Who are ERS or European Recouperation Solutions?

We have received a large number of inquiries in the past week about a cold caller by the name ERS Solutions.

A cold caller with apparent “transparent” services for timeshare owners. ERS  presents themselves as consultants whose “role” is to establish which timeshare and point owners are eligible for compensation, due to the mis-selling of timeshares.

That might sound plausible, but the fact they are cold calling is already ringing all the alarm bells. How do they know you own or owned a timeshare?

The follow up email assures the consumer that ERS Solutions is working with several legal teams across the UK and in partnership with SRA Regulated Law panels.

As far as we know the SRA code of ethics strictly forbids approaching consumers on cold calls, either directly or indirectly through other companies.

ERS Solutions has a website www.ers.solutions which was registered on the 3rd of October 2021, that is just 2 months ago.

The company has also registered at the Spanish companies’ house in August this year.

They display an address in Tenerife and the UK but there doesn’t seem to be any Spanish telephone number, only one UK number which is for both branches.

On the website the word timeshare is not used, and the services they describe is “Ensuring Contracts are Fit for Purpose” and they would offer help with reviewing agreements, rewording agreements of disputes. But really nothing indicates they “specialize” in timeshare claims or any lawyers are involved.

The website lacks a privacy protection link or Terms and Conditions.

They use two different email addresses: info@ers.solutions and enquiries@ers.solutions

At the UK companies house there is no such company by the name of European Recouperation Solutions but there are companies by the name of ERS Solutions, although none at the address mentioned on the web.

There is no further information so far, but we must insist that it is never a good sign when a company approaches you on a cold call, knows more about you from the start than you about them, and the offer is related to a timeshare and legal services.

So please be extremely careful!

If you have been offered a telephone consultation with ERS Solutions or European Recouperation Solutions, please do let us know.

You can email us at customercare@mindtimeshare.com



Posted in Canary Islands, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , | Leave a comment

Did you receive a call from the FAKE Grupo Logra about a Brexit Stamp?

A recent cold caller has been spotted by the name of Grupo Logra.

There seems to be a real company with this name, but please note they have NOTHING to do with these cold callers who pretend to be lawyers in Tenerife.

The agent from this fake Grupo Logra contacts consumers to inform them about an awarded amount of money through the Santa Cruz Court in Tenerife.

To obtain this money, the consumer must pay an upfront fee of 680 euros to pay for a ‘Brexit Stamp’ which is needed in order to release the money.

Emails from this FAKE legal company are send out by somebody called Mariano Ramirez with email address grupologra@consultant.com

But the actual mail is signed by Mrs. Elizabeth Walker who has given herself the title of “Trustee”.

Contact Telephone number:  0034 822 689 ***   

The email is full of “official” names of the people involved such as Mr. Allister Hillington from the Liaison office, one of the supposed lawyers: Mr. Alejandro Cabello and the supposed Senior Trustee Mrs. Charlotte Millington.

They complete the email with copies of documentation that has been copied from the internet and adjusted to the consumer.

Please be assured that this is a SCAM and in case you send them any money for the “Brexit Stamp” we are afraid you won’t see this money back.

If you have been approached by anybody from the fake Grupo Logra, or any other company with a similar story about money awarded through court and Brexit Stamps, do let us know.

You can email us at customercare@mindtimeshare.com



Posted in Canary Islands, Companies closed down, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , | Leave a comment

Careful with the bogus company Servicios Legales Barcelona!

One of the latest bogus companies brought to our attention is a company called Servicios Legales Barcelona.

This company sends an email to consumers who have been defrauded before and were actually offered a “refund claim” by another fraudulent company.

Now years later, Servicios Legals Barcelona sends an email out of the blue, notifying the consumer about their claim being successful and a big lump sum of money coming their way.

Companies mentioned in these emails are Blue Chip, True Valid, ILG, etc.

The email sounds as follows:

Dear xxxx

We are pleased to inform you on the success of your claim against XXXXXX

Please find attached the Court Transcripts, your settlement description and your bankers draft receipt as confirmation that the funds have been sent. 

We understand that you were contacted by C.H.A.P.S regarding a stop on the payment, we believe this to be due to your Value Proceed Document being omitted from your case file. Please rest assured the lawyers are aware of this situation and will contact you Monday to rectify this problem. 

For your information;

Value Proceed Document must accompany any compensation amount that has been awarded by a European Court of Law.

The Value Proceed Document along with the compensation amount must be registered with the European Court of Justice (ECJ) and the Ministry of Foreign Affairs. This document must clearly state that you are the beneficiary and with full clarification of the legitimacy of the funds.

We look forward to speaking with you next week. 

Kind regards 

Sofia de Leon

Tel: 0034 603 336 0**

Together with the email the Consumer is send attachments of documents that are clearly falsified, a bank receipt of supposed money in an account from the national civil court, a transcript of a court claim that has taken place in Barcelona, something that makes no sense at all, and a breakdown of the fabulous amount of money awarded to the consumer.

They already “highlight” a problem which will be rectified with the lawyer, but we can assure you that the solution to this problem will be some kind of payment, and another one, and another one, until you realize you have been scammed!

Ms. Sofia de Leon sends her emails from an email address: info@servicioslegalesbarcelona.com

The actual domain name of Servicios Legales Barcelona was registered on the 27th of September 2021, so just over 6 weeks ago at time of writing this blog.

They also “created” a website www.servicioslegalesbarcelona.com  which is a landing page with a picture and a simple button stating “EMAIL”.

Please do not engage with this company as this is a SCAM!

There is no money to be recovered through the courts for payments made to bogus resale and holiday clubs over ten years ago!

If you have been contacted by Sofia de Leon or any other person stating they work for Servicios Legales Barcelona, please do let us know.

You can email customercare@mindtimeshare.com



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Mindtimeshare active companies October 2021

Dear Consumer,

Here we are another month with the list of active companies who approach consumers about their timeshare and holiday ownership.

The past month we counted 32 active companies of which 7 are new companies.

New, as in new names as there seem to be a lot of companies that are very similar to the ones that disappear from one month to the other.

For a complete list of the active companies please press on the PDF link below:

Mindtimeshare Active Companies October 2021

Please be careful who you talk to, and who you give personal information to.

When cold called, just step back after the initial conversation and think twice.

Is it normal a strange person calls you out of the blue knowing where you own your timeshare? Or even worse, is it normal a strange person calls you and knows exactly about your payments to fraudulent companies in the past?

The answer is always NO, it NOT normal and you should be very cautious with companies and people who approach you just like that out of the blue!

The latest one over the past 2 months is all the consumers who are approached by certain “legal companies” that were taking up the “legal” part of an agreement signed with Aegis Direct, Meridian litigation and J Foster Associates.

Consumers are being told the bills have not been paid and their services won’t be delivered…

Do not engage with them and worse all, do not pay any further money to get things sorted or to take up services with yet another bogus claims company.

In case of doubt, ask us for more information!

You better be safe than sorry.


Customer Care


Posted in Balearics, Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Club Class Group of Companies, Companies closed down, Costa del Sol, Fake lawyers Tenerife, Fake Lawyers Tenerife, Flybuy Operator, fraud, Legal Services, Mediation services, Tenerife, timeshare, Warnings | Tagged , , , , , , , , , , , , , , , , , , , , | 2 Comments

JR Abogados, more fake lawyers from Tenerife


One of the latest cold callers is a company using the name of JR Abogados (FAKE).

This (fake) lawyers’ company is based in Tenerife and their way of working has all the looks of the Fake lawyer group from Tenerife that has been defrauding consumers over the past years.

These bogus lawyers are using or better said abusing the name of a genuine lawyers company that is based on mainland Spain, and certainly do not have anything to do with claims against timeshare companies or similar. If you compare contact details you will see they do not coincide!

As consumers tell us, the representatives of this company who seem to have their full history of timeshare ownership and dealings, tells them about a claim being lodged shortly in the courts.

This representative is referred to as the “Senior Consultant” Mr. Matthew Forton.

Follow up emails are signed by Maria Navas from the Legal Department.

The bogus law company JR Lawyers quotes as their address the Avenida Daltar 109, Edificio Borla, 38001, Santa Cruz, Tenerife.

Once they have the consumer’s attention they quickly go over to asking money for all kinds of fees and taxes before the consumer can actually get the awarded amount transferred to their bank account.

Please note that you cannot join a claim just like that, with a cold call from a company you never spoke with before.

There are no class actions in Spain against holiday companies, and again, you cannot just jump into a claim and join.

If you are approached by these “senior representatives” from J.R. Abogados or any other company telling you they are lawyers and you can join the upcoming claim, please let us know.

You can email us at customercare@mindtimeshare.com


Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife | Tagged , , , , , , , , , , , | 1 Comment

Méfiez-vous des fausses sociétés de revente Macquarie Developments Ltd.

Une nouvelle société de revente bidon a été portée à notre attention sous le nom de Macquarie Developments soi-disant basé à London.

Macquarie Developments contacts multipropriété parlant français propriétaires par appel à froid et leur raconter une histoire au sujet d’un acheteur d’entreprise qu’ils ont déjà en attente, vif sur l’achat de leurs semaines, et le prix offert est bien sur le prix de marché actuel.

La société qui étaient censés acheter les semaines à temps partagé est Charter Queen basé à Hong Kongmais le fait est que cette société ne sait rien de tout cela.

Le propriétaire de temps partagé est demandé un paiement.

Macquarie Developments envoie au consommateur une copie d’une (fausse) contrat de revente et ils réclament de l argent pour les droits de revente et l inscription au cadastre.

Personne du contact de Macquarie Developments, cet Sophie Auvant.

Miss Sophie assez étrange utilise un compte Gmail pour communiquer avec les clients :


Et même s’ils sont basés à Londres, elle utilise un téléphone portable espagnol. 0034 602 44 29 **

Veuillez noter que les entreprises qui vous appellent sans vous demander un appel, ils ont évidemment obtenu vos coordonnées et les détails d’adhésion par le biais d’une source illégale et s’elles vous offrent une garantie de revente demandant de se rendre à un autre pays et payer des frais initiaux … elles ne sont pas dignes de confiance!

S’il vous plaît nous contacter par e-mail customercare@mindtimeshare.com ou laissez votre commentaire ici sur notre blog, et nous prendrons contact avec vous.


Posted in Bogus resale companies, Costa del Sol, French, Warnings | Tagged , , , , , , | Leave a comment

Beware of fake resale companies Macquarie Developments Ltd.

A new bogus resale company has come to our attention as the supposedly London-based Macquarie Developments.

Macquarie Developments contacts French speaking timeshare owners by cold calling and telling them a story about a business buyer they already have on hold, keen on buying their weeks, and the price offered is of course the current market price.

The company that was supposed to buy the timeshare weeks is Hong Kong-based Charter Queen, but the point is, there is no such company or buyer of timeshare weeks.

The timeshare owner is asked for payment to show their interest in selling.

Macquarie Developments sends the consumer a copy of a (fake) resale contract and they demand money for the resale rights and cadastral registration.

Macquarie Developments contact person, this Sophie Auvant.

Strange thing is that Miss Sophie uses a Gmail account to communicate with the customers:


And although they are based in London, she uses a Spanish cell phone: 0034 602 44 29 **

Please note that companies that cold call you, obviously got your contact details and membership details through an illegal source and if they offer you a resale guarantee asking to pay an upfront fee … they are not trustworthy!

Please contact us by email customercare@mindtimeshare.com  or leave your comment here on our blog, and we’ll get in touch with you.

Posted in Bogus resale companies, Costa del Sol, fraud, Warnings | Tagged , , , , , , , , , | 1 Comment

Mindtimeshare Active Companies September 2021

Dear All,

A new Month has started, and we have counted the active companies for the month of September, who have been contacting consumers with offers regarding their timeshare through un-solicited calls, emails and even SMS notifications.

There have been 33 active companies, of which 12 companies are new on the list.

For a complete list of active companies please click on the following link:

Mintimeshare Active companies Sept 2021

Names of the new companies are:

Most of the active companies are offering a claims service together with a relinquishment from the timeshare. Reading through the paperwork it appears that they are only offering a relinquishment and the claim is not guaranteed at all. Logical, as no legally qualified person has even looked at the case when consumers are handing over the money.

Consumers are attending Zoom meetings and are under the very mistaken impression that these meetings are harmless and for free. The way these meetings are conducted, and the length of time consumers are kept in the meeting, certainly reminds us of those meetings at the sales offices in certain resorts where people ended up signing their life away for the sake of getting out.

Here we have now a situation where people are sending money transfers and providing their card details after 4 hours (!!) of zoom meeting, without any interruption and without any possibility to check on all the facts they have been bombarded with.

Only when they get out of this meeting, they start to search online and find the warnings and complaints from other consumers about the company they just paid close to 2000 Pounds to.

Recently it has been brought to our attention that consumers who paid close to 12 months ago to similar companies, are now being approached by third party companies, assuring the consumer the company they paid to has gone into liquidation and the services won’t be delivered.

After breaking the news, the consumer is then offered new services and even a service to recover their money from the previous scammers.

After checking online at the Spanish Companies house, the companies supposedly closed or in liquidation, are still actively registered. And certainly, no third party should have the details of the consumer anyway…

So, are they the same people? Trying to get out of the clause in the agreement that states that the consumer can claim a refund if after 12 months their relinquishment has not been processed?

Please be extra careful with these calls because you already have been fooled once, and you don’t want to fall for this again!

If you received a cold call, letter, or email from a company you have not asked for information and never given your contact details, please do let us know.

You can email us at customercare@mindtimeshare.com


Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Club Class Group of Companies, Companies closed down, Costa del Sol, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , , , | Leave a comment

Did Aegis Direct or Meridian Litigation go into liquidation?

We are receiving some very worrying emails from consumers who unfortunately paid to companies such as Aegis Direct or Meridian Litigation Advisors.

It seems that the consumers who paid almost a year ago to these companies, are now approached by other cold callers who have all the details of their payments.

The consumer is informed that the companies have closed, they have gone into liquidation or simply did not pay the “solicitors” who were going to take care of their claims and relinquishment. So, the bad news is that the consumer won’t receive the services they paid for.

This is of course quite upsetting, and it also seems very awkward that these calls are received just a couple of months before the 12-month contract expires and the consumer should receive a refund if the services weren’t delivered.

Why was the consumer not notified about this before? Was there not this mention in the agreement they could not claim a refund after paying, not even in the 14-days period straight after paying? And this was explained because the lawyers start straight away on their case!

But now, 10 months later, the story is that there was no money received, their file has not been touched and “we are really sorry, but we cannot do anything for you”

Well, there is something they can do for the consumer…

Help them with claiming a refund under the consumer act if they paid by credit card.

But this help comes with a price tag, if the claim is successful, the supposed legal company wants a 25% of the awarded refund.

For those consumers who are looking on the internet if indeed Aegis Direct or Meridian Litigation have gone into liquidation, please find the links to the Spanish Companies’ House where you can see that these companies are still actively registered.

Aegis Direct: https://www.infocif.es/ficha-empresa/aegis-direct-sl

Meridian Litigation Advisors: https://www.infocif.es/ficha-empresa/meridian-litigation-advisors-sl

If you have paid these companies and were waiting for their claims and relinquishment services to be delivered, you might want to read the warnings we placed on this blog some time ago:

Aegis Direct: https://wp.me/p1kmoi-41L

Meridian Litigation Advisors: https://wp.me/p1kmoi-3BU

If you paid to above companies and would like more information, please contact us by email at: customercare@mindtimeshare.com

Posted in Canary Islands, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife | Tagged , , , , , , , , , , | Leave a comment

BCN Legal Group and the fake Court Case against Club Class

A new bogus company has been brought to our attention by the name of BCN Legal Group.

The representatives from BCN Legal cold call and explain to the consumers that over £27,500 has been awarded to them,  following a Spanish “Class 1 Court action” against Club Class.

To access these funds a tax reference is required which the consumer won’t have as they are not residents in Spain

But not to worry, BCN Legal can help the consumer with obtaining this number and all the consumer needs to do is send £2,500 to BCN Legal.

The good news is that the money paid for the Tax reference number will be refunded, so first the consumer must pay £2,500 but then when the Tax reference number has been submitted, the money will be reimbursed.

This reimbursement will be included with the amount on the cheque of the awarded money from the courts.

The agent from BCN Legal follows up the call with an email including a “compliance letter”. There is also a form the consumer needs to fill in for application of the Non Resident Tax number, this form they call the Model 2010 IRNR (Nonresidents tax certificate)

They also ask for a copy of photographic ID either a passport/driving licence or bus pass, for proof of identity, and a copy of current utility bill as proof of residency.

Please note you should NEVER send such proof of ID to people who cold-call you!

Contact details of this dubious set up are:

Email: infobcnlegalgroup@gmail.com

Address: Rbla. Catalunya 53-55, 7º-B, 08007, BARCELONA

Telephone:    0034 951 122 1**

For those who are in a doubt, please note that there have been no court claims against Club Class, and it is very unlikely there will be in the future.

In any case NOBODY should know you had a membership with Club Class unless YOU told them.

So, any cold caller with stories of claims and awarded money regarding Club Class should be treated with extreme caution and the best and cheapest way to deal with these callers is to HANG UP!

If you had calls or emails from BCN Legal, please do let us know.

You can email us at customercare@mindtimeshare.com

Posted in Bogus Holiday Clubs, Club Class Group of Companies, Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , , , | 1 Comment

Beware of the latest cold caller Newgate Legals!

A new cold caller has been spotted by the name of Newgate Legals.

When you investigate the way of working of Newgate Legals, and who they work with, you get the funny feeling these people are not new at all, and it probably is another name change.

Let’s start from the beginning.

Newgate Legal cold calls from a UK Landline 019135921** but they are not based in the UK at all.

They are supposedly based in Mallorca.


As with all cold calling “claims companies” they assure the consumer they stand a good change for a claim and obtaining a substantial amount through the Spanish courts. Never mind the consumer relinquished years ago or stopped paying fees, never mind if they bought prior to 1999, everybody has a claim with Newgate Legals.

Although they use the word “Legals” in their name, they apparently are not really “Legals” as for the legal part of the services they use another company; Tranquilitas Legal Consultancy in Mallorca.

Oh dear…yes!

What more can we say about Tranquilitas that we haven’t said before?

It also looks seems that many of the consumers that are approached, have paid to another claims company before. They paid Meridian litigation Advisors.

Does this not sound like Aegis Direct or maybe Arbitration Consultants? And what about J Foster Associates?

Newgate Legals is a registered company in Spain.

They were registered at the Spanish Companies House in March 2021. That is only 6 months ago. How many claims can they have done so far, taking in mind claims take up to 2 or even 3 years to go to court in Spain?

The nature of business is registered as “business consultants” a vague description which should not be necessary if you are a legal company.

And another detail is that the administrator of Newgate Legal is a Mr. Dragos Tanase who is also the administrator of the company J Foster Associates.

All this information is available on the internet.

Contact details for Newgate Legals are email: info@newgatelegals.com , Spanish number +34 871 18 08 ** and the above-mentioned telephone number in the UK..

It doesn’t come as a surprise that we are now receiving inquiries about cold calls from Newgate Legals, and the inquiries of Arbitration Consultants have stopped. Same thing happened before with Aegis Direct and J Foster Associates.

Same people or not, the offer is the same and we certainly do not recommend hand over any money to any of these companies.

They “free advice” in a zoom meeting quickly converts into paying a deposit at the end of the meeting of close to 2000 euros and a balance of another 7000 euros approximately.

Please remember, if you relinquished your timeshare, you will NOT be chased by the resort or any other company that has “taken over”.

If you have doubts, call the resort! They are the only ones who can give you the status of your membership.

Legal companies do NOT cold call. Neither do they work with other companies who do the cold calls for them!

If you have been approached by Newgate Legals, please let us know.

You can email us at customercare@mindtimeshare.com


Posted in Canary Islands, Legal Services, Warnings | Tagged , , , , , , , , , , , , , , | 2 Comments

Scam alert for the fake BBVA bank and the request for a Cross Border Litigation Permit

A new cold caller scam has been brought to our attention in the past week.

Consumers are receiving cold calls from supposed bank employees who are trying to transfer money from “abroad” into the UK Bank account of the consumer.

Names used are among others, Steven Ward and Ryan Wilson who call from the number 0203 290 22** and state they work for the Security Bank.

This Security Bank supposedly deals in transactions from abroad.

The bank employees are trying to transfer money but there is paperwork missing.

Of course, the consumer wonders where the money comes from that is going to be paid out, and the Security Bank employee can only see that it is from a Court settlement in Spain, and they mention the names of fraudulent resale companies the consumer paid to many years ago.

To get the paperwork in order the consumer is told he will be contacted by a lady in Spain; Natalie Gomez.

This Natalie Gomez will be able to give a clarification on what is happening exactly as she deals with the court and the (fake) BBVA.

The telephone number from Ms. Gomez is 0034 91 143 68**

Soon after this initial call the consumer receives an email from the bank in Spain which is send out from the email address: info@oficinademadrid.com

The email explains the following:

As you know we have been unable to find your Cross Border Litigation Permit, which is the reason for the delay on the payment of your settlement.

We have contacted the notary that the litigation company used for their legal documentation, and they have confirmed that they were never requested to action a Cross Border Litigation Permit for your case file. 

The Cross Border Litigation Permit is an essential document as it verifies the final verdict and demonstrates that the legislation between the UK and Spain marries up correctly, and that there are no ambiguously worded sentences, that could be observed as misleading and therefore jeopardize the final outcome of the case. It also allows the case to progress from Criminal to Civil hearing, so the claimant can be officially registered as the beneficiary of the awarded settlement. 

We have approached several lawyers that work in conjunction with the court and have had several quotes come back for the Cross Border Litigation Permit the best price being £2400.00

Please be advised this fee will be reimbursed to you from the guilty parties, this will take between 4-6 weeks to process.

The awarded amount of 33,650.00€ will be released within 3-5 working days of the full payment being received by our accounts.

Please find the invoice attached in order for the payment to be made in sterling to the UK associate account.”

Please note that this is a SCAM!!!

There is no such thing as court settlements out of the blue with thousands of pounds awarded to victims of scams that happened over 6 years ago and where companies vanished.

If you are not aware of being part of a claim, we can assure you that you are NOT part of any claim.

Neither is there such thing as a Cross Border Litigation Permit!

If you received a call or email from any of the people mentioned above or the supposed banks they work for, please let us know.

You can email us at customercare@mindtimeshare.com

Posted in fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , , | Leave a comment

Mindtimeshare Active Companies for August 2021

Dear All,

With the end of August 2021, we have as every month, elaborated the list of active companies that have been cold calling, emailing pr texting consumers with offers related to their holiday / timeshare membership.

In August we have counted 33 active companies of which there are 7 new companies added to the list.

For a complete list of these companies please click on the following link:

Mindtimeshare Active Companies August 2021

Some new companies don’t seem that new and they are simply name changes of precious active companies who think that in this way they can avoid being mentioned on the internet or consumers finding the bad reviews.

There are also new companies who have taken a name from a genuine company and twisted this slightly but still it confuses consumers. People trying to do their homework and research, end up looking at websites of real legal companies and think they are talking to the same people!

Careful with that, and always distrust cold calls for as much as their website looks amazing.

These are the names of the 7 new companies:

  • ADARGA Lawyers
  • Audiencia Nacional
  • Contract Support Centre
  • Resales Alliance
  • Select
  • Timeshare Investment Team
  • WDL Services

There are a lot of these bogus companies that seem to be working with “old” client’s lists which means that all the sudden we are again receiving queries about claims against Club Class or resale companies that were active over 10 years ago such as Blue Chip, Excalibur, True Valid, etc. Please note that there is nothing to recover from companies that have vanished over 10 years ago!

If you have been contacted by any company or individual with stories about awarded money through courts, recovering money with a claim, cancelling timeshares that are supposed to be cancelled already, etc. please do let us know.

You can email us at customercare@mindtimeshare.com


Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Companies closed down, Costa del Sol, Fake lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , | Leave a comment

Cold caller alert for Timeshare Investment Team!

A new cold caller has been brought to our attention, and they use the name of Timeshare Investment Team.

As per “Debbie Parker” the agent calling from the Timeshare Investment Team, the company the consumer was dealing with previously no longer exists so the relinquishment and claim the consumer paid for won’t be happening.

It’s not only very worrying that “Debbie” knows who the consumer dealt with in the past, but also it becomes even worse when the supposed “liquidated” company is Meridian litigation Consultants.

Meridian Litigation was a cold calling “claims company” who has taken a lot of people from innocent consumers for cancellation services and claims against the resorts, and nothing ever happened. And then they were gone…

So now we have Timeshare Investment Team, and their Investigation Board cold calling consumers to help them out with the fact they paid for a bogus service.

The number used by the Timeshare Investment Team is 0191 359 21** which appears to be number from Newcastle.

But it is not the Timeshare Investment Team that will help, and the consumer is advised that they will be called back by lawyers who are based in Mallorca.

Mallorca? For sure it won’t be Tranquilitas Legal Consultants?

Never mind who calls back, this whole story doesn’t sound right! Starting with the cold call, the fact they know you paid Meridian Litigation and supposed lawyers from Mallorca calling back…

If you received a cold call about dealings, you had in the past with Meridian, or any other Claims / Relinquishment company and the cold caller is going to “help out” please let us know.

You can contact us at customercare@mindtimeshare.com


Posted in Canary Islands, Companies closed down, Fake Lawyers Tenerife, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , | 1 Comment

Fake ADARGA Lawyers in Tenerife, the saga of the fake lawyers continues!


Yes, they go on and on, and every time we place a warning, these scammers just swap names and copy / paste a website and start all over again with another name.

Now we have Adarga Lawyers. The latest fake lawyers from Tenerife and NOT TO BE MISTAKEN with Adarga abogados in Mainland Spain.

A very clever trick to confuse consumers when trying to do their homework after the cold call, searching for these lawyers on the internet and looking at websites of genuine lawyers with a very similar name.

Please do not fall for this scam!

Adarga lawyers in Tenerife are not lawyers! Real lawyers do not cold call and do not make up stories of claims won in court and money awarded to a consumer when this consumer didn’t even know there was a case.

Contact details of the fake lawyers are:

Email: info.adargalawyers@consultant.com and 24-7-adarga@legislator.com

Telephone: 0800 066 49**

Person sending emails is among others: Maria Navas Alonso supposedly from the “Departamento Legal”

Careful, the website they quote on their paperwork is from a genuine lawyer’s company in Madrid! These people have nothing to do with these fraudsters in Tenerife.

If you received a letter, call or email from Adarga lawyers in Tenerife, talking about awarded money, embargos, and fees to be paid, please do not pay them a penny, and let us know as soon as possible.

You can reach us at customercare@mindtimeshare.com



Posted in Canary Islands, Companies closed down, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , | 2 Comments

Resales Alliance, cold calls and notary fees for a timeshare resale

Long time ago since we have seen a cold calling resale company. Most of the cold calls nowadays are from people pretending to be lawyers and legal advisors.

But we now spotted a cold calling resale company using the name of Resales Alliance.

The company Resales Alliance approaches timeshare owners and offer to sell their timeshare membership.

They do these resales through a supposed auction platform on their website.

In case the auction fails they even offer to directly buy the timeshare off the client.

But most of the consumers are lucky and they receive an offer for their timeshare membership.

But the next step is paying the notary fees, because for some strange reason there are notary fees involved in this resale.

The website from Resales Alliance is www.resalesalliance.com but a message comes up that the website is not safe. Not a very good sign when logging into a website!

The fees requested are to be paid into the name of the company which shows as Resales Alliance ® Meridian 

Email: accounts@resalesalliance.com

With the European law, the Timeshare Consumer Act changed in 2012 it was made more than clear that there is no upfront payment allowed with a timeshare resale.

Neither are we aware of the need of a notary to intervene in a timeshare resale as this is more the job of the Trustee who should change the deed into the name of the new owner.

If you received a call or an offer from the company Resales Alliance for the sale of your timeshare, please let us have your feedback.

Important question is always, how did they get your details and how did they know you are a timeshare owner?

You can reach us by email: customercare@mindtimeshare.com



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Beware of the fake Lopez and Martinez Abogados!


Cold calls from Fake lawyers’ offices seem to be rather popular.

The number of cold calls we hear about from people pretending to be lawyers of employees working at lawyers’ offices, is terrible.

For some reason, they do sound quite plausible, and consumers seem to fall for these calls.

What is certainly very strange is that a lawyer would be cold calling, because this is obviously in conflict with the GDPR regulations.

Latest cold caller is using the name of Lopez and Martinez Abogados. The person calling is a Michael French, and he explains that the consumer has been awarded money through the Spanish courts.

But unfortunately, the money is under an “embargo” and to release this, the consumer will have to pay the relevant taxes.

Phillip King from the Malaga Law Courts (the Expats Department) will contact the consumer during the week to explain how the embargo can be lifted.

This is all lies and a big scam.

There is no money awarded and no people are calling out of the blue from a courthouse to explain about money, embargo’s and how to pay fees to get the compensation pay out.

The people from Lopez and Martinez Abogados, and the Expat Department at Malaga Law Courts are using the following telephone numbers:

0034 672 530 9** and 0034 602 581 6**, both Spanish mobile numbers.

If you have been contacted by the sweet-talking employee from Lopez and Martinez Abogados or by the Expat Department at the Malaga Court, please do let us know.

You can contact us by email at customercare@mindtimeshare.com



Posted in Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | 2 Comments

Have you received a notification from the Audiencia Nacional?

We already warned on the blog about the bogus company called Interbank, but there seem to be many more names used by the people in the same set up.

This time they are pretending to be from the “Audiencia Nacional” in Spain and they send a fake copy of a wire transfer form with the supposed awarded money.

All copies taken from the internet and adjusted with the contact details of these fraudsters.

Please so not fall for this scam!

There is no money awarded in the courts in Spain, and nobody is going to “wire” you money into your UK bank account.

If you are receiving emails like this, from Tina Jones supposedly working at the Interbank UK and with telephone number:  020376473**

Or Maria Mendes and Maria Teresa Blanco Martin, supposedly calling from Spain, from Financiera Oficial and using telephone number:  0034 9119857**

All these people are fraudsters, so please do not provide them any further personal details, do not engage in conversation with them and most important DO NOT PAY THEM!

If you received messages like the one described above, please let us know.

Contact us by email at customercare@mindtimeshare.com


Posted in Bogus Holiday Clubs, Club Class Group of Companies, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , | Leave a comment

Mindtimeshare Active companies for July 2021

Dear Consumer,

We are now in the high summer months and although it looks like everybody is on holidays, obviously there are still a lot of companies out there who continue to be active with cold calls and unsolicited mails and letters.

For the month of July, we have counted 35 Active companies of which 10 companies are new.

For a complete list of the active companies from July 2021, please click on the following link:

Active companies July 2021

The main subject of the cold callers keeps on being the supposed court claims and the fact all timeshare consumers can claim and get the money back they paid, or even double the amounts.

It is very worrying to see how so many people are dragged into paying an upfront deposit for services of so-called claims companies and their legal associates, during the zoom meetings with the “consultants”.

If before we warned about going into sales meetings and other meetings in person on holiday and ending up paying money as the consumer felt trapped and was under the impression, they wouldn’t let them out there… now this has moved to the comfort of the home and zoom meetings that last and last hours.

Without wanting to repeat ourselves, we must stress and insist that you should NOT PAY anybody who has approached you on a cold call or through another company or person who cold called you.

Do NOT PAY any money to people that offer you “free advice” and then ask you to pay during a meeting on the computer without giving you time to check the facts and think things over.

Sad enough the “carrot” is no longer the supposed claim through the courts and getting the money back, there is another reason why people end up paying money for these fake services.

There is another FAKE story these companies tell the consumer and this is about the  relinquishment of the timeshare that was never processed or registered and the upcoming debt collectors for years and years of fees plus interest.

Please, if you relinquished your timeshare years ago, we assure you that NOBODY is coming after you for thousands of pounds of outstanding fees.

And if you are not sure if you relinquished (despite not having paid any fees over the past years and not receiving any invoices…) TALK TO YOUR RESORT!

They are the only ones who can clarify this matter with you.

Not a cold calling “claims company” with fake lawyers.

It is really frustrating to see how these people are trapping so many consumers in their webs repeatedly.

And a special warning to all those who have elderly parents with a timeshare, please warn them as these companies seem to be targeting mainly the elderly.

If you received a cold call about your timeshare or holiday ownership, please let us know.

Whoever has called you, we are interested in knowing their name!

Thanks for all the consumers who keep us updated every single day, this is so helpful, and the information is of great value.

Kind regards

Customer Care

Posted in Balearics, Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Club Class Group of Companies, Companies closed down, Costa del Sol, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , , , , , | 2 Comments