Claim Advice Online, cold caller and the copied website

A new cold caller has come on the scene by the name of Claim Advice Online.

The representative of Claim Advice Online approaches timeshare owners on cold calls but with all the details of the membership at hand.

The story used on the initial call is about legal errors in the timeshare contract from the consumer. Apparently, the resort has made many legal mistakes in the agreement and Claim Advice Online offers to refer the consumer to a lawyer who can assess a claim against the resort and potentially get a big payout.

The cold call is followed up by an email confirming the date and time for a zoom meeting in order to assess the claim.

The consumer will receive a brief call from the compliance department at the agreed time, before the appointment can go ahead.

The email sent out from is signed by Ms. Freya Ward

The website  looks very familiar though and a quick search through other cold calling companies shows us an identical web for the company Referral Consultancy.

Not only have they copied the amount of “referred” cases and claims done, but also the testimonial of “Mrs. J Fothergill from Swindon” who is so pleased with the services of both companies?

Please note that cold calls are not to be trusted. There is no valid explanation for a company or individual to be in possession of your personal details and certainly it is even stranger if the cold call comes from a company pretending to be a legal company or working closely to legal professionals.

If you have been contacted by Claim Advice Online, please do let us know.

You can email us at


About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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