Timeshare Cold Callers November 2017

Dear All,

The cold caller list for November 2017 is here.

This month of November we counted 51 cold callers of which 17 companies are new names on the list.

Please click on the following link for a complete list on PDF of all the 51 cold callers:

Mindtimeshare Cold Callers November 2017

Most of the cold callers are companies who promise all kind of “guaranteed claims” and all seem to be very experienced and qualified legal professionals with a range of successful cases behind them. Please don’t take the word of a cold caller for granted!

Your personal details should not be accessible to anybody.

The 17 new companies added this month of November to our growing list are:

  • AABAC Administradores (FAKE)
  • Abogados Canarias
  • Claim Tracers
  • CTS Consulting
  • Easy Steps
  • Escrow Finance
  • European Claims
  • Gladwell Management Exchange
  • Graham + Stones
  • Harwick Chancery
  • Liberty Contract Services
  • Poets Consulting
  • Promotora Group
  • SPS Claims Consultants
  • The Timeshare Ombudsman
  • Timeshare-Refund
  • Wilson Capital Ltd – Wilson & Co

As always a big thank you to all the consumers who have taken the time to write to us and send us all kind of documents and information on the cold callers.

May we take this opportunity to wish all our followers and readers a Merry Christmas and a Happy New Year 2018!

Customer Care

Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Costa del Sol, Directive, Flybuy Operator, fraud, Legal Services, Mediation services, Tenerife, timeshare, Warnings | Tagged , , , , , , | Leave a comment

The growing list of the Tenerife FAKE lawyers! Abogados Canarias is the latest!

The list of names is getting longer and longer and the latest one we have added is Abogados Canarias.

Yet again a fake lawyers company, cold calling innocent consumers and promising all kind of court claims.

Contact details for this new set up are:

Telephone: 8008021662 and 822680088

Email: abogados-canarias@consultant.com

Their website is www.abogados-canarias.com

The (fake) name of the lawyer supposedly attached to this company is Manuel Cilavoz Varintos

There is another email they use after the initial contacts which is varintos-uk-claims@consultant.com


For more information about their way of working and all the names used so far, please have a look at the article we posted on the blog with a list of names and contact details: https://wp.me/p1kmoi-2ac

If you have received calls from the above or any other lawyers office in Tenerife claiming to have an imminent court case which you can join, and asking you for procurator fees etc. Please contact us!

You can fill in the CONTACT US form or just place a comment below this article.


Posted in Canary Islands, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , | 1 Comment

Did you receive a call from Contract Advice Bureau?

The most recent entry on our cold caller list is the company Contract Advice Bureau.

This recently detected company – www.contractadvicebureau.co.uk – seems to be offering a timeshare disposal service.

Although it claims by phone to timeshare owners that they operate from Cavell House in Norwich, in fact the website provide us with a very different address, 101 Rose Street, South Lane, Edinburgh, EH2 3JG, which it is in fact a virtual company address.

Telephone from Contract Advice bureau is 01603 858 730 and email address support@contractadvicebureau.co.uk

Although they state on the web they are UK based and registered, so far we have not been able to find this registration with the Companies House in the UK.

On their website which was registered in May 2017, there is no Company Registration number, no Privacy Policy or Terms and Conditions.

As with all cold callers, we always recommend consumers to be careful.

If you receive a cold call, ask for more information and don’t provide any personal details to anybody.

If you have spoken to Contract Advice Bureau from 01603858730 about their services, please let us have your feedback.

You can contact us through the CONTACT FORM


Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , | 1 Comment

Are Graham & Stones from Leeds sending you a cheque?

Some cold callers just don’t make sense when they explain what their call is about.

We now have this company calling themselves Graham + Stones and they pretend to be based in Leeds.

The address provided is from a Business centre based at 97 The Headrow, 1st Floor, Leeds, LS1 5JW

But we cannot find any company by the name of Graham Stones there.

Graham + Stones cold call Timeshare consumers from the number 01134931253 and explain they are holding a cheque with money, awarded through the Spanish / Portuguese courts to the consumer.

Strange the consumer had no idea about any court claim, but he, Graham Stones wants to send £12,000 so why complain?

Graham + Stones follows the call up with a confirmation email. This email is send from the email address grahamstones@europe.com

The confirmation states the following:

“1) All monies owed will be released in full to you by Personal Cheque.

2)Amount due to you is £12,000 this is released to you with your Holding Deposit (NOT PAYED) of £1,900.

3)Once all paperwork has been signed and returned to us, the surety will be released back to you in full.

We would also like to extend our company and fiscal guarantee to you which we hold with the Bank of Spain and the Portuguese Chamber of Commerce. This means that all business is backed and covered with these two fiscal entities, as well as ourselves.

As a courtesy to you the client we will also inform you, that within 1 calendar month of finalised business your details will be legally struck from any timeshare related data bases we have access to.”

How’s that for a great service? You get money awarded without even asking for it, and then in the same go you are released from any further cold calls in the future as your data will be deleted…just like that!

We have been unable to find any company registered by the name of Graham + Stones

There are no court cases in Spain or Portugal where you are included without even knowing this!

If you received a similar dubious call from 0113 4931 253 Graham & Stones, than please let us know.

You can reach us through the CONTACT US form or place a comment on this blog

Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | 3 Comments

Avez-vous reçu un appel de ‘Promotora Group (FAUX) faisant une offre pour vendre votre multipropriété à Condis Supermercats?

Une nouvelle société de revente a été reportée sous le nom Promotora Group (faux).

Le faux Promotora Group contacte les Membres de multipropriété par téléphone et leur raconte qu’une société est intéressée par l’acquisition de leurs semaines et le prix offert est bien au-dessus du prix du marché actuel.

Les personne de contact du groupe Promotora sont Mme Durand (m.durand@realtyagent.com)  u Philippe Doucet (pdoucet@realtyagent.com).

Selon les témoignages reçus de certains Membres, l’acheteur qui soi-disant serait intéressé par le rachat de leurs semaines, est une entreprise importante internationale, Condis Supermercats, et Promotora Group fournit même aux Membres un contrat qui semble confirmer cela.

Comme à l’accoutumé avec ce genre d’affaires, Promotora Group demande au Membre to payer des frais à l’avance, et encore une fois, nous nous posons la question de savoir comment est-il possible que ces personnes ne soient pas au courant de la Directive Européenne en matière de multipropriété qui confirme clairement que les demandes de frais à l’avance ne sont pas permises lorsqu’il s’agit de revente de semaines en temps partagé.

Cela ressemble aux agissements de toutes les autres compagnies de revente qui se créent et disparaissent continuellement, et nous déconseillons vivement de payer de l’argent à ce genre de société.


Si vous avez été contactés par Promotora Group (faux) par le numéro + 00 66 95 92 65 637 avec cette offre ou une offre similaire, merci de nous le faire savoir.

Vous pouvez nous envoyer un email à customercare@mindtimeshare.com ou laisser vos commentaires ici sur notre blog. Dans les deux cas, nous vous répondrons avec davantage d’informations.


Posted in Bogus resale companies, French, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , | Leave a comment

Have you received a cold call from Promotora Group (fake) with the offer to sell your timeshare?

A new cold calling Resale Company has been spotted by the name of Promotora Group (fake).

Promotora Group (fake) contact timeshare owners, mainly French speaking owners, by cold call and tell them a story about a corporate buyer (Condis Supermercats) which they have already waiting, keen on purchasing their weeks, and the price offered is well over the current market price.

The contact person from Promotora Group is a Mrs. Durand. Her email is m.durand@realtyagent.com

As to reports received from consumers, the buyer that supposedly is interested to purchase their weeks is a big international company; Condis Supermercats and Promotora Group (fake) provide the consumer even with a contract that seems to evidence this.

As usual with this kind of business, Promotora Group (fake) asks the consumer to pay an upfront fee, and once more we ask ourselves how it is possible that these people do not know about the European Timeshare Directive, which states clearly that requests for upfront fees are not allowed when offering resale of timeshare weeks.

We would say this looks the same as all the other resale companies that pop up and disappear continuously, and we would certainly not recommend paying any money to such a company.


If you were contacted by Promotora Group (fake) from Telephone Number + 00 66 95 92 65 637 with this or a similar offer, please let us know.

You can either e-mail us to customercare@mindtimeshare.com or leave your comment here on our blog. In both cases we will shortly come back to you with more information.


Posted in Bogus resale companies, Legal Services, Mediation services, Warnings | Tagged , , , , , | Leave a comment

Spotted, new cold calling Claims Company by the name of Claim Tracers

Claims companies seem to be the hottest issue at the moment, everybody offers claims, everybody has had soooo many success claims already and almost everybody needs you to travel to a meeting place or receive somebody at home.

This time we have Claim Tracers, and they are not different from all the others in this matter.

The website from Claim Tracerswww.claimtracers.co.uk was registered at the beginning of October 2017. That is not so long ago for a company telling consumers they had many successful claims already…

Contact details are: info@claimtracers.co.uk as per the website, which apart from this email does not offer any Telephone number.

Neither are there any further company details on the web such as Companies House registration or at leas tan office address.

Their offer from Claim Tracers is compensation claim on a no win no fee basis. 30% if the action is successful including all taxes and VAT.  Consultation on terminating the lease at a fee to be agreed.

Funny enough, the person who cold calls, who certainly is not a legal professional of any kind, can already tell the consumer how much the claim will be and insists decisions have to be made quickly as the “claim date” is closing soon.

In order to join one of their many successful claims, the consumer will have to receive a “ senior claims advisor” at home who will complete the “EVI”. This EVI is an extended verification of identity, and all titleholders of the timeshare should be present at the meeting with their Passports to identify themselves correctly.

They state the claim will be based on mis selling. So even before actually knowing the consumer’s story or having seen the paperwork, they already know what the claim will be about and how much he can claim. Interesting!

(Especially taking in mind that in all this process no qualified lawyer or solicitor has been mentioned so far.)

In spite of what is confirmed by Claim Tracers in their email and on the phone, the small print on the website mentions that Claim Tracers are a web based service, introducing you specialist companies and their services within the timeshare and holiday club claims sector.

So who is going to visit you at home?? Will you only find out the day they ring your doorbell?

How can the person calling from Claim Tracers make statements about amounts to claim and how the claim will be done, if they are a purely intermediary?

When submitting your details to Claim Tracers….with how many companies will they share your contact details? How many companies will be calling you as from there onwards?

If you have been approached by Claim Tracers from telephone 033221 22505 please send us a message through the Contact Us form or place a comment on the blog.

Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , , | 1 Comment