Have you been speaking to Crown Solutions about a claim against your resort?

The company Crown Solutions has been brought to our attention recently, but it seems they have been around for some time already. Or at least the person pretending to be calling from this company.

Over the past months, this agent from Crown Solutions SL has been contacting timeshare owners with the story of an upcoming court claim against their resort, which they could join.

Initially, the agent isn’t asking for any money, just the agreement of the consumer to join this claim where they could receive a lot of money in compensation.

But after several calls telling the consumers that things were progressing Crown Solutions is now calling again, and guess what? The case had concluded and a large sum of money has been awarded to each claimant.

The consumer is expected to receive an equivalent to £20,000!

The only hold up for transferring this money was the Spanish tax authorities, as they were waiting for them to give the green light to do these money transfers.

The consumer can choose between the payment by cheque or a bank transfer.

Although the Spanish tax agency seems to be ok with the transfer of money, the consumer is then informed that 10% of the award would need to go to the Tax Agent who had processed the tax situation. This is because the consumer is not a Spanish citizen and does not hold an NIE number, which is the Spanish Tax ID number.

Taking the 10% out of the awarded money does not seem to be an option.

As mentioned, this story seems to have been going for months, but the surprising detail is that this dubious company has now recently registered a website.


This website from Crown Solutions was only registered on the 25th of September with registration for 1 year.

Maybe they don’t think they will be around any longer…

Their name includes the letters SL that in the UK is equivalent to Ltd. But we have been unable to find a company by this name registered on the Spanish companies house.

The website lacks the company registration number and there is no legal privacy statement, cookies policy, etc

They display two addresses on their website, one in Spain which seems to be wrong and one in the UK which is an office building although their name does not seem to be mentioned as occupying any of the offices.

There is only one telephone number, a UK number: 020 39180774 and an email: info@crownsolutions.com

If you have been speaking to an agent from Crown Solutions and are awaiting your awarded money, please do let us know.


Posted in Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , , , , , , | 3 Comments

Timeshare Cold Callers September 2019

Dear Consumer,

The updated Cold Caller list for September 2019 is ready.

Please click on the following link for a complete list:

Cold Callers September 2019

This past month we counted 51 cold calling companies and there are 10 new companies among them.

The names of the 10 new companies are:

Sad enough it seems that the fake lawyer set up from Tenerife is continuing their fraudulent practices, and has started again with all kinds of fake websites, fake lawyers, procurators, notaries, etc.

Please never believe a cold caller that tells you there is a court claim you can join!

If you receive a call you did not expect, for as much as the caller knows about you and your dealings with dubious companies in the past, or what kind of timeshare membership you have, do NOT trust them!

Your details are not open to the public, they are not on a register everybody can access and any court or judge will not give them out.

Protect yourself against cold callers, ask questions, investigate, do research and ask us!

Have a wonderful month of October!

Customer Care

Posted in Bogus resale companies, Canary Islands, Companies closed down, Costa del Sol, Directive, Fake lawyers Tenerife, Fake Lawyers Tenerife, Flybuy Operator, fraud, Legal Services, Mediation services, Tenerife, Tips & Advice, Warnings | Tagged , , , , , , , , , , , , , , , , , , , , | 4 Comments

International Clearance and your embargoed money

A new cold caller has been spotted by the name of International Clearance.

The agent Steven Packwood of International Clearance, stating he is based at Canary Wharf in London, advises consumers they are about to receive a large sum of money.

This money is the result from a successful group court case in the Spanish courts instigated by WTC, and which has now been sent into the UK for clearance out to the consumer.

For some reason the money has been blocked and in order to find out the reason why, the consumer is asked to call a Spanish lawyer called Rebecca Carlos on 0034 604 342 033

For sure Rebecca Carlos will know how to unblock the money.

Rebecca explains that an embargo is placed, as the consumer needs to pay a 10% tax over the awarded amount first.

This money needs to be paid by bank transfer into the UK bank account of a company called Ridgway Advisory Consultants.

Strange enough the same Ridgeway Advisory Consultants were the account holders for a similar transaction proposed by another bogus company called the Juzgado de Primera Instancia (First Instance Court) and about whom we placed a warning on our blog recently.

Telephone numbers used by Steven Packwood from International Clearance are 0203 6037660

And Rebecca Carlos the lawyer in Spain not only uses a Spanish mobile 0034604342033 but also a UK number 07906709956

Please note that in Spain there are no group court claims and if at all you would be included in a court claim you would have known before the hearing takes place and you would have appointed a lawyer to represent you.

Companies such as WTC Admin cannot be considered legal representatives, and as a matter of fact, they have gone into liquidation.

Not only is a cold caller untrustworthy, it is not normal they would know about your dealings with other bogus companies in the past and have details such as how much you paid these companies.

If you received a call from Steven Packwood from International Clearance, or maybe you spoke to any other similar company and was requested a payment into the account of Ridgeway Advisory Consultants, please do let us know.


Posted in Companies closed down, Costa del Sol, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , | 1 Comment

WARNING! Fake notary Maria Mesa from Tenerife!

More names to add to the endless list of names used in the Fake Lawyer’s set up in Tenerife.

Maria Mesa or Maria Hernandez Mesa is the name given to the supposed notary handling the documentation for those consumers who lost their cheque in the post.

After paying the procurator fees consumers are told they will receive a cheque in the post.

They even receive a copy of this cheque; signed and stamped to make it all look real.

But the cheque is lost in the post…

This is the second part of this very elaborated scam, and now the consumer is placed in hands of even more (fake) lawyers, procurators and notaries.

Maria Mesa, the supposed notary handling this robbery, explains to the consumer about the complicated process to recover the money from the stolen cheque, and the costs involved.

Yet again a procurator is looking for a fee, this time it is Svetlana Ruben Skirah.

Please note that these people are all fake, there are no claims, there are no cheques and the money isn’t lost in the post as there was no money at all!!

The notary Maria Mesa does not have a website.

All she has is an email address maria-mesa@post.com, a telephone number 0034 922986701 and a fake office address, 4 Calle el Pilar, 38002 Santa Cruz de Tenerife.

PLEASE do NOT pay these fraudsters. You won’t see your money back!

Maria Mesa does not exists, and Vetlana Ruben Skirah does exist but she is not a procurator, she is part of this scam and is providing her bank account to receive the money they are requesting from their victims!

If you have been dealing with any of the people mentioned above, or are speaking to a lawyers company such as Legalizalos, Legal Izalos, Izalos Legal, etc, be aware you are talking to fraudsters!


Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , , , | Leave a comment

ATTENTION FRAUDSTERS! Olga Gema Kaya, bogus procurator for Legalizalos


The fake lawyer’s company Legalizalos is continuing their calls and they’re offering their fake and fraudulent services.

Consumers, who are falling for this scam, are going from a No win No fee legal service to paying fees over and over again without receiving anything back in return.

One of the fees to be paid is the procurator fee before the consumer will receive a substantial amount awarded through the courts.

One of the procurators is Mrs. Olga Gema Kaya.

To make it all appear even more genuine, they have gone through the trouble of setting up a website: https://procuradores-kaya.com

This web lacks all kind information, there is no company registration, no telephone number and the address turns out to be fake: Calle Nortalda 9, Edificio Folleros, Planta 6, Oficina 623, 38001, Santa Cruz, Tenerife

We suppose that only the email address procuradores-kaya@europe.com is correct in case a consumer tries to do research and goes through this web to ask questions.

The email will lead straight back to the fraudsters obviously!

The reality is that this woman, Olga Gema Kaya is purely used for her bank account, which she provides for the payment of these fake procurator fees.


If you have been in contact with Legalizalos, Legal Izalos or whatever lawyers company that cold-called you from Tenerife and told you about an upcoming claim you could join, please let us know.

Genuine legal companies do NOT cold call!



Posted in Canary Islands, Fake lawyers Tenerife, Fake Lawyers Tenerife, fraud, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , , | 1 Comment

Has Kourtesis Real Estate contacted you to sell your timeshare to Astra Airline?

A new bogus resale company was brought to our attention under the name of Kourtesis Real Estate supposedly based in Athens, Greece.

Kourtesis Real Estate contacts timeshare speaking French owners by cold calling and telling them a story about a corporate buyer they already have on hold, keen on buying their weeks, and the price offered is of course above the current market price.

The company that was supposed to buy timeshare weeks is Astra Airline. This is all a lie!

The timeshare owner is asked for payment.

Kourtesis Real Estate sends the consumer a copy of a (fake) resale contract and they claim money for resale rights and land registration.

Contact details for Kourtesis Real Estate:

Email: kourtesis@gmail.com

Telephone +30 21 1989231

Please note that cold calling companies obviously got your contact details and membership details through an illegal source!… they are not trustworthy!

Please contact us by e-mail at customercare@mindtimeshare.com or fill in the CONTACT form.


Posted in Bogus resale companies, Directive, fraud, Legal Services, Mediation services, Warnings | Tagged , , , , , , | Leave a comment

Avez Kourtesis Real Estate contacter vous de vendre votre temps partagé à Astra Airline?

Une nouvelle société de revente bidon a été portée à notre attention sous le nom de Kourtesis Real Estate soi-disant basé à Athenes, Grece.

Kourtesis Real Estate contacts multipropriété parlant français propriétaires par appel à froid et leur raconter une histoire au sujet d’un acheteur d’entreprise qu’ils ont déjà en attente, vif sur l’achat de leurs semaines, et le prix offert est bien sur le prix de marché actuel.

La société qui étaient censés acheter les semaines à temps partagé est Astra Airline, mais le fait est que cette société ne sait rien de tout cela.

Le propriétaire de temps partagé est demandé un paiement.

Kourtesis Real Estate envoie au consommateur une copie d’une (fausse) contrat de revente et ils réclament de l argent pour les droits de revente et l inscription au cadastre.

Coordonnées de Kourtesis Real Estate:

Email: kourtesisrealestate@gmail.com

Téléphone +30 21 1989231

Veuillez noter que les entreprises qui vous appellent sans vous demander un appel, ils ont évidemment obtenu vos coordonnées et les détails d’adhésion par le biais d’une source illégale et s’elles vous offrent une garantie de revente demandant de se rendre à un autre pays et payer des frais initiaux … elles ne sont pas dignes de confiance!

S’il vous plaît nous contacter par e-mail customercare@mindtimeshare.com ou laissez votre commentaire ici sur notre blog, et nous prendrons contact avec vous.


Posted in Bogus resale companies, Directive, fraud, French, Legal Services, Mediation services, Warnings | Tagged , , , , , , , , | Leave a comment