On a daily basis we receive emails from consumers asking us about the different companies and if they are trustworthy.

That is how we ran into Arbitration Consultants.

This company was registered a couple of years ago in Tenerife and they have selected as their business activity related to Leisure and Culture. (Ocio & Cultura)

Arbitration Consultants approaches consumers with information about their possibility to do a claim against their resort. And they also provide a cancellation service for those consumers who relinquished the membership years ago, as Arbitration Consultants states the resorts are chasing up the consumers for thousands of Pounds outstanding fees.

Mind you, nobody has ever heard of any consumer who really was chased up for fees after relinquishing their membership, but it certainly works to scare consumers and make them pay for a service they don’t need.

After the initial call the consumer is offered a zoom meeting in order to go through all the issues and services.

The agent talking through the meeting is Paul Fowler and his telephone is 07778 5925**.

The Compliance Officer is Jennifer Taylor uses a Spanish number 0034 822 6802** and her email address is customerrelations@arbitrationconsultants.es.

Arbitration Consultants refers the consumers to a legal company called Tranquilitas Legal Consultancy.

A company mentioned before in connection with Aegis Direct and J Foster Associates

The telephone number for Tranquilitas is 0800 920 24** and the email address used:

Victoria@tranquilitaslegalconsultancy.com

In the Contract provided by Arbitration Consultants their services provided are “Guaranteed legal timeshare termination”

All terms we heard before and certainly nothing to do with a refund claim through Spanish courts or something that needs the intervention of a legal professional. Worse even, if you already relinquished the timeshare before you don’t need to do anything at all and certainly not pay some cold callers who come up with scary stories of debts and money chasing.

If you have been approached by Arbitration Consultants, please do let us know. Or maybe you have been referred to Tranquilitas Legal Consultants by this or another company.

We do want to hear from you so please send us an email to customercare@mindtimeshare.com