Dear All,

January 2021 is over, and we have made up the list of the cold callers in this past month. In total there have been 34 companies of which their name was mentioned to us by consumers as the company that had cold called them.

Among the 34 active companies we counted 5 new names.

For a complete list of the January 2021 of cold calling companies you can click on the following link:

Mindtimeshare -Cold callers Janauary 2021

The names of the 5 new companies we detected are:

• Consumer Advice Helpline
• J & A Resolutions
• Melbury Green
• Navarro Properties
• Timeshare Support Group

Most cold callers are offering claims against resorts and claims to recover the money the consumer paid to fraudulent companies in the past.

Please note that these people should not have your personal details in the first place!

Genuine lawyers do not cold call and neither do they hire companies to do the cold calling for them. Neither do they request a fee for subscription or registration.

Companies that offer to recover defrauded money, are most of the time offering a recovery where unfortunately this is not possible at all.

You cannot claim back money from companies that went bankrupt years and years ago (DWVC, ILG), companies that simply vanished, etc. In most cases the only way to recover the money is under the consumer act, which is when you paid by credit card. It depends on the time that has passed since the payment and the circumstances to see if you would be in the position to claim.

But if you are, you can do this yourself and you don’t need to “hire” a cold calling company for this.

In case of doubt, please do contact us. We can give you advice on how to do a consumer act claim.

If you receive a cold call from somebody offering you a service related to your timeshare or holiday membership, then we would like to hear from you.

Have a great February!

Customer Care