The Claims Agent, the cold caller who doesn’t do the claims at all…

Several consumers have brought to our attention a cold calling company by the name of The Claims Agent.

The person calling on behalf of the Claims Agent explains to the timeshare owner that they can help them with a claim against the resort based on mis selling.

In order to get more information about a possible claim, the Claims Agent proposes a home visit.

The Claims Agent has a website consists of one front page where it becomes clear that they actually don’t do the claims themselves.

The website was registered at the beginning of 2018.

As they quote “ is a web based service introducing you specialist companies and their services within the Timeshare and holiday club claims sector…”

There is no Companies House registration number mentioned of The Claims Agent, no company address or any further contact details than the contact form and email address

From the consumers who contacted us we do know that the telephone number they call from is 03332 122505

Filling in a form on a website where there is no privacy statement at all, could lead to your personal details being shared with all kinds of companies.

There are no names of the supposed “leading” companies in the claims sector that would handle the claim, so you are really in the dark about whom you are speaking to or who will be visiting you at home.

If you have received a call from The Claims Agent we would like to have your feedback.




About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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1 Response to The Claims Agent, the cold caller who doesn’t do the claims at all…

  1. sara says:

    Today I have received a ‘Final Notice’ from a company called gr8stays saying that I owe them £760 in unpaid membership fees. I have never heard of this company. One sentence in the letter says “All Club Class & Leisure Alliance memberships have endorsed this name change, which supersedes all membership levels.

    I had the misfortune to subscribe to Club Class Concierge which no longer exists due to High Court proceedings against it I wonder if this is where they have got my name from.

    I certainly don’t want to be involved with them but neither do I want to be caught up in legal proceedings, do you think there is any likelyhood of this happening?

    I look forward to hearing your comments.

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