A new cold caller which is active at the moment is J&A Resolutions.
This company approaches timeshare consumers and offers to represent them with their “claim against their resort”
In order to evaluate the options of the consumer to recovering their funds back and to assess their claim & Termination, the agent from J&A Resolutions asks for copies of the Purchase agreement, deeds, payment receipts, Terms and conditions, etc.
That is a lot of personal information!
Penelope Welch, the representative for J&A Resolutions will arrange for a “zoom” meeting as soon as they assess this paperwork.
Doing a bit of research on J&A Resolutions, the website https://www.ja-resolutions.co.uk/ seems to be very basic and lacks the basic company information, privacy policy, etc.
As contact details they provide a telephone number 01202 0**286, email address: info@ja-resolutions.co.uk and a supposed office address in Poole, Dorset which turns out to be a UK Postbox address.
The domain for the website was registered in March 2020 for 1 year. Which seems a bit strange for a “successful” company as the domain is due to expire.
Please always be careful with cold callers and before you send off all kinds of personal documentation you should do a proper research.
If you have been contacted by J&A Resolutions for a supposed claim against your resort, please do let us know.
You can email us at customercare@mindtimeshare.com
Mindtimeshare 
We have been contacted by J & A Resolutions a couple of months ago.
We paid them money to relinquish timeshare plus to get money back from other companies who also said they would do the same. Haven’t heard from them.