Believe it or not, but they have brought to live a “Claims Department”. The Leisure Alliance Claims Department offers to claim a refund under the Consumer Act to those Club Class Members who apparently were mis-sold their Club Class memberships by former distributors.
Club Class members are approached by this Leisure Alliance Claims department and explained the following.
“..As you should be aware in July 2012; the management of the Club Class Holiday and Lifestyle Club became the sole responsibility of Leisure Alliance Plc. The reason for this communication is that we are currently reviewing the mis-selling of Club Class memberships by former distributors. Having reviewed your file and looked at your contract, it would appear that you are eligible to claim…”
It is extremely surprising to see that in no way they accepted the fact people were mis-sold when they were asking for the outstanding fees, and Club Class Members were told that Leisure Alliance had nothing to do with these marketers or how they sold and the members simply had to pay the fees or would be chased by debt collectors and bailiffs.
We can only think that the collection of the fees has not been as successful as they thought as most of the members could proof these were not due…some clever person from Club Class has now come up with the idea of making money out of those mis-sold. This approximately will be a 99% of their member’s base!
Leisure Alliance Claims department of course will charge for this “service”. And they suggest different options for the members to pay:
Option 1: An Assessment Fee, payable upon your decision to proceed with your claim, of £500 which is non-deductible. Your share of the final settlement will equate to 70%.
Option 2: An Assessment Fee, payable upon your decision to proceed with your claim, of £250 which is non-deductible. Your share of the final settlement will equate to 60%.
Option 3: An Assessment Fee, payable upon your decision to proceed with your claim, of £250 which is deductible from the Success Fee upon completion. Your share of the final settlement will equate to 50%.
In the paperwork they attach, it is made clear though that if the claim is not successful there won’t be a refund of the upfront payment.
Worse though is the fact that they also ask the member to sign a document where they give authorization to the bank, to refund the money into the LEISURE ALLIANCE ACCOUNT AT SOCHALLS and not the account of the member himself.
So if the refund claim is successful, the ones receiving the money from the bank will be Leisure Alliance and then the member will have to see if they send him his part…
Please note that if you are still on time to do a claim under the Consumer Act because you bought less than 6 years ago and you paid by credit card, you can do this claim without any cost yourself and we can help you with clear guidelines on how to do this.
If you want more information about the above, please let us know by email to firstname.lastname@example.org or by placing a comment on this blog.