We have received from various consumers an inquiry about a website called Timeshare Word.

The first contact is through an email, and they mention the following:” You are receiving this email because you opted in via our website”

Still, none of the consumers who contacted us seem to recall having opted for this through any website at all.

In the email they invite the consumer to visit their website as they provide information for when their resort closes down, how to claim back maintenance fees or claiming through the courts.

The website www.timeshareword.com shows different articles on the front page and then they have tabs for who they are, resale services etc.

There is a tab for their “competition” which as they explain has at the moment a different prize due to the covid restrictions, but in the future, they will give away “accommodation in a luxury resort”.

One of the rules to join the competition is:

1. You must own a timeshare product. Proof of ownership will need to be provided in order to claim your prize.

So, they set up a blog for timeshare owners who want to exit, sell or claim but their competition can only be entered if you own a timeshare.

Why would that be? Are there any other terms and conditions attached to the “luxury accommodation?”

The website was actually registered in September 2020 and they only took out the domain registration for 1 year.

Timeshare Word is not a registered company and they present themselves as a non-profit Organisation created by timeshare owners in order to help owners understand what is going on in the timeshare world.

Let’s see how this evolves over time.

If you have contacted Timeshare Word for any of their services, we would really like to have your feedback.

You can contact us at customercare@mindtimeshare.com