A new cold caller has been detected and they are using the name of Resolve Solicitors or Resolve Contract Disputes. These names are very similar to real existing companies in the UK, but please don’t be fooled, these cold callers are not from a genuine company!
A Curtis Thornton contacts timeshare consumers and explains that the purchase of their holiday package was fraudulent and the company has been taken to the courts.
Consumers seem to have been awarded a refund through the courts and the money is waiting to be transferred into their accounts.
Resolve Solicitors (fake) has been appointed by the Spanish courts to contact the consumers and arrange the money transfer.
In the call, they explain that the Head of Transfer Department (Mr Thomas Fielding), Central Bank of Europe, Berlin, will be calling the consumer back in order to make arrangements for the money to be transferred into their bank account.
Just like that! No ID requested, no paperwork, no court documents, nothing…you receive a call, give your bank details and the thousands of pounds will flow into your account.
The conversation with Resolve Solicitors is reconfirmed by email from the address: firstname.lastname@example.org
Once again an email address set up on the free server @mail.com, which is certainly not usual for a legal company!
A lady called Caroline Barnes who states in the email that she is the “Junior Secretary” explains to the consumer the following transaction:
In order for you to receive your payment you MUST have the correct documentation in place. This being a TIN number (Tax Identification Number).
- You can travel to the country of origin where you purchased your product/membership and obtain your TIN number legally and correctly at a police station, this will incur costs for travel, accommodation, translator fees etc.
2: Resolve Solicitors are able to obtain your TIN number via the CBE (Central Bank of Spain) on your behalf within 24 hours, Your funds are then released within 48 hours.
- We can close your file and your funds will return to the country of origin.
So, it wasn’t that easy and straightforward after all!
Obviously the best option seems to be number 2, but Resolve Solicitors won’t be working for free and in order to obtain this TIN number (something nobody ever heard of) the consumer will have to pay their fees, upfront.
Please note that this is NOT TRUE!
There is no such thing as court claims in Spain with UK companies appointed to contact the victims and the money being posted into a German, Berlin bank account!
If the FAKE Resolve Solicitors agents have contacted you from 01273761719 with a similar dubious story, please let us know.
DO NOT PAY! YOU WON’T SEE YOUR MONEY BACK!