A new cold caller has come on the scene by the name of Claim Advice Online.
The representative of Claim Advice Online approaches timeshare owners on cold calls but with all the details of the membership at hand.
The story used on the initial call is about legal errors in the timeshare contract from the consumer. Apparently, the resort has made many legal mistakes in the agreement and Claim Advice Online offers to refer the consumer to a lawyer who can assess a claim against the resort and potentially get a big payout.
The cold call is followed up by an email confirming the date and time for a zoom meeting in order to assess the claim.
The consumer will receive a brief call from the compliance department at the agreed time, before the appointment can go ahead.
The email sent out from firstname.lastname@example.org is signed by Ms. Freya Ward
Not only have they copied the amount of “referred” cases and claims done, but also the testimonial of “Mrs. J Fothergill from Swindon” who is so pleased with the services of both companies?
Please note that cold calls are not to be trusted. There is no valid explanation for a company or individual to be in possession of your personal details and certainly it is even stranger if the cold call comes from a company pretending to be a legal company or working closely to legal professionals.
If you have been contacted by Claim Advice Online, please do let us know.
You can email us at email@example.com