Many Club Class members were surprised this week with yet another unexpected email, this time from a company called Leisure Claims.
Leisure Claims presents themselves in the email as an independent “No-Win No-Fee” claims company that specialise in seeking financial recompense for holiday club members and pack owners who believe that their initial purchase was incorrectly sold or that a breach of contract may have occurred.
Leisure Claims brings some good news, especially to those who have been trying to get a refund under the Consumer act for their purchase into Club Class, and found the claim denied because they paid to a “third party” in the name of Imagen Sinergica.
Leisure Claims states on their website: “that unlike any of our competitors, Leisure Claims has exclusive access to highly confidential documentation that proves a clear association between Club Class and Imagen Sinergica SL, which addresses this very common pitfall and ensures a fail safe claim process…”
This sounds like good news, but on the other hand it does sound strange as well, that they as the only ones were able to establish this link between Club Class and Imagen Sinergica when nobody was able to do this for years.
Who are Leisure Claims?
Their website www.leisureclaims.com has been registered some time ago, but the actual web has been inactive until later this year. On the website there is no Company identification, no address, no registration number, nothing. Neither are there any Terms and Conditions or Privacy statement to protect those filling in the contact form.
Contact details: Tel. 0203 519 3526 Email. firstname.lastname@example.org and Email. email@example.com
And a post box address:
P.O. Box 561, Suite 6, G7 Cornwall´s Centre Gibraltar
This address in Gibraltar is exactly the same one as used by many companies belonging to the Club Class Group.
On the email they send out it mentions another detail.
Administered by Owners Action LLC
Corporation Division Capital Way South P.O. Box 40234 Olympia
Washington State 98504 0234 USA
Reg No. 602804215
Owners Action LLC is actually a company, which is directly connected to Club Class and ITRA.
And there you go! No wonder they have “exclusive” access to background information on Imagen Sinergica! It was their own marketer in Tenerife using this third party payment provider!
But why then after all these years has nobody from Club Class given this information to the numerous consumers almost begging them for information so they could do their own claim?
Why was this information withheld and are they now “willing” to share?
Because they want a percentage over the awarded claim? How dubious does that sound?
How much longer will this Club Class story continue without the authorities taking action once and for all?