After 3 years the Spanish National police has taken action against the criminal set up of the FAKE lawyers in Tenerife.

This news was published yesterday after the Spanish police gave out a communication.

Mindtimeshare published recently an updated list of the more than 100 company names these criminals were using. you can see this list on the following link: 101 names

For the moment only 3 people have been arrested, 6 more have been charged but they could not be detained because they reside outside Spanish territory or do not know their whereabouts.


All those who have fallen victim of this criminal set up should make sure they reported the fraud to the police.

If you had not written to us before and you did pay at some point to these FAKE lawyers, or their procurators, please let us know.


The Spanish newspapers that published the news about the arrests wrote the following about what happened:

The National Police has dismantled this criminal organization that would have defrauded more than 130,000 euros to timeshare owners located in the south of the island of Tenerife, as reported by the Superior Police Headquarters of the Canary Islands.

As a result of this operation, three people of 25, 30 and 55 years old, from Italy and the United Kingdom, have been detained as alleged perpetrators of three crimes of fraud and belonging to a criminal organization, and six more have been charged for the same acts.

The investigations by the National Police began in the month of February of the year 2018, when the first denunciation was received. Subsequently two more complaints were received, all from citizens of the United Kingdom.

The diligences practiced were able to demonstrate the modus operandi of the organization, as well as the identification of all its members. The remaining six could not be detained because they reside outside Spanish territory or do not know their whereabouts.

The members of the organization obtained listings of timeshare owners that had been defrauded before or simply owned a timeshare membership, or for some reason problems had arisen with the company that had sold them the property / membership.

Once they obtained the list, on the black market or from disloyal workers, they began a telemarketing operation in order to capture the most propitiatory victim. After contacting the victims, they presented themselves as a lawyer specialized in scam cases, informing them that they had been awarded through trial against the company that had cheated them or that for some reason had left them without the timeshare.

Likewise, they offered the possibility of taking up the services of this firm, to obtain all the money invested in the purchase of the vacation package on a timeshare basis. Once they agreed to be represented, they sent them various false documents, which they passed as officers, while they claimed different amounts of money to continue the negotiations, all with the purpose that they would be returned all the money.

Through this remission of false documents of courts, Tax Agency or advice, they gave the scam the legal appearance necessary for them to continue entering different amounts of money in bank accounts that facilitated them, until they realized the possible scam. In this way they obtained more than 130,000 euros.

The organization was distributed in three hierarchical levels. In the first would be the head of the organization, which made the decisions and steps to follow. In the second level would be the workers who performed the practical functions of the organization; location and contact with the victims, processing of documents, recruitment of personnel that would act in the third level; holders of bank accounts for the payment of the payments made by the victims. The third level would be those responsible for opening bank accounts for the organization and transferring the funds to the account of the leader of the organization.

Once the police report was processed, together with the detainees, it was placed at the disposal of the competent judicial authority. The investigation has been developed by agents of the National Police of the Local Brigade of the Judicial Police of the South of Tenerife, Adeje.



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Another name for Fake lawyers in Tenerife, Lizaloz Abogados. BEWARE!

A new company name has been detected for the fake lawyer set up based in Tenerife.

Looks like they are running out of names as they started with  Legalizalos, Legal Izalos and now it is Lizaloz Abogados

Lizaloz Abogados has only just started as the website was registered at the beginning of June.

The fake lawyers supposedly running the company Izaloz Abogados is called Mr Manuel Biloleto Giarciala and the admin person Foyala Cachonta Abien

Address details:

  • Calle Dr. Miguel López González, 4, 38003 Santa Cruz de Tenerife
  • Telephone 0800 8620986
  • Email address:

Please note that this is a fraudulent set up.

If you are cold called by this company with the story about an upcoming court claim you can join on a no win no fee basis, please do NOT fall into this trap!

Soon they will call back and start asking for all kinds of fees, starting with procurator fees, admin fees, etc.

For more information about the other names they used in the past years please go to:


You can also read about the supposed cheque going lost in the post and more fees as a result of that: The strange case of the cheque lost in the post

If Lizaloz Abogados has contacted you already, please do let us know.



Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , | 1 Comment

Warnung! Der Anwalt Jose Suarez vom Ministerio de Justicia ist NICHT echt!

Eine unaufgeforderte gefälschte Anwaltskanzlei wurde mit dem Namen Jose Suarez entdeckt.

Dieses Büro, das angeblich von Jose Suarez geleitet wird, meldet sich bei Timesharing-Verbrauchern und teilt ihnen mit, dass sie von den spanischen Gerichten Geld erhalten haben.

Die Geschichte ist, dass es eine gerichtliche Klage gegen das Verbraucher-Resort gab und jetzt auf der spanischen Bank noch Geld zur Auszahlung ansteht.

Es scheint, dass Herr Jose Suarez hauptsächlich deutsche Timesharing-Verbraucher anspricht.

Die Telefonnummer wird nicht bekannt gegeben, aber auf den Unterlagen, die sie per E-Mail senden, sind die folgenden Nummern angegeben:

Telefon (0034) 91 1230013 und Fax (0034) 91 1414215

Email: (dies ist ein kostenloser Server Account!)

Adresse: Ministerio de Justicia, Calle de la Bolsa 8, 28012 Madrid

In dem Dokument, das sie beifügen, behaupten sie, dass der Verbraucher mit dieser gerichtlichen Entscheidung nicht länger Mitglied ihres Resorts ist und dass sie keine weiteren Verpflichtungen haben. Dieses Urteil deckt angeblich alle Rechtskosten, Gerichtsgebühren usw. ab.

Der Verbraucher muss lediglich seine Bankdaten senden, damit das Geld auf sein Konto überwiesen wird.

Ein weiteres Dokument, das von einem “Dr. Fernandez Gullero” unterzeichnet wurde, ist als angebliches Urteil beigefügt. Dieses Dokument ist voll von Tippfehlern und scheint nicht von einer spanischsprachigen Person verfasst worden zu sein.

Bitte beachten Sie, dass dies ein Betrug ist!

Gerichtsverfahren sind eine ernste Angelegenheit. Geld wird nicht einfach so vergeben!

Wenn Jose Suarez oder jemand anders Sie angerufen hat, der vorgibt, für dieses Ministerio de Justicia zu arbeiten, lassen Sie es uns wissen.



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Warning! Cold calling lawyer Jose Suarez from Ministerio de Justicia is FAKE!

A fake cold calling lawyers office has been detected by the name of Jose Suarez.

This office, supposedly run by Jose Suarez is contacting timeshare consumers telling them they have been awarded money through the Spanish courts.

The story is that there has been a court claim against the consumers resort, and now there is money waiting in the Spanish bank to be paid out.

It appears that Mr. Jose Suarez is mainly targeting German timeshare consumers.

The telephone number is withheld but on the paperwork they send through by email it mentions the numbers:

Telephone (0034) 91 1230013 and Fax (0034) 91 1414215)

Email: (this is a free server account!)

Address: Ministerio de Justicia, Calle de la Bolsa 8, 28012 Madrid

In the document they attach they claim that with this court ruling the consumer is no longer member of their resort and they have no further obligations. This ruling supposedly covers all legal fees, court fees, etc.

All the consumer needs to do is send their bank details to get the money transferred into their account.

Another document is also attached as the supposed ruling, signed by a “Dr. Fernandez Gullero“. This document is full of typing errors and does not appear as to be written by a Spanish speaking person.

PLEASE be aware that this is a SCAM!

Money is not just set-aside for consumers who have never been informed before about a claim, which they supposedly could join.

People don’t get money awarded out of the blue.

If Jose Suarez or anybody else has called you pretending to be working for this Ministerio de Justicia, do let us know.



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Did you receive a call from Arley Associates (fake) to recover money paid to WTC Admin?

A cold calling company using the name Arley Associates is contacting consumers who previously paid to WTC Admin.

A Mr. Paul Lambert from Arley Associates explains the consumer that the Class Action claim they joined through WTC Admin has been successful.

But as WTC Admin has gone into liquidation they are now unable to take this further and pay the awarded money to the consumers.

Arley Associates can though complete this procedure for the consumer and all they need for their services is an upfront fee of £400.

This money is to be transferred into a UK bank account for which they don’t provide the account holders name.

The telephone number from Arley Associates is: 0208 076 0161

They arrange all by telephone and none of their statements are backed up with any documentation, email or proper company information.

Companies House does have companies registered by the name of Arley Associates but none of them is based in London and nothing indicates these could be the same people as these strange cold callers.

WTC Admin or Willard Thomas Claims has never done court claims or class actions against any company. The company is indeed dissolved / in liquidation as per the Companies House record.

Consumers dealings with WTC Admin is certainly not public knowledge, or available at a “court register” etc.

Receiving a cold call from people who know all about the dealings a consumer had with mentioned company is certainly NOT a good sign.

If Paul Lambert or any other supposed agent from Arley Associates contacts you with a similar story, please do let us know.


Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | 4 Comments

Consumer Action Line, a cold calling timeshare exit company

A new company, Consumer Action Line has been brought to our attention by consumers who received their cold call.

Explanations on how, where and when they obtained the consumers private and personal details to make such cold call are not being provided by the caller.

This company Consumer Action Line is brand new, as their website was registered only just 1 month ago and so far we have been unable to find any Companies House registration for them.

Consumer Action Line offers a straightforward relinquishment service on a No win No fee basis.


We wonder what kind of stars these are and how they came to this result in view of the fact the website has only been online since mid May 2019.

We have not found any privacy policy or statement on this web, which is obligated by the law on Data Protection.

Contact details for Consumer Action Line are:

OFFICE 24844
PO BOX 6945
W1A 6U

Telephone:0333 3441271


In their follow up email they attach the draft of the agreement the consumer would sign for the relinquishment service.

In this agreement there are some clauses that seem to be quiet contradictive as all of the sudden they could decide to hand over your case to a solicitor, and they would stop communicating with you, but you would have to pay the agreed fees at that moment when your case is handed over.

So although you did not receive the services from Consumer Action Line, you do have to pay, which does not really sound as a No win No fee.

Please note that cold callers are obviously never a good sign and we cannot repeat it too often.

Relinquishment from your timeshare membership can be arranged with most resorts directly. Some even do this for free as long as the fees are up to date or others will charge up to 3 years of fees.

It is always recommendable to speak to the resort first when you are only looking to exit the membership and walking away without monetary return.

If Consumer Action Line has approached you we would like to hear from you.


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Resort Link, accommodation offers without any terms or conditions

The latest cold calling fly buy company is Resort Link or Resort Link Concierge as most of the agents present themselves.

Apparently the caller from Resort Link explains to the consumer that they are contacting them with regards to a previous purchase they made from Resort Management Direct – RMD.

Resort Link states that RMD is soon going to cease trading and the only way to retain the package that was purchased from RMD is to pay and continue with Resort Link.

Resort link are now offering a travel agency package with no expiry date, no presentation to attend and no age restrictions.

In order to have your Resort management Direct package transferred to Resort Link the consumer will have to pay £199 per week.

Looking at their website it calls the attention that they don’t display any company information such as registration, no privacy policy or statement and neither are there any terms and conditions on the web.

Contact details are:

Telephone (+44) 0141 280 7885

Address: Suite No. 512, Calle Corbeta 10, Calpe, 03710, Alicante, Spain

Emails: or

Obviously a cold call is never a good sign. If they know you purchased from RMD this can only be because RMD provided them the information or they are the same people…who knows?

Telling people over the telephone there are no restrictions or conditions might sound great but you need this in writing PRIOR to making any payment!

Always be cautious when receiving these calls and make sure you have everything in writing before you give out your credit card details.

If Resort Link Concierge called you with an accommodation offer, please let us have your feedback.


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