Locations International, the cold caller from Marbella

 

 

warning4

A new dubious resale company has been detected by the name of Locations International.

This company is cold calling timeshare consumers with the story of buyers lined up and if you want to sell, this is the time as we have somebody interested in just your membership.

Stories that sound too good to be true, but of course when you are looking for a resale, why not believe them?

The only issue is that for completion of this sale the company Locations International needs an upfront guarantee payment, to avoid the owners pulling out of the sale.

This guarantee payment is around the £1500

And guess what? Yes you already know…once the payment has been done, there is no sale and the buyers have either fallen ill or cannot get the money together for the purchase. But the payment is not refunded to the timeshare owner.

Contact details of Locations International are telephone 0034 951 249 036 and they claim to be based at the Parque commercial La Cañada, 29600 Marbella, Spain.

For a successful “sales agent” it is surprising to see that they do not have a website at all and their email address is a g-mail account locationsinternationales@gmail.com

Sadly enough there are still innocent timeshare owners around who unfortunately do not know that asking for an upfront fee is illegal and when added up to a cold call, has all the signs of very dubious company.

If you have been contacted by Locations International from 0034 951249036 in Marbella with the above story of a buyer, then please do let us know.

Our email is customercare@mindtimeshare.com or place a comment on this blog

Posted in Bogus resale companies, Costa del Sol, Warnings | Tagged , , , , , , | Leave a comment

Das Image von Gran Canaria ernsthaft in Frage gestellt im Deutschen Fernsehen

Das ZDF mit dem Programm Hallo Deutschland war auf Gran Canaria und hat einen Bericht erstellt über alles mögliche das schief gehen kann in einem Urlaub.

Unter anderem berichteten sie über den fragwürdigen Urlaubsclub, dessen Mitgliedschaften im Club Puerto Atlantico in Arguineguín, Mogán auf Gran Canaria, verkauft werden.

Bitte klicken Sie hier unter, um den Auszug aus dem Originalvideo zu sehen:

 

Alle diejenigen, die unserer Association Mindtimeshare schon länger folgen, wissen dass es nicht das erste Mal ist, dass über diese Urlaubsanlage, oder besser über die Urlaubspakete, die dort verkauft werden, berichtet wurde.

Um genau sehen zu können wie alles abläuft, wurde einem Touristenpaar eine Amateurvideokamera mitgegeben, bevor sie sich an der Strandpromenade von Playa del Inglés auf Gran Canaria von solchen Werbeleuten einladen ließen.

Die Werbeleute händigten dem Paar jeweils ein Gewinnlos aus, die dann auch tatsächlich den angeblichen Hauptgewinn zu Tage brachten. Unter der Angabe, sie seien nun die VIP Gäste, wurden sie von den Werbeleuten aufgefordert mitzukommen, um den Gewinn abzuholen.

Nach 3 ½ Stunden ermüdender Spaziergänge durch die gesamte Hotelanlage, der Besichtigung einer besonders luxuriös ausgestatteter Suite und weiteren ausgiebigen Erklärungen, warum die Urlauber „HIER, JETZT UND HEUTE“ den Kauf eines solchen Urlaubspaketes tätigen sollten, wurden sie dann am Ende fast aggressiv und eher unfreundlich verabschiedet, weil sie nicht bereit waren dieses Geld in Höhe von mehreren Tausend Euros auszugeben.

Wie sich dann herausstellte, wäre die Urlaubswoche, die sie als Hauptgewinn erhalten sollten, war nur dann zu erhalten, wenn die Touristen ein Urlaubs-Paket von mehreren Wochen gekauft hätten.

So gab es also keinen Hauptgewinn und die zuvor noch genannten „VIP Gäste“ wurden plötzlich sehr aggressiv behandelt.

Nach dem Besuch berichtete das Touristenpaar aus Deutschland den Reportern des ZDF, dass es sich hier sicher nicht um einen Hotelbesuch zur Besichtigung, sondern um eine pure Verkaufsveranstaltung offensichtlich zwielichtiger Natur gehandelt habe, und dass der Ton der Verkaufsleute zunehmend aggressiver wurde, als der Kauf abgelehnt wurde.

Das Reporter-Team versuchte danach eine Stellungnahme im Hotel zu erhalten, wurde jedoch nicht empfangen. Bei dem Versuch mit einem der Verkäufer zu sprechen, die aus dem Hotel kamen, wurde dieser sogar handgreiflich und drohte dem Reporter mit Schlägen.

Nachdem die Hotelleitung die Reporter nicht empfangen hatten, sendete das ZDF seine Fragen schriftlich an die Verantwortlichen, und erhielten daraufhin eine Antwort per Fax, die besagte: „Wie viele Kunden unsere Urlaubspakete nach den Präsentationen zu stornieren versuchen ist eine private Angelegenheit.“ Sowie: „Wir über keinerlei Druck aus, um Urlauber zum Abschluss zu bringen.“

Was muss noch alles geschehen, dass die spanischen Behörden endlich eingreifen?

 

 

Posted in Bogus Holiday Clubs, Canary Islands, Companies closed down, German, Warnings | Tagged , , , , , , , , , , | Leave a comment

Het imago van Gran Canaria ernstig beschadigd op de Duitse Televisie

Het tweede grootste TV station in Duitsland, de ZDF, heeft een reportage gemaakt op Gran Canaria voor hun programma “Hallo Duitsland” over wat er allemaal mis kan gaan op vakantie op dit eiland.

Een gedeelte van de reportage is gewijd aan de dubieuze vakantie club die wordt verkocht in het Hotel Club Puerto Atlantico in Arguineguín- Mogan, Gran Canaria

Klik hieronder om het originele video-extract te zien:

Degene die regelmatig het blog volgt van de Vereniging Mindtimeshare weet maar al te goed dat dit niet de eerste keer is dat dit Vakantie Complex en de vakantie producten die er binnen worden verkocht, aangegeven wordt in de media.

Om te kunnen tonen wat er binnen werkelijk gebeurd, geeft de Duitse TV een camera mee aan een stel van Duits toeristen.

Deze toeristen worden aangesproken bij een zogenaamde OPC met een kraslot op de boulevard van de Playa del Inglés in Gran Canaria.

De OPC geeft een lot aan alle twee en uiteraard (wat een verrassing) ze winnen de hoofdprijs van die dag. Om deze hoofdprijs op te kunnen halen legt de OPC uit dat ze vanaf nu als VIP gasten worden behandeld en met een taxi naar het hotel Club Puerto Atlantico worden gebracht.

Na 3 en een half uur van inspannende wandelingen op het terrein van het hotel en een bezoek aan een luxe ingerichte suite en on-eindigende uitleg over de redenen waarom ze “HIER en NU” moeten besluiten, worden ze gepresenteerd met de aankoop van het Vakantie pakket. Zodra het duidelijk wordt dat het stel niet van plan is te kopen en duizenden euro’s uit te geven aan dit pakket, worden ze door een onvriendelijke verkoper de deur uit gewerkt.

Uiteindelijk word de hoofdprijs dus niet aan het stel overhandigd, en ook hebben zij geen VIP Behandeling gekregen. In tegendeel zelfs want toen zij niet kochten werd het meer een agressieve behandeling.

Zoals later blijkt, de gratis week van vakantie accommodatie die de toeristen ontvingen als prijs kan alleen worden gebruikt als ze daadwerkelijk het vakantie pakket hadden gekocht.

De toeristen informeren de Duitse televisie reporter na hun terug komst dat het dus niet alleen om een bezoek aan een hotel gaat, maar zuiver een dubieuze verkoop presentatie en waar de toon van de verkoper steeds agressiever werd naarmate hij zag dat de toeristen niet van plan waren om te kopen.

Het Team van de Duitse TV heft geprobeerd om een verklaring te krijgen van het hotel zelf maar werden niet ontvangen. Een verkoper die net uit het hotel zelf komt als het TV Team voor de deur staat wordt heel agressief en probeert een van de reporters te slaan en de camera te breken.

Het hotel weigert om de reporter te word te staan en de Duitse TV vraagt dan schriftelijk om een verklaring, waarop zij een fax ontvangen. In deze fax worden verschillende vragen beantwoord en benadrukt het hotel dat: “Het aantal consumenten dat na aankoop probeert te annuleren is een privé aangelegenheid” en ook” Wij oefenen geen druk uit op de klanten om hun het contract te doen tekenen”.

Wat er moet er nog meer gebeuren voordat de Spaanse autoriteiten eens en voor altijd actie nemen?

 

 

Posted in Bogus Holiday Clubs, Canary Islands, Companies closed down, Dutch, Warnings | Tagged , , , , , , , , , | Leave a comment

The image of Gran Canaria badly damaged on the German Television

The second mayor TV Station in Germany, the ZDF, went to Gran Canaria for their holiday program called “Hello Germany” to film all things that can go wrong on your Holidays to the island.

Among these “holiday nightmares” they included a documental about the dubious holiday club, which is commercialized at the Club Puerto Atlantico in Arguineguín- Mogan, Gran Canaria.

Click here to see original video extract:

Those who are frequent visitors from the blog of the Mindtimeshare Association are perfectly aware that this is not the first time this holiday complex and especially the holiday products sold inside, are reported by the media.

In order to be able to see what really happens inside, the German television cannel provided a camera to a couple of German tourists.

These tourists were then approached by an OPC with a scratch card on the Beach promenade of the Playa del Ingles in Gran Canaria.

The OPC handed a scratch card to each one of them and of course (no surprise) they won the main prize of the day. In order to pick up this prize, the OPC explained to the couple they had to go and pick this up but as from that moment they would be treated as VIP Guests. And they were popped into a taxi to the hotel Club Puerto Atlántico.

After 3 and a half hours of strenuous walks in the hotel grounds and a visit to a luxury equipped suite, and never ending explanations about the reasons why they should decide “HERE and NOW” they were presented with the purchase of the Holiday package. An unkind employee finally dismissed them, because they were not willing to spend this amount of several thousand euros.

Therefore, the star prize of the day was not given to the couple and neither did they receive any “VIP treatment”. The contrary because when they didn’t buy they actually received an aggressive treatment.

As they discovered later on, the free holiday week the couple of tourists received as their prize could only be submitted and used if they would have bought into the holiday package.

Afterwards the couple of German tourists informed the German television that obviously it was not a visit to a hotel as stated, but purely a sales event of dubious nature, and the fact that the tone of the sales representative became increasingly aggressive when the purchase was rejected.

The team of reporters then tried to get a statement at the hotel, but was not received. In an attempt to speak to one of the sales representatives, who left the hotel, the situation becomes even violent and the journalist is threatened by this man who tries to hit him and break the camera.

After the hotel refused to meet reporters, the German reporters addressed them in writing. They replied by fax to the questions made by the German TV Channel and point out the following: “The number of consumers who want to cancel the agreement after signing it is a private matter and we can not comment,” and also: “We do not exert any pressure on consumers to make them sign the agreement. ”

What else has to happen for the Spanish authorities to take action once and for all?

 

 

Posted in Bogus Holiday Clubs, Canary Islands, Companies closed down, Warnings | Tagged , , , , , , , , , , , , , | 6 Comments

La imagen de Gran Canaria seriamente dañada en la TV Alemana

La segunda cadena de TV alemana, ZDF, en su programa ‘Hallo Deutschland’, se desplazó a Gran Canaria para hacer un reportaje sobre la isla y las cosas que pueden ir mal durante las vacaciones.

Entre otros asuntos, aparece un reportaje sobre el dudoso club de vacaciones comercializado en Club Puerto Atlántico, de Arguineguín – Mogán – Gran Canaria.

Haga clic aquí abajo para ver el extracto del video original:

Los que siguen a la Asociación Mindtimeshare saben perfectamente que no es la primera vez que este complejo de apartamentos, y más en concreto, los productos de vacaciones que se comercializan en su interior, son denunciados en los medios de comunicación.

Para poder ver los detalles desde dentro, la cadena de TV alemana proporcionó una cámara de video a una pareja de turistas alemanes.

Los turistas alemanas fueron captados por un tiquetero ilegal en el paseo marítimo de Playa del Inglés, en Gran Canaria.

Los tiqueteros entregaron a la pareja un boleto, con el que, por supuesto, consiguieron el premio principal del día. Los tiqueteros explicaron a los turistas que a partir de ahora serían los invitados VIP, y que para recoger su premio tendrían que trasladarse en taxi al hotel Club Puerto Atlántico.

Después de 3 horas y media de paseos agotadores por las instalaciones del hotel, una visita a una suite equipada especialmente lujosa y más explicaciones extensas de los motivos por los cuales “AQUÍ, Y HOY” debían hacer la compra de un paquete de vacaciones, finalmente fueron despedidos por los empleados con poca amabilidad, porque no estaban dispuestos de gastarse este dinero en cantidad de varios miles de euros.

Por tanto, el premio estrella del día no fue entregado y el tratamiento VIP rápidamente se convirtió en un tratamiento de agresividad.

Como se vio después, la semana gratis de vacaciones que deberían haber recibido como premio principal finalmente sólo se obtendría si los turistas hubiesen comprado un paquete de varias semanas vacacionales.

Después de la visita la pareja de turistas alemanas informó a la Segunda Cadena de Televisión alemana que obviamente no se trataba de una visita de un hotel como indicado, sino puramente de un evento de ventas de naturaleza muy dudosa, y que el tono de los agentes de ventas se hizo cada vez más agresivo cuando la compra fue rechazada.

El equipo reportero luego trató de obtener una declaración en el hotel, pero no fue recibido. En un intento de hablar con uno de los vendedores, que salieron del hotel, éste se presentó incluso violento y amenazó al periodista con darle golpes.

Despues de que el hotel no quiso atender a los reporteros, la cadena Alemana se dirigió a ellos por escrito. Contestaron por fax a las preguntas de la cadena entre cual dicen: “ La cantidad de consumidores que desean cancelar el acuerdo después de firmar, es un asunto privado y no podemos comentar”, y también: “nosotros no ejercemos ninguna presión sobre los consumidores para que llegan a firmar el acuerdo”.

¿Qué más tiene que suceder para que las Autoridades Españolas tomen medidas de una vez por todas?

Posted in Bogus Holiday Clubs, Canary Islands, Companies closed down, Español, timeshare, Warnings | Tagged , , , , , , , | Leave a comment

Watch out for the cold call of Poveda Lawyers from Tenerife

Captura de pantalla 2015-07-22 a la(s) 13.02.07

Poveda Lawyers from Tenerife have started, as it seems a cold call campaign recently to Timeshare Owners who have been duped in the past.

Not only hold Poveda Lawyers the contact details of the Timeshare Owners, they also know exactly who had defrauded them and how much. Information that is not really available just to anyone or could be shared without the permission of the actual fraud victim.

Poveda Lawyers claim there is an upcoming court case in the Arona Court house in Tenerife against the company that defrauded the timeshare owner, and he can join a group of affected by the same in this court case.

Not only can they recover the money paid to the fraudsters but also compensation. All this they will do on a no win no fee basis, so nothing to lose for the Timeshare owner.

Once the Timeshare owner shows interest, Poveda Lawyers will get back by email with different kind of documents. The first one with all kinds of “credibility” information about who they are, where they are and how long they have been established, etc. Through research we have found though that the names mentioned on this document of the lawyers, including Mr Javier Sanchez Poveda, are not known to be lawyers in Tenerife and neither do the Company Registration codes coincide with a registered company.

The following communication is to inform the consumer that the case has taken place and a settlement has been offered. The amount for the settlement is normally a very low amount, and not really worth pursuing. But Poveda Lawyers insist the consumer should not take the settlement and continue the case. But as “Spanish law” established, once a settlement has been offered, the court case is taken to another level and certain costs are involved.

This is where the “real” story begins and all kinds of charges will follow, to be paid by bank transfer and in the names of individuals who are classed as “notaries”.

Please note that there is no such thing as an upcoming court case in the Arona courts, and neither is there a company called Poveda Lawyers handling your case without you even knowing of their existence!

Contact details for Poveda Lawyers are telephone 0034 922986777 and email poveda.lawyers@consultant.com

They also have a website www.povedalawyers.es which they claim was set up in 1989 but in reality was only registered in February 2015.

This website lacks of all company details, privacy statement and other legal information which is the least you could expect for a website of a “long established” lawyers company. Neither do they mention their address or other contact details.

Please be extremely careful when you receive a call from Poveda Lawyers from +34 922 986 777 and do not provide them any further personal details or copies of paperwork, as you never know where this will end up.

If you do receive such call, please let us know and write to us by email customercare@mindtimeshare.com or place a comment on this blog

 

Posted in Canary Islands, Legal Services, Mediation services, Tenerife, Warnings | Tagged , , , , , , , , , , , | Leave a comment

Sell your timeshare free’ website exposed over £3.5m refund claims.

Captura de pantalla 2015-07-22 a la(s) 14.51.19

Selltimesharetoday.co.uk continues to flout advertising rules after an investigation found its claims to be misleading.

The above title is from an article published today in The Telegraph and written by Kate Palmer.

The company with a website called “Selltimesharetoday.co.uk” has been slammed by the Advertising Standards Authority for making misleading claims about money awarded to customers.

Selltimesharetoday.co.uk says it has secured customers £3.5m back on their timeshare agreements, free of charge, but this figure was deemed “unsubstantiated” and “misleading” by the watchdog.

Mindtimeshare already detected this company in 2011 and we brought this company to the attention of the different Timeshare companies, whose logo appeared on this web without their permission.

In 2011 Selltimesharetoday.co.uk actually already claimed that they had recovered the £3.5m for Timeshare owners!

Captura de pantalla 2015-07-22 a la(s) 17.10.45

Picture from same article in The Telepgraph

Selltimesharetoday.co.uk not only seems to be selling timeshare but also offer relinquishments and apparently can also offer Holidays in timeshare resorts against discounted prices apart from the supposed refund claims…

As explained further in the press article, the ASA’s powers to crack down on such websites are limited. It cannot fine or take advertisers to court, because it is not a statutory body. In exceptional circumstances it can refer cases to Trading Standards, which has the legal power to fine.

Instead, the authority will impose sanctions, including asking search engines to remove any paid-for search advertisements when they link to a page with non-compliant adverts.

If this fails, they will launch a campaign against the business to warn people against their services. They use “Ad Words”, such as the example above, which are paid-for advertising banners on search engines that name and shame the errant company.

The authority has now referred Selltimesharetoday.co.uk to its Committee for Advertising Practice, which will decide on a suitable sanction.

We from Mindtimeshare are certainly very pleased to hear that websites like this, where alleged false statements are made in order to get consumers to take up services from a company, based on these statements, are now looked at closely by the authorities and fined or closed down where proven wrong.

(Full article can be found on http://www.telegraph.co.uk/finance/personalfinance/11753912/Sell-your-timeshare-free-website-exposed-over-3.5m-refund-claims.html)

Posted in Bogus resale companies, Warnings | Tagged , , , , , , , , , , , , | Leave a comment