Dear All,

This is the Cold Caller list for the month of April 2014.

We found activity in 102 companies of which 30 companies were new ones. That is a lot of new companies!

What we have noticed is that a lot of registered companies are trying to get around the “cold caller” effect. Companies are cold calling consumers, and make them an offer for a resale of claim or any other service related to their timeshare. When the consumer shows interest in taking up the service they are passed to a different company.

Dubious Timeshare resale companies are also trying to avoid refund claims. The way they are doing this is by taking the actual (illegal) upfront fee through a third party service provider. Once the consumer realizes there is no resale at all and wants to claim a refund under the consumer act, they are informed by the bank that there is a breach in the Debtor – Creditor link. Unless the consumer can proof the link between the resale company and the company that took the money, there won’t be any refund.

All we can say and insist on is that you should be very careful when dealing with cold calling companies. Ask them where they got your details from, and if they refer to you resort or exchange company, do check this out!

For a complete list of the 102 active companies in April 2014, please click on the following link: COLD CALLER LIST APRIL 2014

The following 30 companies are the new ones that were brought to our attention in April 2014:

Agencia Viajar

AJC Grupo Asesores                           http://wp.me/p1kmoi-1cP

Antonio Torres & Asociados

Best House Grupo Inmobiliario

Boon Legal

Cervantes                                             http://wp.me/p1kmoi-1cV

Cranbrook & Coleman Solicitors

DME Abogados

Durley Investment Ltd

Emanuel Sanchez Group

European Timeshare Directive.eu

Gestoria Asesoria José Pérez

Gold Crown Tenerife                       http://wp.me/p1kmoi-1cc

Harley Accounting Services

Harris & Partners                          http://wp.me/p1kmoi-1ci

La Cala Dream Properties

Muñoz Legal Consultants            http://wp.me/p1kmoi-1cF

Notarios de Triana 91

Otium Vacations                          http://wp.me/p1kmoi-1cM

Praetorian Legal

Prudent Claims                            http://wp.me/p1kmoi-1cf

Quinton Hale Associates SL

Registro Legal                              http://wp.me/p1kmoi-1d3

Sherlock Marketing                    http://wp.me/p1kmoi-1cC

Smarter Business Solutions       http://wp.me/p1kmoi-1c8

Smarter Holiday Solutions        http://wp.me/p1kmoi-1c5

SPS Properties Ltd

Stanford Kerr & Co

Timeshare Action Refund Campaign TRAC

Valdemora                                 http://wp.me/p1kmoi-1c0

As always, these lists and the warnings on our blog, wouldn’t be possible without the collaboration of all consumers who kindly advise us about the cold calls received and provide us with very useful information.

Information that helps other consumers to refrain from falling into the traps of dubious companies.

So we would like to thank everybody for their help as this is very much appreciated!

Whatever company contacts you, if it is a cold call and the offer sounds too good to be true, always double check with us!

Regards

Customer Care