A cold caller that was mentioned some months ago and then seemed to have stopped, has recently popped up again and is actively calling timeshare consumers.
This cold caller is ITA which stands for International Timeshare Association.
A quick look on the internet shows that the number has been reported numerous times already as a cold caller with offers regarding timeshare.
The phone number from ITA is 014623540XX and one of the agents is Zara.
Zara from ITA explains to the consumers that the company has 4 UK offices, although for some strange reason we cannot find one!
ITA presents themselves as a mediation company that can look into the possibility of a claim against the timeshare company from the consumer.
But ITA would not be doing the claim themselves and Zara advises they would pass this onto a different company.
Very kindly ITA offers a “No claim No fee” policy, so they will assess the claim for free. Well, that is what any claims company or lawyer does anyway!
Zara quotes Spanish court decisions made against the consumer’s resort in favor of claimants and the possibility of getting up to £50k back.
But not all is good news and the agent from ITA also explains that although the consumer has done a relinquishment of the membership, it appears now that the timeshare company has not processed the exit contracts. This means that the original timeshare purchase contracts are still viable, and the consumer can be charged for non-payment for all the years they thought they were out of the membership.
Nothing better than creating a bit of urgency with a scary story!
On questioning where ITA obtained the personal details from the consumer with all the membership details etc. the agent states she only has the name and telephone number.
Consumers who are interested in the services of ITA can be invited for a ZOOM meeting.
Did we not hear this before?
Please note that there is no such thing as “illegal” exit procedures and resorts chasing people for the fees after years and years in spite of having relinquished.
If you had a phone call from ITA with a similar story as above, please do let us know.
You can reach us by email at firstname.lastname@example.org