims companies seem to be the hottest issue at the moment, everybody offers claims, everybody has had soooo many success claims already and almost everybody needs you to travel to a meeting place or receive somebody at home.
This time we have Claim Tracers, and they are not different from all the others in this matter.
The website from Claim Tracers – www.claimtracers.co.uk – was registered at the beginning of October 2017. That is not so long ago for a company telling consumers they had many successful claims already…
Contact details are: email@example.com as per the website, which apart from this email does not offer any Telephone number.
Neither are there any further company details on the web such as Companies House registration or at leas tan office address.
Their offer from Claim Tracers is compensation claim on a no win no fee basis. 30% if the action is successful including all taxes and VAT. Consultation on terminating the lease at a fee to be agreed.
Funny enough, the person who cold calls, who certainly is not a legal professional of any kind, can already tell the consumer how much the claim will be and insists decisions have to be made quickly as the “claim date” is closing soon.
In order to join one of their many successful claims, the consumer will have to receive a “ senior claims advisor” at home who will complete the “EVI”. This EVI is an extended verification of identity, and all titleholders of the timeshare should be present at the meeting with their Passports to identify themselves correctly.
They state the claim will be based on mis selling. So even before actually knowing the consumer’s story or having seen the paperwork, they already know what the claim will be about and how much he can claim. Interesting!
(Especially taking in mind that in all this process no qualified lawyer or solicitor has been mentioned so far.)
In spite of what is confirmed by Claim Tracers in their email and on the phone, the small print on the website mentions that Claim Tracers are a web based service, introducing you specialist companies and their services within the timeshare and holiday club claims sector.
So who is going to visit you at home?? Will you only find out the day they ring your doorbell?
How can the person calling from Claim Tracers make statements about amounts to claim and how the claim will be done, if they are a purely intermediary?
When submitting your details to Claim Tracers….with how many companies will they share your contact details? How many companies will be calling you as from there onwards?
If you have been approached by Claim Tracers from telephone 033221 22505 please send us a message through the Contact Us form or place a comment on the blog.