Mindtimeshare…so what will happen next?


It looks like not many people actually noticed the news in February 2017, where the RDO announced that they were not extending their agreement with Mindtimeshare.

As mentioned in their publication: “Following a strategic review of how it carries out its enforcement activities, RDO has decided not to extend its contract with Mindtimeshare SL in Spain when it comes up for renewal at the end of April 2017…”

As the moment is coming close now to when this is actually going to take effect, we do receive inquiries from consumers who are genuinely concerned with what is going to happen now.

Is Mindtimeshare going to disappear?

Who can we turn to then with all our questions about the dubious companies?

The answer to the questions is simple. NO, we will not disappear and YES you can continue to send us all your inquiries and questions about the companies you dealt with or who have approached you.

We have to admit, it won’t be easy. We are only a small team and we are doing our best to get back to everybody in a timely manner and provide the best service and correct advice to all.

But to do this, we need time to investigate and dedication. And obviously we from the Mindtimeshare team also need to make a way of living.

Without the finance of the RDO this is going to put a big strain on all of us. But after more than 7 years working on enforcement, fighting against fraud and scams in and around the timeshare industry, we do not want to give up!

There are still far too many consumers out there that need our help and advice. Far too many people are confused with what is a genuine offer and what could turn out to be the biggest nightmare for them.

Our work and our dedication is not a useless battle. Our work and dedication has avoided many scams to happen, we have helped numerous consumers to get their money back through claiming under the Consumer Act using our step-to-step guidance, and many others received the correct information about relinquishments and claims so they could take the right decision in this matter.

Bogus cold callers are changing names and telephone numbers continuously until they disappear, because they cannot keep up with the publications on our blog  and our monthly updated COLD CALLER list where we name and shame them.

We cannot just “stop” now and move on, forgetting about all those consumers out there who unfortunately still believe in the good doing of other human beings and believe what they are told on cold calls from unscrupulous companies.

So our message is, Mindtimeshare is here and we are here to stay!

And not only will we continue with all the services we have been providing so far to you already; we also will be expanding this range of services and expand the support we can offer those timeshare owners and other consumers who have problems or doubts with their holiday product or payments made and need advice from an independent consumer focused company!

So…Yes please, do keep contacting us when you receive a dodgy call or a “too good to be true offers” related to your Holiday or Timeshare membership.

Yes please do keep on asking us for help in matters related to refund claims, relinquishments and resale.

And Yes please, do continue to trust in us as you have done in the past years.

The Mindtimeshare Team

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Web alert for http://www.litigationmediationconsultants.com

Surfing around the Internet can take you to websites that give you more questions than answers. This is the case with the website http://www.litigationmediationconsultants.com which “pops” you straight into a company website called Legal Prosecutors Limited.

As this name Legal Prosecutors rang a bell, we checked the records and yes, we placed an article on the blog about them in 2014 (http://wp.me/p1kmoi-1lC) when they were cold calling consumers who dealt with other dubious legal companies and paid them money for non-existing court cases.

It is a mystery though why you would create a website called Litigation Mediation Consultants when the company name and full text of this web is about Legal Prosecutors

The Company Registration number is: 08869380 and the registered office address: 1st Floor, 2, Woodberry Grove, Finchley, London. N12 0DR

But the Company contact details seem to have changed and appear to be strange to say the least.

Email: info@legalprosecutorsltd.co.uk

Telephone: +(34) 625 615 155 this being a Spanish mobile! Why would a London based legal company have as its only telephone number a Spanish mobile?

Nothing on the web suggests they are in Spain or directly connected to a business in Spain, so why the Spanish mobile number?

Apart from this the contact form has no privacy statement attached so there is no commitment about what will happen with your personal and private details in case you fill in the form.

In case you have already been in contact with either Litigation Mediation Consultants or Legal Prosecutors, we would like to have you feedback.

Please contact us on customercare@mindtimeshare.com or place a comment on this blog.



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Allied Services, a new Legal company cold calling timeshare owners…

A cold caller has been brought to our attention this week by the name of Allied Services.

This supposed legal company is approaching timeshare consumers and offers them claims against resorts and “compensation”.

Their website www.allied-services.net looks full of information and explanations but in reality when you look a bit further, the website does not offer you at all what you would expect from a legal company.

On this website of Allied Services there is no privacy statement, no terms and conditions and neither do they mention their Company Registration number, which is obligated by law. Searching through Companies House, through the many companies with the same name, we have been unable to trace one on the given address:

1 Northumberland Avenue, Trafalgar Square, London, WC2N 5BW

Their contact details are: Email: info@allied-services.net and Telephone: 0203 695 8129

From this same website you would get the impression they have been around for a long time, there is a mention of years “2011-2017”, a supposed “call leading success of 89% in settling cases” and a range of testimonials from happy customers.

But all this does not really add up with the fact that the website was only registered at the beginning of MARCH 2017…

All together indications that if you do receive a call from the agent of Allied Services using Telephone 02036958129 you should be really careful and certainly not provide too much of personal details and certainly NOT pay anything upfront.

If you have already been in contact with Allied-Services we would like to have your feedback.

Please email us at customercare@mindtimeshare.com or place a comment on the blog.

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Avez-vous reçu des appels par la société Elite Vacances basée à Marrakech ?

Cette alerte aux consommateurs sort pour les entreprises de revente Elite Vacances, basée à Marrakech et avec une offre pour vendre votre multipropriété.

Elite Vacances contacte principalement les consommateurs de France et Belgique et leur offre de racheter leurs multipropriétés. Afin de vendre la multipropriété le propriétaire doit se rendre à Marrakech et assister à une réunion avec un prétendu acheteur.

Ils expliquent aux consommateurs qu’il existe déjà un prix de vente convenu et que le prix est étonnamment élevé dans le seul but de convaincre le consommateur de la bonne affaire qui est offert.

Leur Adresse: 72 Boulevard Mohammed V, 40 000 Marrakech

Télephone: 00212 762-944130 (Maroc)  email: contact@elitevacances.com

Site web : http://www.elitevacances.com

Veuillez noter que les entreprises qui vous appellent à froid, ils ont évidemment obtenu vos coordonnées et les détails d’adhésion par le biais d’une source illégale et s’elles vous offrent une garantie de revente demandant de se rendre à un autre pays… elles ne sont pas dignes de confiance!

Avez-vous été contacté par Elite Vacances par le numéro 00212 762-944130 ? S’il vous plaît, faites-nous savoir.

ENGLISH: http://wp.me/p1kmoi-1Yv

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Have you received cold calls from Elite Vacances from Marrakech?

This alert goes out for a company called Elite Vacances which is a timeshare resale company, based in Marrakech and with a very familiar pitch.

Elite Vacances contacts consumers mainly in France and Belgium and offers to buy their timeshare. In order to sell the timeshare, the owner must go to Marrakech and attend a meeting with an alleged buyer.

They explain to the consumers that there is already an agreed sale price and the price is surprisingly high for the sole purpose of convincing the consumer of the good deal.

Their address is 72 Boulevard Mohammed V, 40 000 Marrakech (Maroc)

email: contact@elitevacances.com and telephone number:+00212 762944130

The website is http://www.elitevacances.com

Please note that companies that cold call you, obviously got your contact information and membership details through an illegal source and when they offer a guaranteed resale requesting you to travel to another country… are not trustworthy!

Have you been contacted by Elite Vacances with the number 00212 762-944130 ? Please, let us know.

FRANCES: http://wp.me/p1kmoi-1Ys

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Thornbridge Associates, cold calling Claims Company with guaranteed pay out.

Thornbridge Associates is a new cold caller, who has been active for some weeks and seems to be targeting a certain group of consumers who all have been dealing already with another “claims” company in the past.

Thornbridge Associates contacts these consumers to say that the company they dealt with, WTC Admin or Willard Thomas claims has given them the consumers information to finalize the claim they supposedly started.

The agent from Thornbridge associates; John Scott calls from 0203 807 1396 and states his office is based at 60 Water Lane. 3 Court hill House Wilmslow SK9 5AT.

He claims they can get the consumer his money back from the credit card companies in 12 to 16 weeks. But to get this processed the consumer needs to pay £750 upfront to start the ball rolling

Other consumers have been told that they can get compensation related to the Cashback scheme operated by for example Club Class.

Thornbridge Associates has allegedly found the consumer is entitled to over £35,000, which they can get for the consumer in 12-16 weeks, but they require £2200 to proceed. “Of course” the upfront fees are all refundable and will be included in the final pay out from the bank…

Many consumers who dealt with WTC admin in the past and paid them a fee to get a consumer act claim done, have been left with no claim and no refund of the fees paid.

Not surprising as in many cases people were offered a claim when actually they did not reunite the requirements for a claim, which is having paid by credit card and less than 6 years ago.

It seems rather worrying that a company such as Thornbridge Associates contacts these same consumers now, pretends everything is still running and about to be paid out and yet again ask for an upfront payment.

If you have been called by Thornbridge Associates from 02038071396 we would like to have your feedback on this.

You can email us at customercare@mindtimeshare.com or place a comment on the blog.


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Henshaw and Randell, cold calls, which just don’t sound right!

Sometimes we are made aware of a cold caller, but there isn’t really a lot to write about. But with some companies you know from the start that things re not right and there is no doubt that this is a dubious caller.

That is the case with the caller Henshaw and Randell.

The agent by the name of “John” with a secretary called Elizabeth Harrison is calling from 0203 137 3924

John works for Henshaw and Rendall and for some strange reason this company has money to be paid out to the consumer on the phone.

It isn’t clear as yet if the money is from a supposed resale of a timeshare or money awarded through a court claim. In any of the cases, the consumer wasn’t even aware of this being processed and due to him.

But who would say no to an amount of £15.000…?

In order to send the consumer this money he will need to pay an “Insurance Bond” and this bond is calculated at a 10% over the awarded amount so they expect £1500 upfront.

As mentioned in the confirmation email, which John sends after the call, “ this money will be placed as an insurance on the procedure. Once all business has been settled the insurance bond is released back to client in full”

The supposed office address for Henshaw and Randell is as stated in the paperwork:


Surprising is as well the email address used for this “mediation” company, as this is a Gmail account: henshawrandell100@gmail.com

We have not been able to find so far a company registered at the Companies House by the name of Henshaw and Randell and neither on given address.

If John from Henshaw and Randell has contacted you, using Telephone number 02031373924, we would like to hear from you.

Please email us at customercare@mindtimeshare.com or place a comment on the blog.






Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , | 1 Comment