This week we have started to receive inquiries about a company called European Consumers Claims.
First it looked like people got the name wrong, then we thought it was a new company and then we realized that no, they are not that new at all.
The fact that yet again they are changing their name seems to be a very strange development.
It doesn’t really seem to be logical that a company, who supposedly work hard to get their brand name out there and build up a good reputation, then changes their name to start all over again.
Unless the reputation is not that good and feedback online is negative.
You certainly don’t want your new and potential customers to read this…
European Claims Centre changed their name into European Consumers Claims with the Companies House last year April. https://beta.companieshouse.gov.uk/company/10243428/officers
It only has been recently though when they have started to use this name with the actual consumers.
Years ago the company ECC was actually called ITRA (International Timeshare Refund Action). http://wp.me/p1kmoi-em
Recently the High court in the UK has wound up ITRA. (https://wp.me/p1kmoi-3nu)
ITRA hit the British press many times before the wound up and in the following article you can read how they were working: https://www.mirror.co.uk/news/uk-news/trapped-timeshare-owners-unwanted-weeks-13431301
On the picture in this article you can see Mr. Andy Cooper, who is the same person mentioned as director of European Consumers Claims at Companies House.
For as much as the company ECC wants to appear “independent” from all the above mentioned names, and the staff telling consumers they haven’t got anything to do with ITRA or Club Class Group, the records of company house registration do not lie.
If you are speaking to ECC about a possible claim against your resort, ask yourself why a company who claims to be reputable and successful doesn’t stop changing names.
For as knowledgeable the staff may sound at their meeting, keep in mind you are not talking to their lawyers
Even after sitting through a meeting of hours and hours, no lawyer has seen a glimpse of your paperwork when they start asking you for money.
If you are interested in a possible claim against your resort, remember that only a genuine Lawyer can assess your claim, and you don’t need to exit the timeshare before claiming.
Do your homework, get the facts right, get a professional assessment, and then you decide if you want to go ahead…and up till that moment, don’t pay a penny!