I have been telephoned a number of times by people offering legal services. Is this allowed?
Data protection have been in the news plenty recently, partly because of Facebook’s troubles and partly because of a new regulation coming into force in the UE last May 2018.
UE imposes requirements on any business that handles the data of UE citizens, and one of these requirements is CONSENT. Consent that can’t be passive. You need deliberate clear option that can be withdrawn at any time.
A claim company need to get explicit permission to call and to hold data about timeshare owners.
Neither solicitors nor anyone working for them are allowed to telephone timeshare owners offering their legal services.
These ‘dubious marketers’ making cold calls in relation to timeshare schemes infringe the General Data Protection Regulation (UE GDPR).
It is estimated that 300.000 european timeshare owners have received unsolicited contact about their timeshare since 2010.
Dubious claim companies have caused real distress to timeshare owners.
We advice timeshare owners who may have been affected to be vigilant and to ask the company to remove their details from the list and to reort cold calls to the ICO (if the company is British) or the “Agencia de Proteccion de datos” (if the company is Spanish).
Have you been cold called by a claim company?