Tranquilitas Legal Consultancy, the associated lawyers from Aegis Direct.

Not so long ago we posted a warning on the blog for Aegis Direct, a cold calling claims company offering timeshare cancellations and supposed legal claims through their associated legal partners.

Initially people were referred to Claim Solutions Group but lately a new name has appeared on the scene; Tranquilitas Legal Consultancy.

As it always seems rather odd that a legal company accepts clients through cold calling companies, we did some research on Tranquilitas Legal and found the following information.

Tranquilitas Legal Consultancy is based in Mallorca. Aegis is in Tenerife, another island but separated by thousands of miles. Why would they associate themselves with lawyers so far away?

The website of Tranquilitas was registered on the 14th of January 2021. That is just 2 months old.

There are no company details on the website, no privacy statement as obligated by law, and no details of any lawyers working in this company.

The information provided is all very general and vague although they claim to be the timeshare legal specialists. Strange nobody ever heard from them before.

For contact details they use different emails, depending on the agents who send the email:

Free phone number: 0800 920 2453

In their emails they do mention an address:

  • Carrer Can Serinya 5a
  • Palma de Mallorca
  • 07003
  • Spain

The picture shows what the actual address looks like on Google street view.

Please, we cannot stress enough, genuine legal companies do not cold call. Genuine companies do not obtain your personal details from dubious sources to use them for offering their services.

Your personal details are not available in any register or database that can be accessed by any company.

On the phone people are promised the moon, they will get all their money back, even with high interest rates, double refund, you name it they will say you will get it.

But reading through the agreements most of the times all they commit to is a cancellation of the timeshare! Something you can perfectly do on your own and with the resort directly.

Throwing in names of supposed legal companies such as Tranquilitas Legal Consultancy should not refrain you from doing a proper research on who this company is, and if they really do claims and how many they have already successfully finalized.

Careful who you speak with and who you share your private details with. You don’t know who they are!

If you need to more information, please contact us:

About mindtimeshare

Mindtimeshare SLU is registered Company reg number: B35957182 Mindtimeshare provides assistance to timeshare owners who have been defrauded by holiday clubs and bogus resale companies. The Mindtimeshare project was launched in February 2011. After dealing with timeshare members over several years who had been defrauded by numerous bogus companies and for large amounts of money, I considered launching an Organisation to help timeshare owners that have been targeted by bogus companies. On this blog you can find information about the different active scam companies and their “modus operandi” and also place comments, ask questions and see comments from other consumers who have the same doubts or have been through the same experience. Mindtimeshare has resulted in a huge success and has received the back up from not only timeshare consumers but also from the professionals in the timeshare Industry. Mindtimeshare helps timeshare owners who have been scammed by bogus Discount Holiday Clubs; bogus cash back companies; fraudulent timeshare resale companies; bogus class action companies and false lawyers and notaries. We offer professional answers and advice to Timeshare users. If you want to send an email instead of posting a comment on the blog please do so by emailing:
This entry was posted in Balearics, Canary Islands, Companies closed down, Directive, Fake lawyers Tenerife, Fake Lawyers Tenerife, Legal Services, Mediation services, Tenerife, Warnings and tagged , , , , , , , , , , , , . Bookmark the permalink.

11 Responses to Tranquilitas Legal Consultancy, the associated lawyers from Aegis Direct.

  1. David says:

    I paid £7500 (via a credit card) to a firm called Newgate Legal in Majorca who passed my details to Tranquilitas for action in relinquishing a timeshare contract. My contact was Phill Finn who requested all the relevant paper work which I duley sent – including a photocopy of my passport. I have now received an email from Newgate telling me that they have not been paid, are ceasing work on my case and going for voluntary econimic administration. I can get no response to phone or emails from either company. I am pursuing a refund via my credit card company.

  2. David says:

    I have paid them over £5000 Can I get it back

    • Hi David, yes you probably can get it back if you used a credit card you have 6 years to claim the money back (including a balance payment made by transfer) or if you used a debit card, you have 120 days from the financial transaction to claim a Chargeback with the bank. If you want more info on how to do this, send us an email and we can send guidelines.
      Worth a try!
      Kind regards
      Customer Care

  3. ANN says:

    I have also paid the deposit but not the full money yet but didnt pay on a credit card I had 4 different people get in touch from this firm one phones then they pass you to somebody else .Should have read these reviews first .Is there a true firm out there that can get rid off timeshares

  4. Beverley says:

    I have recently been contacted by them and are getting my papers together. I have also paid a non refundable deposit but as yet to pay the balance. Should I not proceed and count my losses?
    The name given is Victoria Client Liaison Officier

    • Dear Beverly,

      After reading the article, we hope it has become clear that these people are not to be trusted and they are not legals at all!
      The “non-refundable” payment is nonsense, you have consumer rights so you should ask them for the money back and in case they refuse you should claim back through the credit card provider and report with the consumer body in Spain.
      We will send more information by email.
      Customer care

  5. Keith says:

    Thank Diane-for wasting 2 hours of my time
    I’m glad I didn’t pay anything

  6. James says:

    Phil Finn is supposed to be working to gat papers together to give to lawyers. His email is and the tel number is 00448009202453.
    I have paid them
    Am I making a huge mistake?

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