Timeshare claims, do they really think TUI can be made responsible?

Not a day goes by without consumers asking us about claims, and of course their own possibility to claim.

Most of the times they ask because they have been on the phone with yet again another company promising the moon and explaining how easy it is to get their claim done in no time and walk away with thousands of euros.

The fact that most of these company’s cold call, does not always ring an alarm bell with the consumer, while this should really be the first warning sign.

Cold calls are not allowed under the current Data Protection Law, and certainly there are no lists or databases of timeshare owners, accessible to anybody to extract the information and start calling!

Then there is also the misinformation which is telling people “half” truths, statements based on real facts but with additional facts that are based on nothing and used to convince the consumer they can claim or even that they have to claim.

Example of these half-truths is the statement recently posted on the Internet: ‘TUI was the owner of Anfi between 2001 and 2004 so really you can claim your money back from TUI.”

Statements like this don’t seem to be based on actual facts. These are weak arguments to push confused timeshare consumers towards a claim for which they need to pay thousands of Euros upfront and the outcome is not that guaranteed as they have been told on the initial call or zoom meeting.

Don’t get me wrong, nobody is denying here that there are claims in court. That is jurisdiction, that is the law.

But letting consumers believe that “everybody” can claim, even when they purchased in a completely different era, a different product or from a different sales company, that is misrepresentation.

Coming back to the TUI story, we are not sure what the actual intentions are behind these statements. TUI was the owner of 51% of Anfi, so at the same time why would you not say you could claim back from the other half who owned it as well?

Maybe because TUI sounds familiar in the ears of the consumer? Maybe when people hear TUI they think, ‘yes, there is still money to claim back’

But why was TUI never mentioned before in any of the court rulings for those consumers who actually bought between 2001 and 2004?

Surely a judge would be more than clear on who should be paying the money when the ruling is announced?

If TUI were legally responsible for the sale of the contracts, as they were the controlling body of the Anfi Group, why was this never noted before by any judge?

Are they insinuating the judges have “overlooked” this detail all the time?

Or is it because TUI was not the sales company mentioned in the purchase agreement?

We have seen these court claims for several years now,

But, why pointing the finger at TUI at this moment in time? What is the real reason behind this article about TUI right now?

Have the claims companies run out of clients or convincing arguments to get the Anfi owners on board?

The article isn’t very clear either, as after making all kinds of statements and mentioning rumors why TUI left Anfi, they change the tune of the article and state ‘This may also mean they are also liable for the claims against Anfi…’

‘May’? So, after all nothing is that sure?

You ‘may be able to get your money back’ is not really good enough when you are expected to pay close to 10k upfront.

Of course, the court claim is never guaranteed, but certainly after all these years of claims it sounds very unlikely the judges overlooked the TUI liability.

Please, when you are considering claiming against your resort, whatever resort it is, do get the facts right before making any decision on who to go on board with.

 

Contact us: customercare@mindtimeshare.com

 

Posted in Canary Islands, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , | 1 Comment

Aegis Direct, the claims company which was selling holiday accommodation before.

One of the most active cold callers at the moment is a company called Aegis Direct. Not always are they using the name of Aegis Direct on the first call, it can also be Marketing Solutions Group.  But straight after the first call the consumer starts talking to Aegis Direct.

Aegis Direct offers cancellations of timeshare memberships with a refund claim which will be done by their “legal partners”.

For this service they ask around the 10.000 Pounds.

In order to explain the services to the consumer they arrange for a zoom meeting, and if the consumer is interested a deposit of 1000/1500 pounds is taken straight over the telephone.

Consumers commented that the people on the call are very knowledgeable and the calls can take a couple of hours. By taking the deposit straight there and then it does mean it doesn’t leave the consumer with much time to do any further research of verification of all the facts they were given during the call.

One of the things that caught our attention with Aegis Direct is that they seem to target the people who previously dealt with companies such as Planet Sunlight, Claim your claim, Debenesse, Poplis, Pantare, etc.

A dubious group of compnaies offering claims to consumers, who had to travel to Tenerife to discuss their claim but who ended up after hours and hours of meeting, signing for accommodation agreements and paying close to 10.000 Pounds.

This group disappeared a couple of years ago, leaving behind a large group of consumers who only then realized their money was gone. (Read what happened: https://wp.me/p1kmoi-3Ge)

With a bit of research, we found that Aegis Direct is registered at the Spanish Companies House. And they have been since April 2019. But surprisingly they didn’t start with the name of Aegis Direct, but it was Poplis AZ. This was one of the companies mentioned above who disappeared and never delivered the services to all the consumers travelling to Tenerife for a claim.

And now we have Aegis Direct, offering claims.

Another detail of the company’s house registration is the nature of their activities, or “sector” of their business. This is registered as PRODUCTOS / ACTIVIDADES DE OCIO / PELÍCULAS. This means, Products, Leisure activities and Movies.

Not really an activity you expect from a company offering claims and timeshare disposals.

Going back to the services offered, the agreement received by the consumers, states clearly that the services are for “nullification of timeshare membership”.

Nullification obviously means cancellation or disposal.

Although in the paperwork there is a mention about a possible claim through a third-party legal company, there is no guarantee at all there will be a claim.

A resume is included of all the money paid by the consumer to the different holiday clubs/resorts and dates on which they paid. This document is called the Owners Purchase Timeline and in bold they state clearly there is no guarantee and work will be undertaken on a speculative basis. If the claim is successful, and paid out to the consumer, there will be a charge of 25% plus VAT over the awarded money for the legal partners in the 7 days of receipt of the refunded.

This might sound very re-assuring and creates the sense of not taking any risk, after all if you don’t get a refund you don’t pay the legal partners. But please don’t forget you already paid around 10k upfront!

And paying all that money for a simple “nullification” (relinquishment) seems rather expensive.

Obviously, the consumer is the one to decide but reading through an agreement and checking on everything that the agreement commits to and what not, might be recommendable before paying.

If you have been in contact with Aegis Direct and want to share your feedback with us, please let us know.

You can reach us at: customercare@mindtimeshare.com

 

 

Posted in Canary Islands, Companies closed down, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Did you receive an invoice through Financiera Oficial ES for outstanding legal fees?

Several consumers have been receiving dubious calls from a person claiming to be working in a Notary in Madrid.

The person calling is Anna Hernandez and she explains to the Consumer that he has have awarded £27,000 from a court in Madrid. In the first call, Anna Hernandez does not ask for money, but she does need some kind of ID from the consumer, so she kindly asks to forward copy of Passport or Driving License.

But after receipt of the copies, all of the sudden there seems to be a charge if the consumer wants to proceed. A 10%over the awarded money, in concept of outstanding legal fees.

The legal fee’s cover court costs, all work carried out by the lawyers, translation of documents, paralegal work and notary involvement.

Still, taking into account the consumer is about to receive £27,000, why not pay the £2,700?  Well, at least this is what the fraudsters pretend the consumer will do!

The invoice received comes in the name of Financiera Oficial ES, which is an entity that does not exist at all.

The address on the invoice is of the courts in Madrid.

The amount to pay is in Pound Sterling, which makes no sense in a Euro country such as Spain.

But to take all doubts away, the caller assures the consumer that this fee will be reimbursed from the guilty parties and this will take between 6-8 weeks to process.

But the actual awarded amount will be paid out in 72 hours after receiving the payment of the fees.

Somebody from the accounts department will be contacting the consumer in order to arrange for the payment to be done.

Yeah, right!

Please do not fall for this as we can assure you that you won’t get any payment after 72 hours, neither will you get the paid fees back after 6-8 weeks!

If you have been contacted by Anna Hernandez or anybody else claiming they are from a Notary in Madrid or Financiera official ES, please let us know.

You can contact us at customercare@mindtimeshare.com

Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , | 1 Comment

Has Geros Abogados won your Court case without you even knowing them?

Yes, we have another FAKE lawyer’s alert and this time they go by the name of Geros Abogados.

Careful! Those trying to do their homework and looking up the company at the Spanish Companies House will indeed find a Geros Abogados registered, but this company has NOTHING to do with the cold callers you are talking to.

It’s not the first time consumers receive communications with names and details from genuine companies. This is of course done on purpose and will confuse the consumers even more.

Who can they trust?

But you need to look at the other details as well, and for sure there will be things that don’t add up.

This time we have a letter from the “Ministerio de Justicia”, forwarded by Geros Abogados stating that they have prosecuted a company the consumer paid money to in the past, and the consumer amongst 130 other claimants have won compensation in the sum of £21.350 through their, no win no fee basis.

That sounds like tremendous, good news. Especially if you never knew you were part of a claim, it’s like money falling from the sky!

Of course, the letter has a logo of the Ministerio de Justicia (Court of Justice) and the logo of the lawyer’s company. But how difficult is it to copy this from the internet?

What doesn’t look very genuine is the email address: gerosabogados@protonmail.com, which is an address set up on a free server. This is certainly not something a genuine legal company would do, and any company nowadays has their own domain, web and email.

In the letter they mention the official wording of the supposed ruling which states: The accusations of fraud by way of deception, gross miss-conduct and miss sold products and services, have been brought to the tribunal superior de justicia sala de lo social de Madrid Num 1 commison xxxx (consumers name and address details).

So, a company has been brought to court, and accused of fraud and all this without the consumer (Claimant) knowing this.

Please, this is all a scam and we certainly do not recommend engaging with Geros Abogados any further as they most probably will come up with all kinds of fees, taxes and payments before you can receive your awarded money.

If you also received a letter from the Ministerio de Justicia through Geros Abogados please do let us know!

You can email us at customercare@mindtimeshare.com

Posted in Canary Islands, Costa del Sol, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , | 2 Comments

Mindtimeshare Cold Callers January 2021

Dear All,

January 2021 is over, and we have made up the list of the cold callers in this past month. In total there have been 34 companies of which their name was mentioned to us by consumers as the company that had cold called them.

Among the 34 active companies we counted 5 new names.

For a complete list of the January 2021 of cold calling companies you can click on the following link:

Mindtimeshare -Cold callers Janauary 2021

The names of the 5 new companies we detected are:

  • Consumer Advice Helpline
  • J & A Resolutions
  • Melbury Green
  • Navarro Properties
  • Timeshare Support Group

Most cold callers are offering claims against resorts and claims to recover the money the consumer paid to fraudulent companies in the past.

Please note that these people should not have your personal details in the first place!

Genuine lawyers do not cold call and neither do they hire companies to do the cold calling for them. Neither do they request a fee for subscription or registration.

Companies that offer to recover defrauded money, are most of the time offering a recovery where unfortunately this is not possible at all.

You cannot claim back money from companies that went bankrupt years and years ago (DWVC, ILG), companies that simply vanished, etc. In most cases the only way to recover the money is under the consumer act, which is when you paid by credit card. It depends on the time that has passed since the payment and the circumstances to see if you would be in the position to claim.

But if you are, you can do this yourself and you don’t need to “hire” a cold calling company for this.

In case of doubt, please do contact us. We can give you advice on how to do a consumer act claim.

If you receive a cold call from somebody offering you a service related to your timeshare or holiday membership, then we would like to hear from you.

Have a great February!

Customer Care

Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Club Class Group of Companies, Companies closed down, Costa del Sol, Fake lawyers Tenerife, Fake Lawyers Tenerife, Flybuy Operator, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , , , , , , , , , | 3 Comments

Did you receive a call from Inconel Administration?

 

More and more consumers are writing to us about unexpected calls they are receiving from a company called Inconel Administration.

The agent from Inconel Administration presents the company as a law firm, working out of Malaga and helping consumers with recuperating their money through the Spanish courts.

Money paid to bogus companies in the past or for different holiday memberships.

This agent from Inconel Administration seems to have all the details of the payments, amounts, dates and names of companies.

It is explained to the consumer that they could do such claim themselves, using a lawyer in Spain but then they would need to travel to Spain and not only is this very costly it would also be very time consuming.

By using the services of Inconel Administration, this hassle is all taken away.

The consumer is assured of a free assessment of their claim by one of their lawyers.

But throughout the conversation there is a mention of a 340 euros court fee, which will be needed to get the process started.

The follow up email which is send to the consumer after the first call, shows a resume of all payments they made to bogus companies, and the charges Inconel would apply.

Strange enough there is no mention of the court fee any longer and now it shows as “registration costs plus 21% IVA (VAT)”

It becomes clear that the consumer is expected to pay this fee, weather it is a court fee or registration fee, before they speak to the lawyer or receive the mentioned assessment.

Doing a research on the actual company Inconel Administration we have found the following information.

The company is registered at the Spanish Companies House since August 2019.

The address mentioned: C/ VICTORIANO BEAMUD 18 (ARENALES DE SAN GREGORIO), CIUDAD REAL.

The administrator of this company appears to have more companies under his name and looking at the other companies we have found some very familiar names: Fastline Legal Services, Greenges 2005 and O1C Leisure and legal Solutions.

Although they don’t mention any branches or range of offices, there seems to be more than one address for Inconel Administration:

  • Calle Aribau 170, 1º, 2º 08036 Barcelona.
  • Plaza de la Iglesia Local 9 planta 2 primera puerta, 29631 · Arroyo de la Miel · Málaga
  • c/ Coronel Ripollet Edif Santos Rein 3A · 29640 · Fuengirola, Malaga, España

They all have the same telephone number 0034 951 120 044

Email address: info@inconeladministration.es and info@inconel.es

If you have been contacted by Inconel Administration with the offer for a refund claim through the Spanish courts, we would like to have your feedback.

You can reach us at customercare@mindtimeshare.com

 

Posted in Costa del Sol, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Avez Navarro Properties contacter vous de vendre votre temps partagé?

Une société de revente bidon a été portée à notre attention sous le nom de Navarro Properties, supposément basé à Londres.

Navarro Properties contacts multipropriété parlant français propriétaires par appel à froid et leur raconter une histoire au sujet d’un acheteur d’entreprise qu’ils ont déjà en attente, vif sur l’achat de leurs semaines, et le prix offert est bien sur le prix de marché actuel.

La société qui étaient censés acheter les semaines à temps partagé est Firstgroup Plc, mais le fait est que cette société ne sait rien de tout cela.

Il n’y a pas de sociétés enregistrées au Royaume-Uni sous le nom de Navarro Properties!

Coordonnées de Navarro Properties:

Contact : Mme. Nina Govia

Téléphone: (0044) 1224 650 100

Veuillez noter que les entreprises qui vous appellent sans vous demander un appel, ils ont évidemment obtenu vos coordonnées et les détails d’adhésion par le biais d’une source illégale et s’elles vous offrent une garantie de revente demandant de se rendre à un autre pays et payer des frais initiaux … elles ne sont pas dignes de confiance!

Si vous avez parlé à Navarro Properties ou à une entreprise de revente de démarchage téléphonique, veuillez nous contacter à customercare@mindtimeshare.com

ENGLISH VERSION

Posted in Bogus resale companies, fraud, French, Mediation services, Warnings | Tagged , , , , , , , , | Leave a comment

Has Navarro Properties contacted you for a Timeshare resale?

A bogus resale company was brought to our attention under the name of Navarro Properties.

This company claims to be based in London.

Navarro Properties cold calls mainly French Timeshare owners and is telling them a story about a corporate buyer they already have on hold, keen on buying their weeks, and the price offered is far above the current market price.

The company that supposedly buying the timeshare week is Firstgroup Plc.

Please note there are no Companies House registrations for a company by the name of Navarro Properties!

Details from Navarro Properties:

Contact Person : Ms. Nina Govia

Telephone number: (0044) 1224 650 100

Please note that cold calling companies obviously got your contact and membership details through an illegal source!… they are not trustworthy!

If you have been speaking to Navarro Properties or any cold calling resale company, please contact us at customercare@mindtimeshare.com

Posted in Bogus resale companies, Directive, fraud, Mediation services, Warnings | Tagged , , , , , , , | Leave a comment

The saga continues with The Solutions Group and the associated (fake) lawyers.

The Solutions Group is still actively entertaining consumers with their stories of court claims, awarded money and pay outs in different installments.

We heard about consumers who were approached by Solutions in 2019 about a potential reward for a holiday product they purchased years before.

Some people received calls; others received a letter where The Solutions Group explained that the Spanish courts had instructed CUC Abogados to enact to get their money.

Of course, nothing happened, there couldn’t be as CUC Abogados is a complete fake and fraudulent company!

We warned about CUC Abogados, or Caneillo Utierros Ciusapi Abogados and you can read this warning on the following link: https://wp.me/p1kmoi-3CY

Consumers who didn’t fall for story of CUC Abogados, were then approached again and referred to another fake company called Perez Alonso Abogados y Asesoria.

Another warning was posted on the blog about Perez Alonso and you can read this on the following link: https://wp.me/p1kmoi-3HU

But as it seems now, The solutions Group hasn’t had enough of the consumers’ money as yet, and they continue the saga of the court claims and money being paid out to consumers.

They keep on insisting the claim has been successful and it is actually surprising to see that everybody seems to be awarded the same amount.

Supposedly the awarded money is now waiting there for the consumer in order to be transferred into their accounts.

But of course, another fee has to be paid first.

This time a payment is requested of £477 for translation of documents to complete the case.

The company in charge of the documentation and corresponding translation is Contract Advice Ltd.

The payment needs to be done by bank transfer in the name of this company.

Please note that there are no court claims done by The Solutions Group, and there is certainly no money awarded to consumers just out of the blue which is going to be paid out through their “associated” companies such as CUC Abogados or Perez Alonso Abogados.

And as there is no court claim, no ruling and no awarded money, Contract Advice won’t be doing any translation either!

Please if you are one of the many consumers that have been entertained for years now by The Solutions Group, stop paying them money!

You will not see this back!

If you have been in contact with any of the companies mentioned, do let us know.

You can email us at customercare@mindtimeshare.com or through the contact form on the blog.

Posted in Canary Islands, Companies closed down, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , , , | 3 Comments

Have you received a cold call from the fake Melbury Green for legal services?

There seems to be a lot of cold calls going on lately to old Club Class members promising the recovery of the money paid for their membership.

One of the most recent cold callers is Melbury Green, supposedly based in London.

They seem to have cleverly copied the name and address details of a real existing Investment company which obviously has nothing to do with the cold callers, but it does the trick to confuse consumers.

The caller from this fake Melbury Green is a lady called Juliet Henshaw.

Ms. Henshaw explains the consumer that they can recover the money paid to Club Class through a court claim they are doing with a lawyer in Spain, Mr. Diego Sanchez.

In order to join the court-claim the consumer will need to pay several fees:

Handling fee of £595

A legal fee for the lawyer Mr. Diego Sanchez £649

The actual court costs £622

And a fee to process an NIE number request (Spanish Tax registration number for foreigners) to allow Funds to be sent, without paying 35% Tax.

The good news is that the NIE number can be obtained by Melbury Green in 1 day for £819

Strange thing is that the payment of the handling fee would not go to Melbury Green but to a company called Enterprise Conversions, which is a company that is dedicated to “Maintenance and repairs of motor vehicles” as per their Companies House registration.

Contact details provided for (the fake) Melbury Green are:

Telephone 0207 193 1412 which seems to be the number for Mr. Oliver Dixon who is the “accountant”.

And an Email:  melburygreen@yandex.com which is a free server email account which you can set up in 2 minutes.

Please note that there are no court claims against Club Class and if you would do a court claim you would be doing that with a genuine Spanish lawyer and not with a company registered as repair of motor vehicles in the UK.

The nonsense of arranging an NIE number which you can do for free with the Spanish consulate, is another excuse to get money from innocent consumers.

If you received a call from this FAKE Melbury Green, from Juliet Henshaw or anybody else, please do let us know.

You can email us at customercare@mindtimeshare.com or through our contact form on the blog.

Posted in Club Class Group of Companies, Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , | Leave a comment

Avez REMAXI VACATION contacter vous de vendre votre temps partagé?

Une société de revente bidon a été portée à notre attention sous le nom de Remaxi Vacation

Remaxi Vacation appelle principalement les propriétaires français de multipropriété et leur raconte l’histoire d’un acheteur d’entreprise qu’ils ont déjà en attente, désireux d’acheter leurs semaines, et le prix proposé est bien sûr supérieur au prix actuel du marché.

La société qui étaient censés acheter les semaines à temps partagé est WHG Group Ltd, mais le fait est que cette société ne sait rien de tout cela.

Le propriétaire de temps partagé est demandé un paiement.

Remaxi Vacation envoie au consommateur une copie d’une (fausse) contrat de revente et ils réclament de l argent pour les droits de revente et l inscription au cadastre.

Coordonnées de Remaxi Vacation:

Email du Mme Isabelle Morales : isablemorales7788@gmail.com

Téléphone: 0034 603 32 ** 31

Veuillez noter que les entreprises qui vous appellent sans vous demander un appel, ils ont évidemment obtenu vos coordonnées et les détails d’adhésion par le biais d’une source illégale et s’elles vous offrent une garantie de revente demandant de se rendre à un autre pays et payer des frais initiaux … elles ne sont pas dignes de confiance!

Si vous avez parlé à Remaxi Vacation ou à une entreprise de revente de démarchage téléphonique, veuillez nous contacter à customercare@mindtimeshare.com

ENGLISH VERSION OF THIS ARTICLE: https://wp.me/p1kmoi-3YL 

Posted in Bogus resale companies, fraud, French, Mediation services, Warnings | Tagged , , , , , | Leave a comment

Has Remaxi Vacation contacted you for a resale of your timeshare?

A bogus resale company was brought to our attention under the name of Remaxi Vacation.

Remaxi Vacation cold calls mainly French Timeshare owners and is telling them a story about a corporate buyer they already have on hold, keen on buying their weeks, and the price offered is of course above the current market price.

The company that is supposed to buy timeshare weeks is WHG Group Ltd. from Hong Kong.

The timeshare owner is asked for a payment.

Remaxi Vacation sends the consumer a copy of a (fake) resale contract and they claim money for resale rights and land registration.

Contact details for Remaxi Vacation:

Email of the representative Mrs. Isabelle Morales: isablemorales7788@gmail.com

Telephone: 0034 603 32 ** 31

Please note that cold calling companies obviously got your contact and membership details through an illegal source!… they are not trustworthy!

If you have been speaking to Remaxi Vaction or any cold calling resale company, please contact us at customercare@mindtimeshare.com

 

Posted in Bogus resale companies, Warnings | Tagged , , , , , | 1 Comment

Did you receive a cold call from CPM Consultants?

One very strange cold caller which was brought to our attention is CPM Consultants.

A Ms. Yolanda Padilla was contacting timeshare owners on behalf of this company CPM Consultants.

She seemed to know where the consumer has their timeshare, and she is interested to know if they would like to “get rid” of the membership and claim their money back.

Those consumers who were interested to know more about getting their money back, were requested to send through all the relevant paperwork in order for CPM Consultants to assess the claim.

After the supposed assessment of the paperwork the consumer was contacted again and explained that they could actually claim double the amount back of the money they paid to the resort.

In order to initiate the claim, the consumer had to pay 9.000€ in advance which would cover the fees for lawyers, translation, court, etc.

  • Office address:
    Zentral Center, Avenida Noela Alfonso Cabrera 7
  • Despachos Professional No2. 14, Piso 2
  • Playa de Las Americas, 38650 Arona, Tenerife

The website www.cpmconsultants.es is no longer active (or maybe never was)

Email address: Yolanda.padilla@cpmconsultants.es

Telephone number: (0034) 822 680136 

Although these calls were from some time ago, we still would like to know if anybody has actually taken up these services and paid to CPM Consultants.

If you did, please give us your feedback.

You can email us at customercare@mindtimeshare.com

 

Posted in Canary Islands, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , | Leave a comment

J&A Resolutions, the cold calling “contract specialists”

A new cold caller which is active at the moment is J&A Resolutions.

This company approaches timeshare consumers and offers to represent them with their “claim against their resort”

In order to evaluate the options of the consumer to recovering their funds back and to assess their claim & Termination, the agent from J&A Resolutions asks for copies of the Purchase agreement, deeds, payment receipts, Terms and conditions, etc.

That is a lot of personal information!

Penelope Welch, the representative for J&A Resolutions will arrange for a “zoom” meeting as soon as they assess this paperwork.

Doing a bit of research on J&A Resolutions, the website https://www.ja-resolutions.co.uk/ seems to be very basic and lacks the basic company information, privacy policy, etc.

As contact details they provide a telephone number 01202 0**286, email address: info@ja-resolutions.co.uk and a supposed office address in Poole, Dorset which turns out to be a UK Postbox address.

The domain for the website was registered in March 2020 for 1 year. Which seems a bit strange for a “successful” company as the domain is due to expire.

Please always be careful with cold callers and before you send off all kinds of personal documentation you should do a proper research.

If you have been contacted by J&A Resolutions for a supposed claim against your resort, please do let us know.

You can email us at customercare@mindtimeshare.com

Posted in Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , | Leave a comment

Cold Caller alert for the company Themis Resolution

A recent cold caller is a company by the name of Themis Resolution, who seems to be offering disposal of timeshare memberships and claims against the resorts.

Themis Resolution has set up a website https://themisresolution.com with basic information on their services and lacking all kinds of company information.

This website was registered in September 2020.

There is really nothing that can identify who the people are behind this company, where this company is based, who the legal professionals are they work with; nothing.

On their “contact us” page they offer a contact form (without privacy statement), and email address: enquiries@themisresolution.com

telephone number: 01935 5** 026

It is not recommended to have any dealings with cold callers and certainly not provide them with copies of your membership documentation, details on how you made your payments or other personal information.

You don’t know who you are talking too!!

If you received any calls from Themis Resolutions, please let us know.

You can contact us by email at customercare@mindtimeshare.com

Posted in Legal Services, Mediation services, Warnings | Tagged , , , , | Leave a comment

Mindtimeshare Cold callers & emails Year 2020

Dear All,

First of all, we would like to wish a Happy New Year to all our followers.

Mindtimeshare is back! And this means that we will also start again with the monthly update on cold callers.

When we started again last month, we found numerous emails in our inbox with information about the cold callers that have been active throughout 2020.

Not only cold callers: there are also companies that approach consumers by email on the first contact.

The bottom line is that the consumer is not aware of having provided their telephone number or email address to these companies, so that is how some companies ended up on this list.

The attached list is put together with the help of the emails we have processed/ replied to so far, but we know that there are probably more companies to be added when we go through the remaining ones.

Altogether we have counted 70 active companies in 2020, of which 40 companies seem to be new ones.

Please click on the following link for the complete list:

Cold Callers & Emails 2020

We would like to thank all consumers that continued to email us and provide us with information about these cold callers.

If you are approached by a company with offers regarding your timeshare membership or about the recovery of money that you lost in the past to a timeshare related company, please do let us know.

For as much as the company sound genuine, seems to know all about your membership or past payments, owns a flashy website, etc. Please do not fall for this without doing your homework.

You can always reach us at customercare@mindtimeshare.com

Posted in Bogus Holiday Clubs, Bogus resale companies, Canary Islands, Companies closed down, Costa del Sol, Fake lawyers Tenerife, Fake Lawyers Tenerife, Flybuy Operator, fraud, Legal Services, Mediation services, Tenerife, timeshare, Tips & Advice, Warnings | Tagged , , , , , , , , , , , , , , , , , , , , , | 3 Comments

Timesharestop, met de Noorderzon verdwenen…

Een van de bedrijven die in 2020 ineens in het niets op lijken te zijn gegaan is Timesharestop.

Misschien achterhaald nieuws, maar toen wij vorige maand onze inbox weer openden na een jaar zonder activiteit, viel het op dat we ontzettend veel klachten hadden ontvangen over Timesharestop aan het begin van 2020.

Dus het was besloten dat wij alsnog een blog hierover wilden wijden.

Timesharestop was gedurende jaren het bedrijf wat vooral Nederlands sprekende consumenten benaderde voor het annuleren van hun timeshare lidmaatschap en een eventuele terugvordering van de betaalden gelden.

Het bedrijf was in handen van Rob de V. en Ewald ter H., en zij gingen er prat op dat zij zeer zeker niet aan “koude” belletjes deden en dat alles meer dan in orde was.

Het feit dat zij best grote bedragen vroegen voor een annulering van een lidmaatschap wat in veel gevallen gewoon gratis kon worden afgehandeld, was natuurlijk best wel een “rode vlag”.

Timesharestop kwam zelfs op TV en adverteerde in het Transavia magazine en veel consumenten vonden dat toch best wel een teken dat alles dan in orde moest zijn.

Het blijkt in dit geval dat tv-reportages en advertenties in bekende bladen meer een kwestie is van geld uitgeven dan een garantie voor een betrouwbaar bedrijf.

Timesharestop is nu totaal gesloten, de kantoren zijn leeg, rekeningen staan open en de heren bedrijfsleiders zijn maar moeilijk te contacteren.

Zover wij weten zijn er tientallen gedupeerden die duizenden euro’s aan dit bedrijf hebben betaald voor hun services, en niets hebben ontvangen.

Vele lidmaatschappen zijn niet geannuleerd, dus de consument is nog steeds verantwoordelijk voor de onderhoudskosten en rechtszaken tegen de resorts zijn helemaal niet gedaan.

Het programma TROS OPGELICHT heeft een uitzending gemaakt over Timesharestop die in April werd uitgezonden.

Op de volgende link kunt u het programma bekijken:

https://opgelicht.avrotros.nl/uitzending/gemist/item/timesharestop-plots-verdwenen-geen-dossiers-en-geen-geld-terug/

De website van Timesharestop die nog enige tijd actief bleef, werd na de uitzending gesloten.

Ondertussen heeft een actiegroep van de slachtoffers van dit bedrijf de domeinnaam https://www.timesharestop.be/  overgenomen.

U kunt nuttige informatie vinden op deze web als u ook een gedupeerde bent van Timesharestop.

Mocht u ook een slachtoffer zijn van Timesharestop, laat het ons dan weten.

U kunt ons e-mailen naar customercare@mindtimeshare.com

Als u ons in het afgelopen jaar al heeft gemaild, dan zal u in de loop van de week zeer zeker een antwoord van ons krijgen.

 

Posted in Canary Islands, Companies closed down, Costa del Sol, Dutch, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , | 1 Comment

Timesharestop, Gone with the Wind

One of the companies that suddenly seem to have disappeared in 2020 is Timesharestop.

Maybe outdated news, but when we reopened our inboxes last month after a year of inactivity, we noticed an awful lot of complaints about the closure and disappearance of Timesharestop at the beginning of 2020.

So it was decided that we still wanted to write a blog warning about this.

For years, Timesharestop was the company that approached mainly Dutch-speaking Timeshare consumers with offers to cancel their timeshare membership and promised a possible recovery of the money paid to the resort.

The company was owned by Rob de V. and Ewald ter H., and they were proud of the fact that they certainly did not do “cold call” and that everything was more than fine.

The fact that they asked quite large amounts for a cancellation of a membership, which in many cases could simply be handled for free, was of course a worrying “red flag”.

Timesharestop even appeared on Dutch TV and advertised in the Transavia magazine and many consumers thought that was proof that everything had to be in order.

It turns out in this case that TV programs and advertisements in well-known magazines is more a matter of spending money than a guarantee of a reliable company.

Timesharestop is now completely closed, the offices are empty, bills have been left unpaid and the managers are difficult (impossible) to contact.

As far as we know, there are dozens of victims who have paid thousands of euros to this company for their service and received nothing.

Many timeshare memberships have not been canceled, so the consumer is still responsible for the maintenance costs and lawsuits against the resorts have not been filed at all.

The Dutch TV program TROS OPGELICHT has made a broadcast about Timesharestop that was broadcast in April 2020.

You can watch the program at the following link:

https://opgelicht.avrotros.nl/uitzending/gemist/item/timesharestop-plots-verdwenen-geen-dossiers-en-geen-geld-terug/

The Timesharestop website, which remained active for some time, was closed after the broadcast.

In the meantime, an action group of the victims of this company has taken over the domain name https://www.timesharestop.be/

You can find useful information on this web if you are also duped by Timesharestop.

If you are also a victim of Timesharestop, please let us know.

You can email us at customercare@mindtimeshare.com

If you have already emailed us in the past year, you will certainly receive an answer from us during the week.

Posted in Canary Islands, Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Tenerife, timeshare, Warnings | Tagged , , , , , , , , , , , , | Leave a comment

Beware of FAKE Abogados el Palomo based in Tenerife

 

These fake lawyer companies certainly all look very much the same, we know. But it is necessary to warn people as a lot of innocent consumers are approached on a daily basis.

This time the warning goes for Abogados el Palomo. They are supposedly based in Tenerife, and they handle collections for the courts and pay-outs to consumers who have been awarded money through court claims.

The documentation they send to the consumer is full of nonsense about the consumer having to pay close to 2000 Euros in order for them to block the assets of the debtor, etc.

The person signing the emails from El Palomo Abogados is Manuel Limbarta Lilanos.

Email address is: abogados-el-palomo@consultant.com and the website is www.abogados-el-palomo.com

Freephone: 0800 80* * 678 and the Tenerife Tel: 0034 8** 680 284

Their website is very similar to all the websites we have seen from the group of fake lawyers in Tenerife that have been active for the past years.

Please note that this is all a scam. There are no court claims where all of a sudden and out of the blue you are awarded money.

If you have been approached by any supposed lawyers’ company or maybe by Abogados el Palomo, please do let us know.

You can email us at customercare@mindtimeshare.com

Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , | Leave a comment