Not sure what to think of companies that appear in 2014, then vanish, make a short come back in 2016 and then you don’t hear from them until they start to cold call again in 2019!
T&M Mediation Group or TandM Mediation Group have started to cold call and are actively offering claims services to timeshare owners.
The cold call is followed up by an email where they explain that “T&M Mediation group are working on behalf of the members of your holiday club and are here to offer a NO WIN NO FEE service to claim back the money that you so rightly deserve…”
They insist the consumer should have used a credit card for at least one of the payments to their resort, which suggests they are going to do a Consumer Act claim. This is actually confirmed in the copy of the agreement.
All T&M Mediation Group needs from the consumer is some forms filled in with all the details of their timeshare purchase, and send the copies through by email or even pictures through whassap to get the claim going.
A lady called Jane Mazzone who presents herself as the managing director signs the correspondence they email to the consumers after the cold call. Previously the correspondence was signed by Jade Mazzone.
Contact details: firstname.lastname@example.org
Their website https://www.tandmmediationgroup.com which was registered at the end of June 2019 (6 weeks ago), states they are legal specialists since 1998.
If you received a cold call from TandM Mediation Group or T&M Mediation, offering you a claim, please do let us know.