The European Claims Centre, just another name for ITRA!

Captura de pantalla 2015-05-20 a la(s) 12.25.28

Yes, we have once more a new name, and a brand new website for a supposed “new” company called The European Claims Centre (ECC). This once more turns out to be ITRA the International Timeshare Refund Action.

We cannot ask too many times why this constant change of names and brands, when in reality the consumers keep on ending up in the same meetings with the same pitches at the same places.

If ITRA were really such a successful and straightforward organisation, why on earth would they not want to use the name of this brand when contacting consumers? Maybe they don’t like the matches on Google when searching for this name?

The European Claims Centre is based in Slough. Address: Churchill house,1 London road, Langley, BERKS, SL3 7FJ

On the website which was registered the 6th of February 2015, they claim as usual that they are “helping timeshare consumers”.

The logo used by the European Claims Centre is an eye catcher as this looks very familiar to the logo used by the ECC European Consumer Centre and could be interpreted as being a connected organisation, which obviously they are not!

If we are only looking at a name change and not an actual change in way of pitching and “helping” the timeshare consumers, we have no doubt that these meetings are once more not really focused on any action group or “help” for consumers.

The real reason to get a timeshare consumer at their Claims Centre is to offer their additional services to dispose of the timeshare at a cost around £6000

This service is often proposed to the consumer based on statements that their timeshare is in perpetuity or that although the resort has agreed with them already to a FREE relinquishment, the consumer should not believe the resort.

Surprisingly all consumers attending meetings at the claims centres from ITRA are qualified to do claims and actions against their resorts. They never seem to say no to anybody…

Our advice is certainly to be cautious when attending this meeting, and always double check these stated facts with your resort / timeshare company or independent solicitor BEFORE handing over any money or signing any paperwork.

If you have been invited to a meeting at the European Claims Centre in Slough we would like to have your feedback.

You can email us at or place a comment on this blog



About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
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14 Responses to The European Claims Centre, just another name for ITRA!

  1. Helen says:

    Has anyone heard of the “consumer claims”? Are they best avoided as well!?

  2. Sandra says:

    Have been asked for an upfront fee of five thousand pounds not paid. But worried as they are now classed as european claims centre

  3. Peter says:

    Hi but do they get out you paying years you owe on the time share mine is forty odd years.
    They need five k help….

  4. steve says:

    who are theses companies what are the laws on timeshare in spain I’m so confused with it all and i don’t won’t its

  5. kevin says:

    Been having calls from timeshare release, all sounds good except you have to go to their office and they wont tell you what it would cost to get out of the contract untill they see you.Think i will pay the solicitor the £700 to get rid of this timeshare once and for all the legal way ( ref compo lol state of Spain’s economy you have no chance and prob same people who sold you it now on the claim game )

    • kevin says:

      The £700 is the cost of a uk solicitor they suggest i use in my location! its the only way to GET OUT OF the fee’s being passed onto my children! we signed in 1996 when wimpen was uk house builder WIMPEY we have only used the timeshare approx 5 times and the fee’s now exceed £400 a year so its got to go.Make you laugh when you think back to Esther on tv saying what a *** timeshare was just when we came back from signing.

      • Jim says:

        Hi Kevin, who is the ‘they’ who suggested the U.K. Solicitor? Have you managed to ditch the timeshare yet ?

  6. Mark says:

    Went to a meeting today, having been lured in by the telesales team who promised it was no-win, no-fee claim. The slimy sales guy then told me I was mistaken, persisted in shouting me down and had to get his boss in to back up their lies. He told me that it would be no trouble to get a recording of the call, but this has not been forthcoming. These guys are sharks and not that good at it either, stay away.

  7. David says:

    Just had a call from Sherlock Marketing wanting me to register in person in Spain before the end of September to be one of 30,000 then they will go to the Spanish courts and get a lawsuit against the timeshare industry, this is on a no win no fee basis, but if they win its 60/40% split. Does this sound familiar to anybody else?

  8. CT says:

    I have received e-mails from a Resolved Claims Ltd., Phone No. 01908 303655. Needless to say I have ignored these e-mails.

  9. Mickey says:

    What is the Timeshare Consumers Association doing being associated with theses guys?

  10. Dave says:

    Roger same company and from a link on the above website they are now working with Canarian Legal Alliance CLA

  11. ROGER says:

    Do you have any information, good or bad, about a company called “Timeshare Release”Any information would be very welcome Regards Roger

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