Leisure Claims, is this a wolf in sheep’s clothing?


Many Club Class members were surprised this week with yet another unexpected email, this time from a company called Leisure Claims.

Leisure Claims presents themselves in the email as an independent “No-Win No-Fee” claims company that specialise in seeking financial recompense for holiday club members and pack owners who believe that their initial purchase was incorrectly sold or that a breach of contract may have occurred.

Leisure Claims brings some good news, especially to those who have been trying to get a refund under the Consumer act for their purchase into Club Class, and found the claim denied because they paid to a “third party” in the name of Imagen Sinergica.

Leisure Claims states on their website: “that unlike any of our competitors, Leisure Claims has exclusive access to highly confidential documentation that proves a clear association between Club Class and Imagen Sinergica SL, which addresses this very common pitfall and ensures a fail safe claim process…”

This sounds like good news, but on the other hand it does sound strange as well, that they as the only ones were able to establish this link between Club Class and Imagen Sinergica when nobody was able to do this for years.

Who are Leisure Claims?

Their website www.leisureclaims.com has been registered some time ago, but the actual web has been inactive until later this year. On the website there is no Company identification, no address, no registration number, nothing. Neither are there any Terms and Conditions or Privacy statement to protect those filling in the contact form.

Contact details: Tel. 0203 519 3526 Email. info@leisureclaims.com and Email. claims@leisureclaims.com

And a post box address:

P.O. Box 561, Suite 6, G7 Cornwall´s Centre Gibraltar

This address in Gibraltar is exactly the same one as used by many companies belonging to the Club Class Group.

On the email they send out it mentions another detail.

Administered by Owners Action LLC

Corporation Division Capital Way South P.O. Box 40234 Olympia

Washington State 98504 0234 USA

Reg No. 602804215

Owners Action LLC is actually a company, which is directly connected to Club Class and ITRA.

And there you go! No wonder they have “exclusive” access to background information on Imagen Sinergica! It was their own marketer in Tenerife using this third party payment provider!

But why then after all these years has nobody from Club Class given this information to the numerous consumers almost begging them for information so they could do their own claim?

Why was this information withheld and are they now “willing” to share?

Because they want a percentage over the awarded claim? How dubious does that sound?

How much longer will this Club Class story continue without the authorities taking action once and for all?

Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Club Class Group of Companies, Companies closed down, Costa del Sol, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , | 3 Comments

Can you trust a firm that says it can get rid of your timeshare — for a price?


Today’s Daily Mail has published an article about ITRA the International Timeshare Refund Action.

Yet again, the subject about the services ITRA offers and the many consumers they leave behind without getting this service, in spite of having paid large amounts of money for it, has hit the newspapers.

You can read the full article on the following link: ‪dailym.ai/2d1TXsd 

For all the information about ITRA and connected companies, published on our Mindtimeshare blog please go to https://mindtimeshare.me/?s=ITRA

As mentioned in the Daily Mail’s article, one of the latest set ups seems to be the company European Claims Centre or ECC.

European Claims Centre is active in the UK but they also opened an office in Benalmadena on the Costa del Sol in Spain.

Although they don’t mention their links to ITRA, sharing the same addresses and inviting people through the same companies such as Timeshare Release doesn’t leave much space for doubts.

If you have been in contact with ITRA, the ECC / European Claims Centre or any other connected company and need help or advice, please email us at customercare@mindtimeshare.com or place a comment on the blog

Posted in Bogus Holiday Clubs, Club Class Group of Companies, Companies closed down, Costa del Sol, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , , | 2 Comments

Emilio Leyes Catillianos and Litigious lawyers, are they for real?


The question if Litigious Lawyers, or their appointed lawyers Mr. Emilio Catillianos are for real, is something we hear a lot recently.

The answer is no. This is not for real, and consumers should be extremely careful with providing any personal details to any cold caller and this includes the above-mentioned company and person.

The cold call from Litigious Lawyers, or as they are called in Spanish Litigious Abogados, comes as a surprise, but it appears to be a nice one.

The caller on the phone presents himself as somebody working for a lawyer’s office in Tenerife, Litigious Lawyers and handling numerous successful court claims against bogus companies that were active in the past.

The consumer on the phone has been selected as the caller from Litigious lawyers seems to know already that the consumer was duped by a certain company, and coincidentally this company is now taken to court.

The consumer can be included in the claim and this will be on a no win no fee basis.

That sounds of course great, and there is nothing to lose! Or is there?

After the initial call things really go very quickly. Taken in account court claims take years and years in Spain, the court in Tenerife seems to be up to speed indeed and the matter is actually handled in no time.

When the good news is brought to the consumer, there is though a fee to pay, which he can do by bank transfer into a bank account of a supposed lawyer or notary.


There is no documentation to back up any of the statements from this company Litigious Lawyers or the solicitor Emilio Leyes Catillianos. But who cares? A large sum of money is on the way to the consumer!

Obviously the above is all untrue and no consumer has ever received any money from any similar set up.

The contact details from Litigious lawyers or Litigious Abogados are telephone 0800 862 0102 and email litigiouslawyers@consultant.com

There are 2 websites www.litigiousabogados.com and www.emiliocatillianos.com both registered in the past month.

Address quoted for their offices: Calle Duque de la Torre 29, 114, Santa Cruz, Tenerife, España.

There is no company registration or ID on any of the websites, no privacy statement and nothing that indicates who they are.

If Litigious Lawyers or Emilio Leyes Catillianos has approached you, then please do let us know.

You can email us at customercare@mindtimeshare.com or place a comment on the blog



Posted in Canary Islands, Legal Services, Mediation services, Tenerife | Tagged , , , , , , , , | 2 Comments

Tenco Management paying out compensation claims through the Bank of Spain.

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The company Tenco Management has been cold calling actively over the past weeks, with a lot of information by phone but really not much by email or any other ways.

The agent from Tenco Management explains that they are compiling files to go to the courts to recover funds for consumers who have been duped by fraudulent companies in the past.  As Tenco Management explains, there was a raid on the Costa del Sol over a year ago and now the courts have ruled that all victims have to be paid back their money and a large compensation as well.

Amounts around £25.000 are mentioned for each victim!

Those consumers who show their doubts about such compensation pay out and the actual company Tenco Management are told they can telephone the Holiday Timeshare Watchdog on 0203 813 9694 to learn of Tenco’s credentials.

Of course there is a catch in all this, and son it becomes clear that the money awarded to the victims is not paid out just like that.

The agent kindly explains there are four different options to receive the compensation including flying out to Spain, engaging a Spanish solicitor, working through an English solicitor or using the services of Tenco.

Inevitably at that point significant funds are required (some up-front) to get the recovery process started with the Bank of Spain, which apparently holds the monies recovered from the scammers.

Please note that there is no such thing as a company paying out compensations through the bank of Spain, and certainly the courts or the bank does not appoint Tenco Management.

There have been no compensations awards in Spain and if ever you would be identified as a victim of a fraud, the police and the judge would contact you PRIOR to the court case so you could testify against the criminals, not months after to “receive awarded money”.

Neither is there a company or office called the Holiday Timeshare Watchdog!

As mentioned, Tenco Management does a lot of calls but they don’t really send any emails, and try to get it all sorted over the phone.

The number they use is 0034 951 203 595

Their email address is tencomanagementinfo@gmail.com and at some point they did mention an address in Malaga over the phone, which would be Calle Corrigidor Jeronimo Valenzuela 3, Malaga, 29640

If you received a telephone call from Tenco Management or the Holiday Timeshare Watchdog we would like to hear from you.

You can email us at customercare@mindtimeshare.com or place a comment on this blog


Posted in Costa del Sol, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | 1 Comment

NewmoorClaims, cold calls and surprising offers

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Latest cold calling Claims Company is Newmoor Claims who seems to approach consumers who already were trying to claim a refund in the past with the help of other (dubious) companies.

Newmoorclaims contacts the consumers and yet again they promise that the consumer will have a successful claim through the Consumer act if they let Newmoor do the paperwork.

Issues such as not having paid by credit card which is one of the main requirements to be able to do a consumer act claim or the fact that the payment was made longer than 6 years ago, do not seem to bother this company and they insist the claim can be done.

Once they have the consumer’s attention, they do point out that to initiate the claim they will need the payment of a fee.

This fee is around £1000 and can be paid into the bank account of Newmoor Claims in the UK.

The payment does not really add up to their statement that all their claims are done on a no win no fee basis.

Newmoorclaims is a registered company in the UK, a registration done in June this year the same month when they registered their website newmoorclaims.co.uk

Contact details are 0161 3006790 and email switch@newmoorclaims.co.uk

As it seems rather strange that this company has all the details of the consumers, including those details of having spoken to other similar companies, and the cold call itself, we are inclined to recommend caution when dealing with Newmoorclaims.

If you have been approached by Newmoorclaims or if they have done a claim on your behalf we would like to have your feedback.

You can email us at customercare@mindtimeshare.com or place a comment on this blog

Posted in Mediation services, Warnings | Tagged , , , , , , , | 3 Comments

Who has received a call from Greece, from Minfin-gr or the so-called Court of Cassatio?


Yes, the latest cold caller is now supposedly calling from Athens, from the Cassatio Court.

The lady who makes the call presents herself as Anna Bakas whose phone number is 00306955852399 and she works for the Court of Cassatio in Athens

Anna Bakas is a very knowledgeable lady, as she knows all about the previous frauds the Timeshare consumer has suffered. The good news she is bringing is that finally the money that was defrauded is now been chased up at a Greek bank and the court has ruled this should be paid back to the victims.

Just like that! The victim was not even aware there was a chase or court case…and voilà the money is ready to be paid out.

Before being able to release the money to this lucky timeshare consumer, Anna Bakas does ask for a payment, which represents a tax of 5% over the awarded money.

This money has to be paid through Money Gram, in the name of an individual called Buci Hider.

All the above is kindly confirmed by Ana through an email which she sends from minister@minfin-gr.org, with the logo of the Greek Republic to make it all more official and signed by Ioannis Vasiles Stamos.


Taking into account the consumer will receive over £20.000 why not send them the 5%?

For as much as these people try to make this look all real and official, this is obviously another dodgy set up and certainly NOT TRUE.

The whole story reminds us of another “Court” call, which we wrote about in June and supposedly, came from the “Corfu Notary Office” Read more on: The notary office in Corfu has processed your timeshare resale…

PLEASE be aware that these calls are all coming from fraudsters and you should certainly NOT pay a penny.

There are no court cases with money awarded to the victims just out of the blue!

If you received a call from Anna Bakas in Athens or anything similar, please let us know the soonest possible.

You can email customercare@mindtimeshare.com or place a comment on the blog


Posted in Warnings | Tagged , , , , , , , , , | Leave a comment

Have you received a cold call from Asset Recovery Solutions?


Several inquiries received this week about the same company, Asset Recovery Solutions, who seems to be cold calling Timeshare owners with the story of a payment due to the consumer through the Spanish Courts.

The payments mentioned are for substantial amounts between 30 and 40 thousand Pounds. But in order to “release” this money the consumer needs to pay a “Court bond”.

This payment is expected to be done by bank transfer into a UK account.

Research has shown that this apparent new company Asset Recovery Solutions is directly linked with dubious companies from the past who made similar telephone calls to timeshare consumers.

The telephone numbers used for the calls are 0800 211 8014 and 0203 598 6976. So far they have not mentioned where they are based, or provided any further company details.

Please note that there is no such thing as the “Spanish Courts” awarding money to victims of frauds just like that, and telephone calls out of the blue from supposed official entities telling you that you are about to receive money from court cases that have taken place.

In any case, if they want to send you money, that is fine, but NEVER EVER pay anything upfront for any fees or taxes or whatever excuse they come up with for a payment before releasing this money to you.

Cold callers are NOT to be trusted and less if they know everything about fraudulent transactions and cheats you suffered in the past!

If you have been contacted by Asset Recovery Solutions from 08002118014 or 02035986976 please let us know.

You can email customercare@mindtimehsare.com or place a comment on the blog.

Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , | 4 Comments