Have you been speaking to Crown Solutions about a claim against your resort?

The company Crown Solutions has been brought to our attention recently, but it seems they have been around for some time already. Or at least the person pretending to be calling from this company.

Over the past months, this agent from Crown Solutions SL has been contacting timeshare owners with the story of an upcoming court claim against their resort, which they could join.

Initially, the agent isn’t asking for any money, just the agreement of the consumer to join this claim where they could receive a lot of money in compensation.

But after several calls telling the consumers that things were progressing Crown Solutions is now calling again, and guess what? The case had concluded and a large sum of money has been awarded to each claimant.

The consumer is expected to receive an equivalent to £20,000!

The only hold up for transferring this money was the Spanish tax authorities, as they were waiting for them to give the green light to do these money transfers.

The consumer can choose between the payment by cheque or a bank transfer.

Although the Spanish tax agency seems to be ok with the transfer of money, the consumer is then informed that 10% of the award would need to go to the Tax Agent who had processed the tax situation. This is because the consumer is not a Spanish citizen and does not hold an NIE number, which is the Spanish Tax ID number.

Taking the 10% out of the awarded money does not seem to be an option.

As mentioned, this story seems to have been going for months, but the surprising detail is that this dubious company has now recently registered a website.


This website from Crown Solutions was only registered on the 25th of September with registration for 1 year.

Maybe they don’t think they will be around any longer…

Their name includes the letters SL that in the UK is equivalent to Ltd. But we have been unable to find a company by this name registered on the Spanish companies house.

The website lacks the company registration number and there is no legal privacy statement, cookies policy, etc

They display two addresses on their website, one in Spain which seems to be wrong and one in the UK which is an office building although their name does not seem to be mentioned as occupying any of the offices.

There is only one telephone number, a UK number: 020 39180774 and an email: info@crownsolutions.com

If you have been speaking to an agent from Crown Solutions and are awaiting your awarded money, please do let us know.


About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
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3 Responses to Have you been speaking to Crown Solutions about a claim against your resort?

  1. Russell says:


    I have had a call and email stating I have £18,000 awarded to me, and all I have to do is pay 10% up front

    Sounds like a sc** to me

  2. Alan says:

    Not specifically on this latest development but I have had a call from a Maria Robinson purporting to be paid by Banco de Espana (quoting a BDE reference no.) to distribute funds to those wrongly having paid monies over to CLub Class etc (of which I was one). She is asking me to (only at this time) gives reference details as to when and how much was paid over. From that information, I am (allegedly) to be refunded.

    Has anyone else heard of this?

    Kind regards.


  3. John says:

    Hello, I own Island Category at Club Paradiso/Silverpoint/Resort Properties and have been receiving phone calls from people informing me that they have gone bankrupt. Is this true and how would it affect owners of holiday entitlements at their resorts?

    Best regards, John

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