Who are ERS or European Recouperation Solutions?

We have received a large number of inquiries in the past week about a cold caller by the name ERS Solutions.

A cold caller with apparent “transparent” services for timeshare owners. ERS  presents themselves as consultants whose “role” is to establish which timeshare and point owners are eligible for compensation, due to the mis-selling of timeshares.

That might sound plausible, but the fact they are cold calling is already ringing all the alarm bells. How do they know you own or owned a timeshare?

The follow up email assures the consumer that ERS Solutions is working with several legal teams across the UK and in partnership with SRA Regulated Law panels.

As far as we know the SRA code of ethics strictly forbids approaching consumers on cold calls, either directly or indirectly through other companies.

ERS Solutions has a website www.ers.solutions which was registered on the 3rd of October 2021, that is just 2 months ago.

The company has also registered at the Spanish companies’ house in August this year.

They display an address in Tenerife and the UK but there doesn’t seem to be any Spanish telephone number, only one UK number which is for both branches.

On the website the word timeshare is not used, and the services they describe is “Ensuring Contracts are Fit for Purpose” and they would offer help with reviewing agreements, rewording agreements of disputes. But really nothing indicates they “specialize” in timeshare claims or any lawyers are involved.

The website lacks a privacy protection link or Terms and Conditions.

They use two different email addresses: info@ers.solutions and enquiries@ers.solutions

At the UK companies house there is no such company by the name of European Recouperation Solutions but there are companies by the name of ERS Solutions, although none at the address mentioned on the web.

There is no further information so far, but we must insist that it is never a good sign when a company approaches you on a cold call, knows more about you from the start than you about them, and the offer is related to a timeshare and legal services.

So please be extremely careful!

If you have been offered a telephone consultation with ERS Solutions or European Recouperation Solutions, please do let us know.

You can email us at customercare@mindtimeshare.com



About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing: customercare@mindtimeshare.com
This entry was posted in Canary Islands, Legal Services, Mediation services, Tenerife, Warnings and tagged , , , , , , , , , . Bookmark the permalink.

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