ITRA obliged to refund money to an unhappy timeshare consumer!

It is always nice to write good news when we receive so many emails every day with not such happy news.

But yes, this time we can announce that ITRA has refunded the £800 they took from a timeshare consumer at their so called “Consultancy Appointment Meetings” under the pretensions of including him in the supposed action case, which they said was set up against RCI with a view to receiving refunds for excessive charges, for all aspects of their timeshare ownership.

This action case is not serious!

After reading the warning on our blog about the “Consultancy Appointment” https://mindtimeshare.wordpress.com/2011/05/16/itra-%E2%80%9Cconsultancy-appointment%E2%80%9D-not-as-innocent-as-it-sounds/ the timeshare owner contacted us directly and explained he had just paid the week before to ITRA £800 for their services.

We recommended contacting their bank urgently to withdraw the payment authorisation and send an urgent cancellation letter to ITRA.

They wrote to ITRA an email and a recorded delivery cancellation notice, demanding a refund and also asking for their title deeds which ITRA kept at the meeting.

They received a call from ITRA asking for the reason of cancellation and were informed that they would receive notice about this soon.

With the pressure on from both the bank and the timeshare owner to get a refund, ITRAClub Class PLC (name under which the agreement was done!) eventually refunded the money and shortly after that they received the deeds back by post.

Congratulations and let’s hope this is one of many other refunds to follow in the future!

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
This entry was posted in Bogus Holiday Clubs, Canary Islands, Club Class Group of Companies, Costa del Sol, Warnings and tagged , , , , . Bookmark the permalink.

2 Responses to ITRA obliged to refund money to an unhappy timeshare consumer!

  1. R Green says:

    Yes we are in a similar situation as the clients who cancelled with ITRA and received their deposit and deeds back , we asked ITRA to cancel our agreement and they said no we were kept there from 10.30am until 5pm our minds were in a whirl due to the pressure being put on us and this has caused my wife to be ill.
    What advice can you give us to enable us to cancel and receive our deposit and deeds back.
    A swift reply would be appreciated

  2. as i said before i was waiting 3 1/2 hours for a telephone call and low and behold kate osbourne told me that they had a larger offer for me from premier travel but it would cost me a futher £1600 so i politley told her i had been reading about this and that it was a scam and i wanted the origional monies put back on our credit card i will be contacting our credit card people tomorrow but please everyone be carefull half moon holdings are a scam

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.