Sometimes we get an inquiry about a cold calling company, but then we don’t receive any other inquiries and we leave the company for what it is. They enter that month on the cold caller list, but afterwards they seem to “vanish”.

Every now and then, you do get companies mentioned, who’s cold calls seem to happen with gaps of several months of in-activity.

Collaborative Returns is one of those companies. Mentioned for the first time around 2 years ago, and all of the sudden again in the spotlight this week.

Collaborative Returns are cold callers, and the person calling on their behalf, seems to know all about previous scams the consumer has suffered.

The agent from Collaborative Returns states they can check on the companies who scammed the consumer, and if the police have closed down these companies, they can claim back the money, which the consumer lost.

Collaborative Returns works on a ‘No win No fee’ basis, and they only charge a 10% over the claimed money when paid out.

But the story is of course not as straightforward as it sounds….

Once the consumer has submitted copies of all payment receipts and agreed for Collaborative Returns to claim this back, an “un-expected” charge comes up.

Collaborative Returns states to the consumer that they have settled the case.

The sum they say to have reclaimed through the courts in Spain is equivalent to over £50,000 but before the consumer can receive the money he will have to pay taxes in Spain which amount to over £8,000.

Collaborative returns explains that once the consumer pays this tax, he will receive a certificate that allows him to reclaim the tax as a non resident of Spain and the money will be credited to my bank.

And that brings us back to yet again a cold caller, who knows far too much about the scams the consumer suffered, and is asking for money upfront that makes no sense, no documented evidence…nothing.

So far Collaborative Returns has used the telephone numbers (+34) 04604376446 which is a Spanish mobile and UK number 01604 300032

Email assistance@europeanassistgroup.com and admin@collaborativereturns.com

This company is NOT registered at any companies’ house, not in Spain nor UK.

If you received a call from Collaborative Returns please do let us know.

You can reach us through the CONTACT US form or place a comment on this blog.