The Mindtimeshare Customer Care Department has kept up their daily activity in the year 2017 compared to 2016.

The amount of visitors of the blog is slightly less but still shows a total of 83.000 visitors throughout the year with 256.000 page views. The blog has over 2000 active followers.

124 blog articles were posted on the blog.

One of our most popular publications is the monthly Cold Caller List. A publication of company names, provided to us throughout the month by consumers who have been cold called, and who kindly outline to us the nature of the call, the company details, and the offers made.

For a complete report of all the cold callers of the year 2017 please click on the link: Mindtimeshare Cold Callers Year 2017

The total amount of companies on the list is 267.

From the 267 companies, 170 company names were added in the year 2017; the other 97 companies were already active before the year started.

It should be taken into account that often behind a cold caller there are other companies who are the ones taking the money from the consumer, named in the agreements the consumer sign, etc. They are not the “cold callers” but obviously they should be considered as part of the dubious set up.

The nature of business of the cold callers can be divided by the following activities:

Once again it is the Claims companies and Mediation Companies that are in the lead. Many of them offering claims that actually never take place at all.

Where the consumer is offered a no win no fee claim, most of the times it actually entails a large fee to relinquish the timeshare or even the purchase of another product. These no win no fee claims are usually the enticer, the promise of large sums to be returned, but then it turns out it is a claim under the Credit consumer Act 1974.

We thank all consumers who throughout the year have taken the time to inform us about all the cold calls received, and send us the relevant information about these companies.

Customer Care