Avez REMAXI VACATION contacter vous de vendre votre temps partagé?

Une société de revente bidon a été portée à notre attention sous le nom de Remaxi Vacation

Remaxi Vacation appelle principalement les propriétaires français de multipropriété et leur raconte l’histoire d’un acheteur d’entreprise qu’ils ont déjà en attente, désireux d’acheter leurs semaines, et le prix proposé est bien sûr supérieur au prix actuel du marché.

La société qui étaient censés acheter les semaines à temps partagé est WHG Group Ltd, mais le fait est que cette société ne sait rien de tout cela.

Le propriétaire de temps partagé est demandé un paiement.

Remaxi Vacation envoie au consommateur une copie d’une (fausse) contrat de revente et ils réclament de l argent pour les droits de revente et l inscription au cadastre.

Coordonnées de Remaxi Vacation:

Email du Mme Isabelle Morales : isablemorales7788@gmail.com

Téléphone: 0034 603 32 ** 31

Veuillez noter que les entreprises qui vous appellent sans vous demander un appel, ils ont évidemment obtenu vos coordonnées et les détails d’adhésion par le biais d’une source illégale et s’elles vous offrent une garantie de revente demandant de se rendre à un autre pays et payer des frais initiaux … elles ne sont pas dignes de confiance!

Si vous avez parlé à Remaxi Vacation ou à une entreprise de revente de démarchage téléphonique, veuillez nous contacter à customercare@mindtimeshare.com

ENGLISH VERSION OF THIS ARTICLE: https://wp.me/p1kmoi-3YL 

Posted in Bogus resale companies, fraud, French, Mediation services, Warnings | Tagged , , , , , | Leave a comment

Has Remaxi Vacation contacted you for a resale of your timeshare?

A bogus resale company was brought to our attention under the name of Remaxi Vacation.

Remaxi Vacation cold calls mainly French Timeshare owners and is telling them a story about a corporate buyer they already have on hold, keen on buying their weeks, and the price offered is of course above the current market price.

The company that is supposed to buy timeshare weeks is WHG Group Ltd. from Hong Kong.

The timeshare owner is asked for a payment.

Remaxi Vacation sends the consumer a copy of a (fake) resale contract and they claim money for resale rights and land registration.

Contact details for Remaxi Vacation:

Email of the representative Mrs. Isabelle Morales: isablemorales7788@gmail.com

Telephone: 0034 603 32 ** 31

Please note that cold calling companies obviously got your contact and membership details through an illegal source!… they are not trustworthy!

If you have been speaking to Remaxi Vaction or any cold calling resale company, please contact us at customercare@mindtimeshare.com


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Did you receive a cold call from CPM Consultants?

One very strange cold caller which was brought to our attention is CPM Consultants.

A Ms. Yolanda Padilla was contacting timeshare owners on behalf of this company CPM Consultants.

She seemed to know where the consumer has their timeshare, and she is interested to know if they would like to “get rid” of the membership and claim their money back.

Those consumers who were interested to know more about getting their money back, were requested to send through all the relevant paperwork in order for CPM Consultants to assess the claim.

After the supposed assessment of the paperwork the consumer was contacted again and explained that they could actually claim double the amount back of the money they paid to the resort.

In order to initiate the claim, the consumer had to pay 9.000€ in advance which would cover the fees for lawyers, translation, court, etc.

  • Office address:
    Zentral Center, Avenida Noela Alfonso Cabrera 7
  • Despachos Professional No2. 14, Piso 2
  • Playa de Las Americas, 38650 Arona, Tenerife

The website www.cpmconsultants.es is no longer active (or maybe never was)

Email address: Yolanda.padilla@cpmconsultants.es

Telephone number: (0034) 822 680136 

Although these calls were from some time ago, we still would like to know if anybody has actually taken up these services and paid to CPM Consultants.

If you did, please give us your feedback.

You can email us at customercare@mindtimeshare.com


Posted in Canary Islands, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , | Leave a comment

J&A Resolutions, the cold calling “contract specialists”

A new cold caller which is active at the moment is J&A Resolutions.

This company approaches timeshare consumers and offers to represent them with their “claim against their resort”

In order to evaluate the options of the consumer to recovering their funds back and to assess their claim & Termination, the agent from J&A Resolutions asks for copies of the Purchase agreement, deeds, payment receipts, Terms and conditions, etc.

That is a lot of personal information!

Penelope Welch, the representative for J&A Resolutions will arrange for a “zoom” meeting as soon as they assess this paperwork.

Doing a bit of research on J&A Resolutions, the website https://www.ja-resolutions.co.uk/ seems to be very basic and lacks the basic company information, privacy policy, etc.

As contact details they provide a telephone number 01202 0**286, email address: info@ja-resolutions.co.uk and a supposed office address in Poole, Dorset which turns out to be a UK Postbox address.

The domain for the website was registered in March 2020 for 1 year. Which seems a bit strange for a “successful” company as the domain is due to expire.

Please always be careful with cold callers and before you send off all kinds of personal documentation you should do a proper research.

If you have been contacted by J&A Resolutions for a supposed claim against your resort, please do let us know.

You can email us at customercare@mindtimeshare.com

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Cold Caller alert for the company Themis Resolution

A recent cold caller is a company by the name of Themis Resolution, who seems to be offering disposal of timeshare memberships and claims against the resorts.

Themis Resolution has set up a website https://themisresolution.com with basic information on their services and lacking all kinds of company information.

This website was registered in September 2020.

There is really nothing that can identify who the people are behind this company, where this company is based, who the legal professionals are they work with; nothing.

On their “contact us” page they offer a contact form (without privacy statement), and email address: enquiries@themisresolution.com

telephone number: 01935 5** 026

It is not recommended to have any dealings with cold callers and certainly not provide them with copies of your membership documentation, details on how you made your payments or other personal information.

You don’t know who you are talking too!!

If you received any calls from Themis Resolutions, please let us know.

You can contact us by email at customercare@mindtimeshare.com

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Mindtimeshare Cold callers & emails Year 2020

Dear All,

First of all, we would like to wish a Happy New Year to all our followers.

Mindtimeshare is back! And this means that we will also start again with the monthly update on cold callers.

When we started again last month, we found numerous emails in our inbox with information about the cold callers that have been active throughout 2020.

Not only cold callers: there are also companies that approach consumers by email on the first contact.

The bottom line is that the consumer is not aware of having provided their telephone number or email address to these companies, so that is how some companies ended up on this list.

The attached list is put together with the help of the emails we have processed/ replied to so far, but we know that there are probably more companies to be added when we go through the remaining ones.

Altogether we have counted 70 active companies in 2020, of which 40 companies seem to be new ones.

Please click on the following link for the complete list:

Cold Callers & Emails 2020

We would like to thank all consumers that continued to email us and provide us with information about these cold callers.

If you are approached by a company with offers regarding your timeshare membership or about the recovery of money that you lost in the past to a timeshare related company, please do let us know.

For as much as the company sound genuine, seems to know all about your membership or past payments, owns a flashy website, etc. Please do not fall for this without doing your homework.

You can always reach us at customercare@mindtimeshare.com

Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Companies closed down, Costa del Sol, Fake lawyers Tenerife, Fake Lawyers Tenerife, Flybuy Operator, fraud, Legal Services, Mediation services, Tenerife, timeshare, Tips & Advice, Warnings | Tagged , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Timesharestop, met de Noorderzon verdwenen…

Een van de bedrijven die in 2020 ineens in het niets op lijken te zijn gegaan is Timesharestop.

Misschien achterhaald nieuws, maar toen wij vorige maand onze inbox weer openden na een jaar zonder activiteit, viel het op dat we ontzettend veel klachten hadden ontvangen over Timesharestop aan het begin van 2020.

Dus het was besloten dat wij alsnog een blog hierover wilden wijden.

Timesharestop was gedurende jaren het bedrijf wat vooral Nederlands sprekende consumenten benaderde voor het annuleren van hun timeshare lidmaatschap en een eventuele terugvordering van de betaalden gelden.

Het bedrijf was in handen van Rob de V. en Ewald ter H., en zij gingen er prat op dat zij zeer zeker niet aan “koude” belletjes deden en dat alles meer dan in orde was.

Het feit dat zij best grote bedragen vroegen voor een annulering van een lidmaatschap wat in veel gevallen gewoon gratis kon worden afgehandeld, was natuurlijk best wel een “rode vlag”.

Timesharestop kwam zelfs op TV en adverteerde in het Transavia magazine en veel consumenten vonden dat toch best wel een teken dat alles dan in orde moest zijn.

Het blijkt in dit geval dat tv-reportages en advertenties in bekende bladen meer een kwestie is van geld uitgeven dan een garantie voor een betrouwbaar bedrijf.

Timesharestop is nu totaal gesloten, de kantoren zijn leeg, rekeningen staan open en de heren bedrijfsleiders zijn maar moeilijk te contacteren.

Zover wij weten zijn er tientallen gedupeerden die duizenden euro’s aan dit bedrijf hebben betaald voor hun services, en niets hebben ontvangen.

Vele lidmaatschappen zijn niet geannuleerd, dus de consument is nog steeds verantwoordelijk voor de onderhoudskosten en rechtszaken tegen de resorts zijn helemaal niet gedaan.

Het programma TROS OPGELICHT heeft een uitzending gemaakt over Timesharestop die in April werd uitgezonden.

Op de volgende link kunt u het programma bekijken:


De website van Timesharestop die nog enige tijd actief bleef, werd na de uitzending gesloten.

Ondertussen heeft een actiegroep van de slachtoffers van dit bedrijf de domeinnaam https://www.timesharestop.be/  overgenomen.

U kunt nuttige informatie vinden op deze web als u ook een gedupeerde bent van Timesharestop.

Mocht u ook een slachtoffer zijn van Timesharestop, laat het ons dan weten.

U kunt ons e-mailen naar customercare@mindtimeshare.com

Als u ons in het afgelopen jaar al heeft gemaild, dan zal u in de loop van de week zeer zeker een antwoord van ons krijgen.


Posted in Canary Islands, Companies closed down, Costa del Sol, Dutch, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , | 1 Comment

Timesharestop, Gone with the Wind

One of the companies that suddenly seem to have disappeared in 2020 is Timesharestop.

Maybe outdated news, but when we reopened our inboxes last month after a year of inactivity, we noticed an awful lot of complaints about the closure and disappearance of Timesharestop at the beginning of 2020.

So it was decided that we still wanted to write a blog warning about this.

For years, Timesharestop was the company that approached mainly Dutch-speaking Timeshare consumers with offers to cancel their timeshare membership and promised a possible recovery of the money paid to the resort.

The company was owned by Rob de V. and Ewald ter H., and they were proud of the fact that they certainly did not do “cold call” and that everything was more than fine.

The fact that they asked quite large amounts for a cancellation of a membership, which in many cases could simply be handled for free, was of course a worrying “red flag”.

Timesharestop even appeared on Dutch TV and advertised in the Transavia magazine and many consumers thought that was proof that everything had to be in order.

It turns out in this case that TV programs and advertisements in well-known magazines is more a matter of spending money than a guarantee of a reliable company.

Timesharestop is now completely closed, the offices are empty, bills have been left unpaid and the managers are difficult (impossible) to contact.

As far as we know, there are dozens of victims who have paid thousands of euros to this company for their service and received nothing.

Many timeshare memberships have not been canceled, so the consumer is still responsible for the maintenance costs and lawsuits against the resorts have not been filed at all.

The Dutch TV program TROS OPGELICHT has made a broadcast about Timesharestop that was broadcast in April 2020.

You can watch the program at the following link:


The Timesharestop website, which remained active for some time, was closed after the broadcast.

In the meantime, an action group of the victims of this company has taken over the domain name https://www.timesharestop.be/

You can find useful information on this web if you are also duped by Timesharestop.

If you are also a victim of Timesharestop, please let us know.

You can email us at customercare@mindtimeshare.com

If you have already emailed us in the past year, you will certainly receive an answer from us during the week.

Posted in Canary Islands, Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Tenerife, timeshare, Warnings | Tagged , , , , , , , , , , , , | Leave a comment

Beware of FAKE Abogados el Palomo based in Tenerife


These fake lawyer companies certainly all look very much the same, we know. But it is necessary to warn people as a lot of innocent consumers are approached on a daily basis.

This time the warning goes for Abogados el Palomo. They are supposedly based in Tenerife, and they handle collections for the courts and pay-outs to consumers who have been awarded money through court claims.

The documentation they send to the consumer is full of nonsense about the consumer having to pay close to 2000 Euros in order for them to block the assets of the debtor, etc.

The person signing the emails from El Palomo Abogados is Manuel Limbarta Lilanos.

Email address is: abogados-el-palomo@consultant.com and the website is www.abogados-el-palomo.com

Freephone: 0800 80* * 678 and the Tenerife Tel: 0034 8** 680 284

Their website is very similar to all the websites we have seen from the group of fake lawyers in Tenerife that have been active for the past years.

Please note that this is all a scam. There are no court claims where all of a sudden and out of the blue you are awarded money.

If you have been approached by any supposed lawyers’ company or maybe by Abogados el Palomo, please do let us know.

You can email us at customercare@mindtimeshare.com

Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , | Leave a comment

Bogus legal company Century Abogados is emailing Eze Group members

This one is a very new company because we understand they only started to email consumers this week.

The name they use is a bit confusing; they start off as Century Abogados, the email address states Century Abogados 2020 and in the text of the email they refer to themselves as Century Abogados Services.

Whatever they want to be called, the services they offer are FAKE.

A woman called Helen Forsythe claims to be acting on behalf of Century Abogados and is emailing all Eze group members (read victims) to make them aware of the “last chance” they have to join a claim against Eze Group / Regency shores.

This last chance is extremely urgent as they actually give the consumer 24 hours to join.

The consumer is guaranteed a 100% refund of their money. And not only a refund of the full amount, but they will also get a 10% more in compensation.

Helen from “Century Solicitors Services” is very empathic, and she assures the consumers she knows that there are a lot of scammers around, so she recommends the consumers to be vigilant.

And to add more persistence to her good intentions she notes as well:

After the re-assurance the consumer will be refunded and even obtain 10% more, she does admit that Century Abogados does not work for free, but again the reassurance is that the consumer will be pleasantly surprised by the amount of the fees they charge.


There are no such legal offices as Century Abogados based in Marbella, Madrid, Barcelona, Alicante, and Córdoba.

The only contact details the consumer receives are a GMAIL address: century.abogados2020@gmail.com

No telephone, no company details, no complete addresses, no website, nothing!

If you received a dubious email as well from Century Abogados or any other company claiming to go to courts on your behalf, please do let us know.

You can write to us at Customercare@mindtimeshare.com



Posted in fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , | Leave a comment

Beware of the fake lawyers called Sanchez abogados

The saga of the fake lawyers continues, and the company we would like to bring to your attention today is one called Sanchez Abogados.

Sanchez Abogados claims to have offices in SEVILLE, MALAGA, and BRISTOL

Consumers are bombarded with emails from this self-proclaimed “Legal Services & Reclaim Specialists”

The representative from the offices of Sanchez Abogados seems to know in all detail about the dealings the consumer had with Eze group, when they purchased the Eze membership and how much they paid for this.

All very sensible data that certainly should not be in hands of dubious companies!

The good news is that the consumer will be receiving a compensation payout, thanks to a claim against Eze Group in the Spanish courts.

Never mind the consumer knew nothing about this, after all, who doesn’t want to receive thousands of pounds back in their accounts?

The consumer will have to pay a “Surety Deposit”.

This is explained in the follow-up email they receive from Sanchez Abogados. The text reads as follows:

“We do ask all client’s to make a refundable “surety deposit” of £179 (per claim) at the start of the process and we refund this to you in full after 7 days @ completion

I’m not sure if you are aware that all claim funds are sent directly to (you) the client with the Eze Group case.. funds do not come to us first.

So when we take on a client on a “no win no fee’ basis we don’t get paid until the client has received the claim funds and the cheque has cleared in their bank account.

I won’t go into detail but we did have some problems with a few people over this some time ago…Basically, the management is hoping the surety payment may deter this sort of thing from happening again and encourage people to stay around for the duration of their claim.

Please note:  This is the only payment you will be asked to make throughout the whole process and as I said it is refunded to you after 7 days.”

Please note that this is all fake, there is no money waiting anywhere to be paid out, and it doesn’t look like you are going to receive the awarded money or the refund of the “surety deposit”.

Emails are sent out from a Gmail account which doesn’t inspire a lot of confidence either and is certainly not a normal procedure for “genuine” lawyers with so many offices.

The email address is sanchezsaabogados@gmail.com

There is no office address in the email, no telephone number, nothing!

The names used to sign the emails are Maria Santos and Anna Martinez.

Please note that these emails are completely fake.

If you received anything from Sanchez Abogados about money awarded from claims against Eze group or any other holiday club, please let us know.

You can write to us at customercare@mindtimeshare.com



Posted in Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , | 1 Comment

Dubious Cold Caller Warning: General and Legal from Madrid

This company has been active recently, so it is very likely you are going to receive a call if you had any dealings with other dubious companies in the past.

General and Legal come up with a very dubious story.

A lady called Sarah, a representative from General and Legal in Madrid, states there is a dedicated pot of money reserved in the name of the consumer from the Timeshare Trustees Council in the Isle of Man.

She understands the consumer probably doesn’t know about this, but for a fee of £850, it will be possible to receive this money in 14 days.

The Spanish mobile number used is (+34) 611292852

Please note that this is a scam, and there are no such things as substantial amounts of money waiting to be paid out to consumers.

There is no such company as General & Legal in Madrid or anywhere else in Spain.

If you have been approached by a representative from General and Legal, please do let us know.

You can email us at customercare@mindtimeshare.com


Posted in Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , | 2 Comments

WARNING! Don’t pay to the dubious lawyers from Abogados Las Alas

For the past months, the company The Solutions Group has been very busy entertaining all the consumers they convinced to do a court claim through them.

A lot of consumers had been kept updated for months about the supposed group’s claim, so they weren’t really worried that it all could be a lie.

Finally, the good news came through and the “Group Compensation Claim” was won by the consumers and they were all awarded substantial amounts of money.

An email (info@section75.com)  from Amalia Irene Coletas, supposedly acting on behalf of the Solutions group, explains the next procedure for the consumer.

Now the money is awarded, this needs to be claimed from the court, and in order to do so, the consumer needs to take up the services of a lawyer.

Luckily, Solutions Group can recommend a lawyer handling these claims and refers the consumer to Abogados Las Alas. This company based in Tenerife, will contact the consumer and explain what to do next.

Abogados Las Alas sends indeed an email, with a lengthy explanation on who they are, how long they have been in business, and most importantly, how the consumer can now lay their hands on the award of over 30.000 euros.

He needs to act quick because it seems that it is quite possible other debtors will try to “obscure assets”, so the lawyers from Abogados las Alas have to “instigate the enforcement of the consumer’s judgment” and claim the money straight away.

This procedure will cost 1920 Euros.

The email is signed by Armando Antala Maricalo, and contact details are Tel: 0800 802 **40 or 0034 8226**322

Email address is las-alas-abogados@consultant.com

After paying the 1920 euros, the consumer soon realizes this is not the end yet and the 30.000+ euros awarded by the courts are not in sight yet.

Spanish tax offices also want their share, so the lawyers from Abogados Las Alas send the consumer a tax declaration form for the amount of 480 Euros.

Please note that this is all a SCAM!

There is no such office as Abogados Las Alas in Tenerife, there are no group claims, and you don’t have any money awarded in Spanish courts.

If you have been in contact with Abogados Las Alas, please let us know.

You can email us at customercare@mindtimeshare.com

Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , | Leave a comment

Careful with Fake lawyers, Morales & Maxwell from Malaga!

A cold calling company that seems to have been extremely busy in the past months is Morales & Maxwell, a supposed lawyer’s company based in Malaga.

Most consumers who have been contacted by this dubious set up had previous dealings with WTC Admin and/or Eze group.

It is obvious that the consumers’ private and personal details have been passed on and now these cold callers are trying to get their own share of other people’s money.

The first call is made in the name of International Transaction Security, a cold caller using a UK phone number: (+44) 0203 769 **82

The callers use different names such as David Russell, Stephen Parker, Lisa Donal, Anna Gonzalez and Linda James.

The consumer is being told that money has been awarded through the Malaga Courts, and a substantial amount of money is waiting to be transferred over to their accounts.

All the consumer needs to do is contact the Lawyer company handling the payouts. This is Morales and Maxwell.

The person to be contacted at Morales and Maxwell is Julia Lopez. Telephone numbers used to reach Julia are 0034 60410**08, 0034 6032**793, 0034 6041**575 and a landline 0034 9511**443

Of course, things are never that easy as pictured in the first call and soon the consumer is made to believe that the Court Settlement needs to be translated, Legal fees need to be paid, taxes, rebates on WTC Documentation, and so on.

Payments will be requested until the consumer realizes it is a scam and the supposed awarded amount will never be paid out. By that time the consumer probably has paid around 2000 Pounds for each charge. Each Payment has to be transferred into bank accounts of individuals who surprisingly all have non-Spanish names, which is strange as they are presented as being the procurator, judges, Spanish translator, etc.

Email addresses used are admin@moralesandmaxwell.com and lawyers@moralesandmaxwell.com

The website www.moralesandmaxwell.com is no longer available and the domain has expired.

We cannot stress enough that there are no “surprise” court claims where people receive money through a court claim they didn’t know about.

Cold callers are never ever a good sign!

If you have been talking to Morales & Maxwell in the past months, please let us know.

You can reach us by email customercare@mindtimeshare.com


Posted in Canary Islands, Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , , , , , | 1 Comment

Suarez & Simpson, more fake and fraudulent lawyers paying out your award

A very strange set up by the name of Suarez & Simpson was detected in the emails we received from consumers in the past months.

There seems to be a connection between those contacted by Palomo Abogados, and a “follow up” from Suarez & Simpson.

The agent from Suarez and Simpson pretends to be processing the paperwork for the consumer, in order to get the awarded court money transferred to the account. An award of more than 20.000 Pounds.

Suarez and Simpson don’t work for free, although they assure the consumer can claim back the legal fees after everything is settled. These legal fees amount to 2500 Pounds. They need to be paid by bank transfer into the account of the “legal consultant” so not in the name of the company!

After the payment of the legal fees, the agent from Suarez and Simpson contacts the consumer again. During the processing of the paperwork, they noticed that the document called “Cross Border Litigation Permit” is missing. This document is necessary to get the money transferred from the Spanish court to the UK account of the client. Research shows this document was never requested and prepared, so now Suarez & Simpson has to start from scratch, and it is quite a job to get this done. But rest assured, against a fee they can start straight away! There go another 2900 Pounds by bank transfer into the account of the clerk that will process the document.

Luckily for the consumer, everything seems in order now. Well, not yet…guess what? As the consumer lives abroad, the Spanish government demands a tax payment before paying out the awarded sum of money. A tax fee the consumer can claim back afterward, but for the moment needs to be paid. Just another 3750 Pounds and the money will finally be transferred to the UK.

None of the “invoices” send to consumers have proper company details on them, such as a Company Tax ID or any VAT included in the amount payable.

Sad enough this is one big SCAM!

There is no money awarded through the courts and there is no such company as Suarez & Simpson handling the transfer of such money.

Details of this company are:

Web: www.suarezandsimpson.com (not working)

Emails used: lawyers@suarezandsimpson.com & admin@suarezandsimpson.com

Emails are signed by Megan Lowe or simply not signed at all.

There are numerous telephone numbers among which: 0034 951**7450, 0034604**9749, 003495104**50 and 0034604**3308

If you have been contacted in the past months by this fake company Suarez and Simpson and they have been asking you for money, please let us know.

We cannot stress enough that there is no such thing as money waiting in Spanish courts without you even knowing there was a court case going where you were included.

Suarez and Simpson are a clear example of Fraud Recovery Fraud, and although we understand that all victims of a scam always have the hope to recover what they lost, please do not fall for these fake companies as you will only lose more!

If you have been contacted by the above or a similar setup, please let us know.

You can reach us by email at customercare@mindtimeshare.com

Posted in Canary Islands, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , , | Leave a comment

Did you receive a Cold Call from the legal representative of Gallardo Abogados?

A company that seems to be active right now, is Gallardo Abogados, supposedly based in Madrid.

Timeshare consumers are receiving an initial call from a man called Daniel Burton using a Spanish mobile number 00346041**426 or Michael Parker with telephone 0034634**3237

These representatives of Gallardo Abogados explain to the consumer that a large amount of awarded money is waiting for them in the high court in Malaga.

This money can be transferred into the consumers’ bank account as soon as a substantial court fee is paid.

This payment of the fee needs to be arranged directly with a court official called Peter Greenberg aka Peter Jenkins.

The consumer is asked to call Mr. Greenberg directly on another Spanish mobile 0034611**3622

No documents are presented, no proof of anything they say about awarded money, court claims that have been successful, nothing.

Gallardo Abogados has a domain name www.gallardo-abogados.com but there is no actual web. This domain was registered in August 2020, so only a couple of months ago.

Daniel Burton does have an associated email address: Daniel.burton@gallardo-abogados.com

Please note that this is a fake company. Although there are several lawyer’s companies in Spain with the name Gallardo, none of them have anything to do with the above story of awarded money out of the blue.

Anything done in a Spanish court would be backed up with the official documentation of the court ruling, duly translated, and send to the claimant by registered post or through the appointed lawyer. You don’t just get phone calls from a mobile to notify you that you just won a court claim and thousands of euros have been awarded to you…

If you received a phone call as well from any person claiming to be working on behalf of Gallardo Abogados, please let us know.

Never trust a cold caller!

You can contact us at customercare@mindtimeshare.com

Posted in Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , | Leave a comment

Fake lawyers Martin and Perez and the lost Court Summary from Madrid

A very dubious company by the name of Martin and Perez has appeared on the scene since September this year.

Timeshare consumers who had dealings with dubious companies in the past and unfortunately paid them for claims that never took place are now contacted by the agent from Martin and Perez.

This representative from Martin & Perez asks the client why they haven’t replied to the Madrid Court Summary statement send out by the Madrid court in order to confirm the acceptance of the settlement.

Obviously, the consumer never received this Summary, and it turns out that they have been awarded a substantial amount of money (around 30k).

All the consumer needs to do is fill in some forms where they sign for acceptance of the settlement, and the lawyers from Martin and Perez will do the rest.

The consumer is provided with the court settlement, which surprisingly is in English, and the forms they need to fill in.

This email is signed by Anna Mansell but of course, they could have been using other names as well.

In this same email where Martin and Perez kindly send out these documents, they also explain that as per the agreement the consumer signed with the previous companies, there is a commission to be paid of 10% over the awarded money.

And the consumer is to be expected to pay this before they can receive the settlement money.

Research on the company Martin and Perez shows there is no such lawyers company in Madrid on the mentioned address: Paseo de la Castellana, 257, 28046, Madrid, SPAIN

Their website https://martinandperez.com/ looks quite elaborated with a lot of information and beautiful pictures, but it lacks all company information, there is no Spanish Companies House registration, no full names of the lawyers and their bar registration numbers, nothing.

Surprisingly as well is that this website for this alleged successful lawyer’s company is only available in English.

Contact details are:

Telephone: 0034 911 231 165

Email: lawyers@martinandperez.com

admin@martinandperez.com & info@martinandperez.com

On the (fake) court summary they also mention a telephone number: 0034 911 231 151

If you have been approached by a representative of Martin and Perez about this court summary and asking you for a fee, please do let us know.

Do NOT pay any money to this company and make sure you don’t provide them with more personal details than they have already on you.

You can contact us by email at customercare@mindtimeshare.com or by filling in the contact form on this blog

Posted in Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | Leave a comment

Careful with the emails from the FAKE Banco de España!

Dear Consumers,

Please note that this FAKE Banco de España continues sending out these emails asking innocent consumers for money in order to get a refund. There is no such thing as money awarded in the Spanish courts to consumers who have no idea there was a court claim at all.

The Bank of Spain has nothing to do at all with court claims either as if the Bank of England would be writing to you about a court claim. It makes no sense!

These people have been doing this now for several years and they need to be stopped.

If you receive one of their emails asking you for money and promising substantial refunds, please do not pay them a penny. You will not see your money back!

In the past, they used the email address: bancodeespana.overseas@yahoo.com which has now changed to bdebancodeespanaconsulta@gmail.com

Official entities do NOT use email addresses from Gmail or Yahoo!

Telephone numbers used: 0034 603 142 583 now recently 0034 602 576 406 both Spanish mobile numbers.

If you have received this email recently, please do let us know.

You can reach us by email: customercare@mindtimeshare.com

The email from the fake Banco de España looks as follows:

From: BDE BancodeEspaña <bdebancodeespanaconsulta@gmail.com>
Date: 3 December 2020 at 10:05:52 GMT


We wish to inform you that we have tried contacting you via telephone call as we have received a notification from the court in Malaga, Juzgados de Malaga, Calle Fiscal Luis Portero García, 0, 29010 Malaga, Spain.

Translation of notification:

‘The bank of Spain wish to inform you that we have received a document from the court of Malaga, Juzgados de Malaga, Calle Fiscal Luis Portero García, 0, 29010 Málaga, Spain, regarding a compensation claim from the director of the company “European Finance Solutions, EFS, Excalibur, Level 9 Resolutions SL, Sun Travel International, Half Moon Holdings, Principle Travel, Simple Timeshare Sales, Freewall Solutions, End Vacation, Iberian Dream Homes, Holiday Rentals Direct, Breakaway Vacation, CMC Accounts, Selling Time, Timeshare Resale, Emerald Rock Holdings, Blue Chip, Blue Diamond, Fast Line, etc”.

In your case it showed that you had paid money into the account/s of the company/s  mentioned above.

May we inform you that your information was found amongst their bank statements as having paid them money.

This may have been done by credit card, debit card, Western Union, money gram, bankers draft, Ukash vouchers, etc. May we also remind you that they traded under many different company names, if you have paid any other company it is most likely linked to these companies as they have changed company name’s frequently.

These companies claimed to be investment companies, mediation companies, litigation companies, resale companies, share holding companies, lawyers, etc.

The document states that the director of the aforementioned company has been found guilty of fraud and money laundering in Europe.

The Judge at the court hearing ruled that all remaining funds in accounts linked to the aforementioned company is to be divided equally amongst claimants, as there was insufficient evidence of how much each client of theirs had paid, as they traded under many different company names, they used many different payment methods and many different bank accounts.

May we inform you that we have heard from other victims of fraud that they have been contacted by third parties in other countries, claiming to be courts, or companies that can claim money back, this information is incorrect, please may we advise that you be very careful with whom you deal with and if any company or any third party asks for your credit or debit card details, DO NOT GIVE THAT INFORMATION TO THEM. Since 2011 it has been illegal for anyone to request that information and take payment when the matter has anything to do with timeshare.

In the case of MR XXXXX contact number XXXXXXXX total of £27,793 is due to be remitted as there is sufficient evidence that the named victim mentioned above was found victim to fraud.

Issues surrounding money laundering problems in Spain mean that amounts over €10,000 are to be revised for money laundering and fraud purposes.

Having run all checks against your payment it has been approved as it has been classed as a ‘compensation claim’ and will be sent directly to you from the courts.

Spanish tax laws dictate that amounts greater than €10.000 relating to compensation payments are subject to  tax payment which must be paid in advance of authorisation being granted to release your funds.

The tax is refundable if you are not a resident of Spain.

If you are a resident of Spain, the tax is not refundable. The tax payment is 4%.

If you are a pensioner or over the age of 65 the tax is lowered to 2%.

If you are a British resident you are not liable for Spanish tax and therefore this is classed as a temporary payment which will be refunded to you within 14 working days of receipt.

The amount payable is £1,087.67.

The amount payable if you are a pensioner is of £533.80.

Upon receipt of funds we will apply for the necessary authorisation on your behalf, this is a formality after-which you have two options to receive your payment, either bank transfer, this takes 24/48 hours to clear in your account or you may be paid via cheque, we do ask for you to allow for a week for the cheque to arrive as it will be sent from Spain.

Please note that should you decide to proceed and claim your compensation you will no longer be able to take any further legal action against the aforementioned director of the aforementioned companies.

Should you require any further clarification you may reply to this email with any questions you have, if proceeding you will need to inform us in advance which method of payment you prefer.

You may contact your case handler on the following number 0034 602 576 406 please ask to speak to the English department.

If you wish to receive via e-mail information on how to protect yourself against fraud please notify us.

Please find the website of the bank of Spain below, you may also find this by typing Banco de España or Bank of Spain in google.

Banco de España

With kind regards.


Bank of Spain, Banco de España.

Calle de Alcalá, 48, Madrid, Spain, 28014.




Posted in Bogus resale companies, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , | 7 Comments

Hello! We are back!

Dear Timeshare Consumers,


It has been a long time since we posted on the Mindtimeshare blog. A year to be exact.

At some point in 2019 it became clear that without funds and regular income, it was impossible to continue for the people maintaining the blog and answering emails.

So, we had to make the hard and very sad decision to stop dedicating our time to the investigations of alleged fake and fraudulent companies.

Many things have happened in 2020, but we were amazed to see that the visits to our blog and the numerous emails and contact forms did not cease, and consumers continued actively seeking our advice.

Obviously, there is a big need for information and sound advice about cold calling companies who offer their “Too good to be true” services.

With this in mind, we started looking for alternatives in order to continue the blog and start helping consumers again.

We are now very pleased to announce that we are back!

We will start again with blog posts about the “strange” cold calling companies, and in the course of the month, you can expect an updated cold caller list.

So please, if you are receiving cold calls at present or are speaking to companies who are offering their services and you have doubts before paying them a substantial amount of money, don’t hesitate to contact us!

For those who wrote to us in the course of this year, we will go through all the messages but do allow us some time as there are many emails to go through.

May we thank all consumers who have maintained loyal to our blog in the past year and continued sending us important information about cold callers. The information is valuable to us!


Customer Care Team

Posted in Bogus resale companies, Canary Islands, Costa del Sol, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Mindtimeshare, Tenerife, Tips & Advice, Warnings | Tagged , , , , , | 16 Comments

Police warning about cold calls with offers to recover money paid to Monster Travel / Rewards!


This week many consumers who have been dealing in the past with the Monster Travel Group of Companies have received an email from the UK Police about certain cold calls.

As pointed out in this email, many consumers are receiving cold calls, unsolicited calls from companies who are pretending to be doing court claims against Monster Travel / Monster Rewards.

We cannot stress enough that NO COMPANY should have your personal details and details about purchases you made in the past unless you provided these to them!

There are no court clerks handing out this information, judges ordering companies to call victims to give away awarded money, or class actions by companies that are registered as real estates or builders!

For your information, you can read the text of the email from the police below.

Dear all,

We are aware that some people are being contacted in relation to their timeshare and/or their purchase of Monster Credits by UK, Spanish & other international companies offering to obtain compensation on their behalf. This contact is often unsolicited, and the company may be in possession of personal information and details of previous transactions/dealings with timeshare companies or holiday credit schemes. It is possible that in order to obtain this compensation, the company may ask for an upfront fee to cover legal costs.

As a criminal investigation team, we cannot advise you to ignore or decline services from any company. However, please be aware that this method is sometimes used by fraudsters when operating a “Recovery fraud”. There is no reason that these companies should have access to your personal information and your timeshare details unless you have given consent. In the event that you are contacted by a company offering any of the above services, please remain cautious and consider obtaining advice from an agency such as Citizens Advice before proceeding.

Below is a link to the Trading Standards website offering further information of “Recovery Fraud”.



If you received cold calls from any company who claims they can get you all the money back through a court claim, class action, etc. Please let us know.

Obviously, this advice is not only for consumers who dealt with Monster Travel/Rewards, but this is also about other cold calls offering recovery of any money!


Posted in Bogus Holiday Clubs, Canary Islands, Costa del Sol, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , | 4 Comments