The company Crown Solutions has been brought to our attention recently, but it seems they have been around for some time already. Or at least the person pretending to be calling from this company.
Over the past months, this agent from Crown Solutions SL has been contacting timeshare owners with the story of an upcoming court claim against their resort, which they could join.
Initially, the agent isn’t asking for any money, just the agreement of the consumer to join this claim where they could receive a lot of money in compensation.
But after several calls telling the consumers that things were progressing Crown Solutions is now calling again, and guess what? The case had concluded and a large sum of money has been awarded to each claimant.
The consumer is expected to receive an equivalent to £20,000!
The only hold up for transferring this money was the Spanish tax authorities, as they were waiting for them to give the green light to do these money transfers.
The consumer can choose between the payment by cheque or a bank transfer.
Although the Spanish tax agency seems to be ok with the transfer of money, the consumer is then informed that 10% of the award would need to go to the Tax Agent who had processed the tax situation. This is because the consumer is not a Spanish citizen and does not hold an NIE number, which is the Spanish Tax ID number.
Taking the 10% out of the awarded money does not seem to be an option.
As mentioned, this story seems to have been going for months, but the surprising detail is that this dubious company has now recently registered a website.
This website from Crown Solutions was only registered on the 25th of September with registration for 1 year.
Maybe they don’t think they will be around any longer…
Their name includes the letters SL that in the UK is equivalent to Ltd. But we have been unable to find a company by this name registered on the Spanish companies house.
They display two addresses on their website, one in Spain which seems to be wrong and one in the UK which is an office building although their name does not seem to be mentioned as occupying any of the offices.
There is only one telephone number, a UK number: 020 39180774 and an email: email@example.com
If you have been speaking to an agent from Crown Solutions and are awaiting your awarded money, please do let us know.